Joyce A. Hahn

Managing Multiple Generations: Scenarios From the Workplace

PROBLEM The current nursing workforce is composed of multigenerational staff members creating challenges and at times conflict for managers. METHODS Generational cohorts are defined and two multigenerational scenarios are presented and discussed using the ACORN imperatives and Hahns Five Managerial Strategies for effectively managing a multigenerational staff. FINDINGS Communication and respect are the underlying key strategies to understanding and bridging the generational gap in the workplace. CONCLUSION Embracing and respecting generational differences can bring strength and cohesiveness to nursing teams on the managerial or unit level.