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Jorge A. Arroyo

IBM

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Publication

Featured researches published by Jorge A. Arroyo.

Archive | 2001

Method and apparatus for ensuring data consistency amongst a plurality of disparate systems having multiple consumer channels

Jorge A. Arroyo; Paul McDaid; David Uel Shorter; Filip Jay Yeskel

Archive | 2008

Method and apparatus for creating and exposing order status within a supply chain having disparate systems

Jorge A. Arroyo; David Uel Shorter; Robert M. Szabo; Filip Jay Yeskel

Archive | 2013

Generating instant messaging contacts for customer relationship management systems

Jorge A. Arroyo; Stephen P. Kruger; Patrick J. O'Sullivan; Luciano Silva

Archive | 2014

INTEGRATING METADATA FROM APPLICATIONS USED FOR SOCIAL NETWORKING INTO A CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SYSTEM

Jorge A. Arroyo; Stephen P. Kruger; Luciano Silva; Patrick J. O'Sullivan

Archive | 2014

SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT OPPORTUNITY TEMPLATING

Jorge A. Arroyo; Stephen P. Kruger; Patrick J. O'Sullivan; Luciano Silva

Archive | 2016

NOTIFYING A USER OF AN INSTANT MESSAGING (IM) SERVICE ABOUT A MODIFICATION MADE TO AN OPPORTUNITY

Jorge A. Arroyo; Stephen P. Kruger; Patrick J. O'Sullivan; Luciano Silva

Archive | 2016

DETERMINING A POLICY CHANGE FOR AN OUTCOME RELATED TO AN OPPORTUNITY

Jorge A. Arroyo; Stephen P. Kruger; Patrick J. O'Sullivan; Luciano Silva

Archive | 2016

DETERMINING A MONETARY VALUE FOR AN OUTCOME BASED ON A USER'S ACTIVITY

Jorge A. Arroyo; Stephen P. Kruger; Patrick J. O'Sullivan; Luciano Silva

Archive | 2015

NOTIFYING A USER ABOUT RELEVANT DATA FOR OPPORTUNITIES

Jorge A. Arroyo; Stephen P. Kruger; Patrick J. O'Sullivan; Silva Luciano Martins Pereira Da

Archive | 2014

Reassigning a business hierarchy of roles associated with an opportunity in a social customer relationship management (crm) system

Jorge A. Arroyo; Stephen P. Kruger; Patrick J. O'Sullivan; Luciano Silva

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Patrick J. O'Sullivan

IBM

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Stephen P. Kruger

IBM

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Luciano Silva

IBM

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David Uel Shorter

IBM

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Filip Jay Yeskel

IBM

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Paul McDaid

IBM

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Robert M. Szabo

IBM

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Silva Luciano Martins Pereira Da

IBM

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