Joshua J. Daspit

Examining Family Firm Succession From a Social Exchange Perspective A Multiphase, Multistakeholder Review

We use a social exchange perspective to review family firm succession literature owing to its fit with the multiphase, multistakeholder nature of the process. We searched the history of 34 journals, finding 88 published or forthcoming articles that quantitatively examined succession. We consider the primary phases of the management succession process (ground rules, successor development, and transition) and the relevant stakeholder exchanges occurring during each phase, including exchanges between incumbents and successors, within family boundaries, and across family boundaries. We contribute to the family firm succession literature by identifying how a social exchange perspective can help guide future research.

Understanding family firm innovation heterogeneity

Purpose – In family business studies, inconsistent findings exist regarding the relationship between family involvement and firm innovation. The purpose of this paper is to understand the heterogeneity of family firm innovation. Design/methodology/approach – The authors draw on governance literature and the socioemotional wealth (SEW) perspective to examine how the extent of family governance and the type of SEW objectives jointly influence innovation strategies in family firms. Findings – The authors develop a typology of family firm innovation strategies, positing that the family firm’s risk orientation, innovation goal, and knowledge diversity vary depending on the degree of family involvement in governance and the type of SEW objective. The authors propose that four family firm innovation strategies (e.g. Limited Innovators, Intended Innovators, Potential Innovators, and Active Innovators) emerge when family involvement in the dominant coalition (high or low) is contrasted with the SEW objective (rest...

Mitigating moral hazard in entrepreneurial networks: : examining structural and relational social capital in East Africa

Entrepreneurial networks and family firm researchers are testing the limits of current understanding by investigating relationships in a variety of non–Western contexts. We extend Khayesi, George, and Antonakiss model of resource accumulation to include the relational dimension of an entrepreneurs social capital network to elaborate more fully entrepreneurial kinship network types. The propensity for moral hazard associated with each network type is explicated, and mechanisms for mitigating the cost/benefit of such dysfunctions are addressed.

Integrating innovation and absorptive capacity into the place branding process: A capability-based perspective

Purpose – The purpose of this article is to integrate organizational capabilities into the place branding process to showcase how a lead destination marketing organization (DMO) can influence a customer-based brand equity outcome. Doing so highlights the strategic, relational nature of place branding. The authors focus specifically on first- and zero-order capabilities, integrating absorptive capacity (first-order) and an innovation capability (zero-order) into a place branding framework. We define an innovation capability within a place branding context and offer absorptive capacity as a mechanism through which DMO leaders can exploit external knowledge acquisition. Design/methodology/approach – The paper presents a theoretical framework of the place branding process that integrates firm capabilities. A framework based on analyzing existing place branding models and integrating organizational capabilities, which find root in strategic management literature, was developed. Findings – Findings indicate tha...

Diagnosing Innovation Readiness in Family Firms

Innovation is essential for family firms to remain competitive. One means to enhance the success of innovation within family firms is to assess readiness prior to beginning the innovation process. This article introduces the Readiness for Innovation in Family Firms (RIFF) framework, which provides a diagnostic assessment and identifies multiple factors associated with innovation readiness. By applying the RIFF framework, managers of family firms can focus on specific factors that prepare the firm to engage in the innovation adoption process, increasing success.

A grounded theoretical approach to understanding innovation in destination marketing organizations

As competition for scarce resources increases, cities are turning toward marketing strategies to attract economic and social development. Innovation is a key component of success for destination marketing organizations (DMOs), but there is a need for additional empirical and theoretical development. Findings from this research based on analysis of interviews with 12 DMO leaders illuminate the need for (1) an innovation-centered organizational culture, (2) the ability to use external stakeholders as knowledge sources, and (3) the ability to use and develop knowledge internally. An organizational capabilities perspective is used to understand these influences. The results offer managers a road map for successful innovation implementation and benefit researchers by providing clarity into the antecedents of the innovation capability with the DMO context.

Examining the influence of transculturation on work ethic in the United States

Purpose – The purpose of this paper is to explore the influence of cultural assimilation – termed “transculturation” – on work ethic perceptions, thus this study examines trends in work ethic across ethnic and generational groups within the USA. Design/methodology/approach – Following a literature review on work ethic, ethnicity, and transculturation, an analysis of variance based on 873 survey responses is presented. The sample includes undergraduate and graduate students at several public universities within the USA. Findings – An empirical analysis supports the hypothesis that the variation of work ethic perceptions within the Millennial generation is significantly less than the variation among older generations. The authors find no significant difference in general work ethic perceptions among Millennial ethnic groups. Research limitations/implications – While the study is conducted using a convenience sample, the demographics are closely representative of the USA labor force. The results suggest that...

COLLABORATION CAPABILITY IN VIRTUAL TEAMS: EXAMINING THE INFLUENCE ON DIVERSITY AND INNOVATION

Virtual teams are being increasingly utilised in industry given their ability to bring together diverse knowledge and experience from individuals who are not geographically proximal. Having a diversity of knowledge within virtual teams is noted to benefit innovation outcomes; however, leveraging the benefits of diversity (both deep and functional-level) is likely to require a capability to facilitate collaboration among team members. In this study, we empirically validate a measure of collaboration capability (CCAP) and examine its role in enhancing the benefits of diversity on innovation within virtual teams. Using a sample of 375 design and software engineers working in virtual teams from a high-tech firm in Silicon Valley, we find that CCAP significantly moderates the relationship between functional-level diversity and innovation, but no significant influence is found for a similar moderating influence on deep-level diversity and innovation. The implications for the study of virtual teams are discussed and recommendations are offered for organisations using virtual teams.

Capability Configuration in Software Industry SMEs: The CAO Model of Ordinary Capabilities

Ordinary capabilities contribute to firm core competencies and are prominent drivers of firm performance. However, our understanding of ordinary capabilities, and how they are leveraged to advance performance in small and medium‐sized enterprises (SMEs), remains unclear. We review prior literature and introduce the Customer‐Alignment‐Operational (CAO) model of ordinary capabilities, which identifies three types of ordinary capabilities: customer, alignment, and operational capabilities. Using data collected from software industry SMEs, we find that CAO capabilities are configured in previously undiscovered ways to enhance firm performance. The findings advance our understanding of ordinary capability types and offer insight into how ordinary capabilities are configured to generate firm value.

The Role of Positive Psychological States in Online Learning: Integrating Psychological Capital Into the Community of Inquiry Framework

A majority of business schools and universities incorporate online pedagogy into curricula, yet scholars strive to understand the elements that influence student learning in these online communities. One framework that conceptualizes the elements of the online learning environment is the Community of Inquiry (CoI) framework. The CoI suggests teaching, social, and cognitive presences exist in the online learning environment; however, the framework does not fully conceptualize how individual-level motivational factors influence student learning. Using positive psychology theory, we suggest the CoI framework include psychological capital (PsyCap) to capture positive student-level motivational states. Our analysis of students in online business courses finds that PsyCap is a distinct online presence. Specifically, we find that teaching presence significantly relates to PsyCap and that PsyCap significantly relates to both social and cognitive presences within the CoI. We offer implications for researchers and instructors interested in enhancing student-level PsyCap and learning outcomes in the online learning environment.