Joze Kuzic

Per aspera ad astra

Deployment of electronic commerce promises many organisational benefits. If these benefits are to be realised then the many challenges (or inhibitors) to successful implementation must be overcome (hence the title). This paper reports on an investigation of 6 large companies operating in Australia. Specifically, it reports on the nature and importance of the benefits of e-business identified by the companies, together with, the nature and importance of the challenges the companies had to overcome

Change Management Strategies for the Successful Implementation of Enterprise Resource Planning Systems

ERP offers enormous benefits to organizations in efficiency, productivity and cost reduction. However, ERP implementations are complex, with many encountering difficulty and even failure. Change management has been identified as a critical success factor in the implementation of ERP. This study surveys twelve successful ERP implementation case studies to determine which components of change management strategies are common to successful ERP implementations. The common components identified include: effective communication, top management support, effective training/knowledge transfer, project champions, and clear systematic plans.

Factors Influencing ERP Implementation in Australia

This research investigates the Factors influencing Enterprise Resource Planning implementations in Australia. It is accomplished through five case studies conducted in five companies in Australia. Five senior managers were interviewed, each of whom was involved in ERP implementation in their respecting companies. Some of the findings of this research show that business factors are the most important cause in initiating ERP implementations within business organisations, followed with personnel and technology factors. The research has also indicated that the user engagement is very important to the success of ERP implementation, and it can have an effect on the success and failure of ERP projects.

Management Curriculum between Theory and Practice

The boom in business schools and schools of management in the European and world formal and informal educational area on the one hand and poor, sometimes even catastrophic, effects of managerial practice on the other hand, initiate the necessity to reviewing the existing general management curricula. Curricula of many educational institutions with long tradition in manage-ment education have undergone this process recently, as well as those institutions that have de-signed their curricula recently and under socio-economic conditions that were significantly dif-ferent from contemporary conditions. The analysis of general management curricula in twenty business schools and schools of management at bachelor level and twenty eight schools at gradu-ate and master level indicated that there is no generally accepted management curriculum. Fur-thermore, curricula have been developed in different contexts and from different starting points and different ends and means. By analysing general characteristics of managerial knowledge, we have researched curricula through some existing models and approaches to their development (curriculum as BOK to be transmitted, curriculum as a product, curriculum as development and process). Starting with specificities of managerial education and the approach to curriculum de-velopment, we have introduced a new model for curriculum design through multidimensional prism. This model can be used when analysing and revising the existing general management cur-ricula.

CSF of e-commerce in large corporations

If the businesses are to be successful in the electronic commerce arena, it is their imperative to identify and disseminate critical factors necessary for the success. The research presented here reports on the success factors of electronic commerce encountered among the top 500 Australian publicly listed companies. The response rate from survey was 22%. The majority of companies encountered a number of common success factors, including: effective project leader, having secure transactions, adequate resources, the use of new technology, etc. However, the analysis has also shown that the CSF are dependant on the type of industry

Success factors of online training

Critical success factors of online training is enticing a lot of interest in business, health, education and many other types of organizations [6, 1, 2, 10, 11, 15, 16, 19, 22, 24, 26, 27, 29]. The research reported in this paper is looking at the use of online training in large corporations in Australia. It focuses on Critical Success Factors (CSF) of online training in Australias Finance and banking industry. This research represents an exploratory study into the online training issues in large organizations in Australia and is accomplished through a survey of top 500 large organizations in Australia in 2011. The findings from this research confirm the findings from the literature about major critical success factors of online training such as : top management support, skilled work force [23]; financial support, cross-functional team, alignment of the software and organisational standards [8]; just in time training [6]; and usability and transferability [27]. Additionally, the findings also confirm the findings from the literature about major benefits of OT such as: cost effectiveness; efficiency, competitive advantage, receiving training any time, any place, ability to provide custom tailored solutions, etc.

A tale of a web services initiative: What really matters in benefits realization

Despite the reemerging focus on business value realization of IS/IT investment, there is still comparatively limited knowledge on what an organisation can do to achieve the benefits it desires from IS/IT. Amidst the economic downturn, there needs to be more emphasis on value delivery of every investments an organization made, including investment in IS/IT. Through a story of successful web services initiatives of a multinational automotive engineering and manufacturing company, this paper tries to draw attention to a myriad of factors that contributes to the successful business value realization.

Challenges of e-business in service industry

The research presented in this paper addresses the challenges that the service industry in Dubai is currently facing. It has identified that the most encountered electronic business challenges by the service industry in Dubai include: dasiaacquiring loyal customers,psila dasiaensuring customer satisfaction,psila dasiamanaging changes,psila dasiawebsite user lack of EB knowledge,psila dasiainternational recognition, and, dasiaacquiring loyal customers. The research has also established that the challenges faced by the companies in the service industry are very similar to those identified by their counterparts in other industries.

Challenges of e-Business in Dubai's Development Industry

To achieve success, it is important for businesses in Dubai to overcome challenges. The research reported in this paper shows that the most encountered challenges the development industry in Dubai is facing include: convincing decision makers, lack of EB strategies, organisational culture, ensuring customer satisfaction, international recognition, etc. This research also shows that, companies in the development industry have identified very similar challenges of EB as their counterparts in other industries in Dubai.