José-Rodrigo Córdoba-Pachón

A knowledge management perspective of corporate social responsibility

Purpose – Companies increasingly find themselves under pressure to adopt socially responsible forms of operation. Since organizational change is crucially influenced by knowledge creation and sense‐making, this paper aims to determine how knowledge management (KM) processes can foster (or impede) progress towards corporate social responsibility (CSR).Design/methodology/approach – The paper reviews the KM literature to identify areas of knowledge management that are particularly relevant to managing a companys social and environmental externalities.Findings – Distinguishing between two related but analytically distinct approaches to knowledge management, namely an element and a process view, the paper develops a conceptual model of how knowledge management can impact on CSR.Originality/value – Distinguishing between elements of knowledge and processes of managing these allows a more systematic and comprehensive approach to managing knowledge around CSR.

Three patterns to understand e‐government: the case of Colombia

Purpose – E‐government initiatives are becoming common worldwide, but conceptual elements to understand their development, implementation and consequences are still lacking. Drawing on a contextualisation of e‐government in the information society and traditions in public policy, the aim of this paper is to offer three different patterns for thinking about e‐government. The papers inter‐disciplinary and reflexive approach, as well as referencing a particular case (Colombian e‐government initiative Gobierno en Linea), seeks to unsettle the taken‐for‐granted aspects of the policy discourse of e‐government in ways that can illuminate practice.Design/methodology/approach – From policy‐making and information systems, the authors review two dominant views on the information society to contextualise three patterns to think about e‐government. The first pattern (idealist) focuses on adopting a “vision” or “best practice” for governments use of information and communication technologies (ICTs). The second patter...

Creating environmental knowledge through ‘green communities’ in the Spanish pharmaceutical industry

Using a knowledge-based perspective, the goal of this article is to demonstrate the relevance of environmental knowledge (EK) in the creation of customer capital (CC) and explore how organizations can create such a type of knowledge via ‘green communities’. We first describe the nature of such communities. We validate the relationships between CC and EK through an empirical investigation of 225 sellers (front-line contact people) in the Spanish pharmaceutical industry. This empirical study also suggests the development of ‘green’ communities, and shows how they can facilitate the emergence, retention, and transfer of the EK via customer relations.

Bridging the gaps between e-government practice and research

Purpose – This study aims to map the dynamics of e-government rhetoric through a discourse analysis. The discussion and understanding is based on an identification and interpretation of emerging concepts in e-government reports and research journals. The goal is to unveil established concepts that influence e-government policy development in the public administration context. Design/methodology/approach – Institutional discourse and a policy cycle model are initially selected to guide an inter-textual meta-analysis and meta-synthesis of relevant e-government and public administration outlets. Key concepts are analysed based on their frequency in order of appearance and proximity to each-other. Themes emerging from concept-ideas feed-back to the theory by helping us to suggest a new e-government policy development framework informed by practice and research domains. Findings – The findings suggest that although a number of concept-ideas are being institutionalized in the field of e-government, there are pe...

Discursive Institutionalism for reconciling change and stability in digital innovation public sector projects for development

Abstract A good deal of research and practice on digital innovation public sector projects takes for granted a stability-change dichotomy which positions these two phenomena as opposite and difficult to conciliate. In this area There is a shortage of studies focusing on how projects as the main vehicles for digital innovation could mediate between change and stability in the public sector. To address this gap this paper proposes Discursive Institutionalism (DI) to better understand the dynamics of this type of projects. A case study of a multi-actor project in the Albanian context extends the scope of the analysis to the transitional institutional environment in which the project unfolded. Findings suggest that large-scale multi-actor digital innovation public sector projects can not only be seen as temporary endeavors but also as strategic points of interaction for multifaceted stakeholders whose ideas and discourses could converge at levels of policies, programs and philosophies in order to keep required stability in the face of change. Using DI, a number of propositions are formulated and empirically validated to draw insights and implications for future project policy formulation, research and practice.

Social Networking Sites and Graduate Recruitment: Sharing Online Activities?

The increasing impact of social networking sites in communication and socializing worldwide brings attention to how they affect recruitment processes of graduates in organizations. Many employers are now searching for graduates’ data to complement their assessment of job candidates and hiring decisions. While this still is not developed as a common practice by (HR) practitioners and recruiters, existing research remains underdeveloped from the perspective of graduates’ use of such sites. In this paper we analyze key impacts of cyber personal data of social networking sites for students and graduates’ job opportunities. We use a combination of activity theory and interpretive analysis of data we obtain from graduates participation in several popular social networking sites, which enables us to ascertain more clearly the role that sites could play in recruitment. Findings from graduates’ experiences indicate that such sites have been used by a large proportion of them and with a variety of purposes. Graduates use these sites to post their cyber personal data to reflect their daily lives, with no little or no regard for the content and its potential effects on employers. This leads us to suggest the importance for graduates to project an adequate perspective of their daily activity to potential employers on social networking sites and for further clarification on how they can become a common reference for both employers and graduates.

Corporate Environmental Management Information Systems: Advancements and Trends

This edited book 25 chapters is divided in 5 sections presents a number of perspectives on CEMIS (Corporate Environmental Management Information Systems). Sections include an introduction to CEMIS; theoretical and empirical approaches; frameworks, reference models and methodologies; applications; and case studies and pilot projects. There is a healthy degree of diversity of theoretical and empirical approaches being put forward and from authors who are working in different parts of the world. Common to all the chapters is a guiding principle in the implementation of CEMIS: efficiency. Many organisations want to become efficient in their use of resources and in reducing if not managing appropriately the environmental impacts they generate through their operations. CEMIS is a set of tools and activities to fit this purpose. However, through the implementation of CEMIS organisations can also address other challenges beyond meeting those related to economic drivers. Imperatives for sustainability and sustainable development and their triple bottom line (i.e., economic, social, enviCorporate Environmental Management Information Systems: Advancements and Trends