Kanliang Wang

Determinants of accepting wireless mobile data services in China

Data services via wireless networks and mobile devices have experienced rapid growth worldwide. We investigated the factors influencing adoption of wireless mobile data services (WMDS) in China and tested our model for explaining adoption intentions there. We argued that individuals form their intention to adopt WMDS under the influence of wireless mobile technology, the social environment, personal innovativeness of IT, trust awareness, and the facilitating conditions. We examined the simultaneous effects of these five influences on beliefs in the context of wireless Internet data services via mobile phones. Survey data were collected from 1432 participants in several metro cities across China. The findings suggest that WMDS adoption intention in China is determined by consumers perceived usefulness and perceived ease of use of WMDS. Theoretical and practical implications are included in our paper.

Computer-related technostress in China

Technostress has been defined as any negative effect on human attitudes, thoughts, behavior, and psychology that directly or indirectly results from technology [8]. With the recent widespread application of IT and the Internet throughout China, technostress has become a serious issue for both users and IT professionals due to its potential effect on users mental health and on-the-job productivity. Chinese employees are surrounded, often overwhelmed, by modern technology. The top 100 largest Chinese enterprises, accounting for 25% of Chinas GDP, are investing heavily (

Technostress under different organizational environments: An empirical investigation

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The Impact of Computer Self-Efficacy and Technology Dependence on Computer-Related Technostress: A Social Cognitive Theory Perspective

15 billion annually) in new IT applications, including enterprise resource planning systems. A 2002 report by the Chinese Ministry of Information Industry stated that there are 380 million mobile phone subscribers in China, making the country the worlds largest mobile phone market. And a survey conducted in 2004 by the China Internet Network Information Center found that 87 million Chinese frequently accessed the Internet in 2004, an increase of 19 million, or 27.9%, over 2003.

From IT deployment capabilities to competitive advantage: An exploratory study in China

Todays pervasive information and communications technologies (ICTs) enable us to get connected almost anywhere at anytime. ICTs such as the Internet, the advanced wireless technologies and mobile communications networks are becoming increasingly indispensable in many aspects of business and everyday life. But to keep up with the fast advancing pace of the new ICTs, employees have to constantly renew their technical skills as well as enduring pressure from a more complex system and higher expectations for productivity. This often leads to ICT related technostress experienced by employees in many organizations. Studies have found technostress to have significant negative impact on employee productivity. Based on large-scale survey responses Chinese employees, this paper investigates the effects of different organizational environment settings on employee technostress levels. The results show that employees from more centralized companies often perceive more technostress. In addition, in organizations that are both highly centralized and highly innovative, the overall technostress level is the highest. On the other hand, in organizations with low centralization and low innovation, technostress is the lowest. This research will provide a foundation for organizations to understand and alleviate technostress, thus improving employee performance.

E-Business systems integration: a systems perspective

Professionals and end users of computers often experience being constantly surrounded by modern technology. One side effect of modern technology is termed technostress, which refers to the “negative impact on attitudes, thoughts, behaviors, or body physiology that is caused either directly or indirectly by technology” (Well and Rosen, 1997). Based on social cognitive theory, this study developed a conceptual model in which computer-related technostress was studied as consequences of computer self-efficacy and technology dependence. Results show that (a) employees with higher level of computer self-efficacy have lower level of computer-related technostress, (b) employees with higher level of technology dependence have higher level of computer-related technostress, and (c) employees under different individual situations may perceive different levels of technostress. Contributions of this research and implications for theory and managerial practice are also discussed.

DSS development and applications in China

As more and more companies are deploying, or plan to deploy, information systems, the organizational capabilities to effectively deploy information technologies to support and shape businesses become increasingly important. While many studies have focused on how to acquire state-of-the-art information technologies and on how to effectively utilize implemented information technologies, more studies are still needed to investigate how a company can successfully deploy acquired information technologies to support and shape businesses strategies and value chain activities. IT deployment capabilities are defined as the organizational capabilities to configure and reconfigure a company’s information system by adding new IT components or by adapting the existing information systems in order to make the whole information system available to support and shape businesses. This study identifies and investigates the three building blocks of IT deployment capabilities: strategic IT flexibility, business–IT partnership, and business–IT alignment. Using the resource-based view, we propose a framework to explain the relationship between IT deployment capabilities and competitive advantage. The research model is tested on data collected in China. Results show that strategic IT flexibility and business–IT partnership have direct impacts on competitive advantage, while business–IT alignment has an indirect impact on competitive advantage. The effect of business–IT alignment on competitive advantage is fully mediated by strategic IT flexibility and business–IT partnership. The results provide support for the relationship between IT deployment capabilities and competitive advantage. The study presents implications for how to develop IT deployment capabilities and how to generate business value from IT investment.

Differential Impact of Web and Mobile Interactivity on E-Retailers' Performance

Systems science has emerged as a meta-discipline and a meta-language, correspondingly, which can be applied to discuss issues in e-business systems and relevant enterprise architecture and enterprise integration. A lot of researches on enterprise architecture and enterprise integration in e-business systems have their theoretical findings and effective practices naturally influenced by systems theory and relative methodologies. This paper strives to review the contribution of systems theory to enterprise architecture and integration. It also tries to summarize methods or tools applied on enterprise systems level, and to investigate many crucial scopes, concepts and their interrelationship in e-business systems integration activities. Finally, this paper presents new prospects in enterprise architecture and integration for e-business systems. All of these may be useful to deal with the increase complex informatics issues of modern enterprises.

Determinants of Customer Loyalty for Social Networking Sites

This paper provides an overview of the application and development of decision support systems in China. The curriculum and research in decision support systems in major Chinese universities is introduced first, then selected recent applications of decision support systems in China is described. Finally, the main research topics and direction on decision support systems in China are discussed.

Effects of membership tier on user content generation behaviors: evidence from online reviews

This study investigates the differential impact of machine and person interactivity on both Web and mobile interfaces on e-retailers operational and financial performance. Based on data from 463 large e-retailers in the United States and Canada, interesting findings are obtained indicating that Web machine interactivity and mobile person interactivity have significantly positive impacts on e-retailers operational performance, whereas Web person interactivity and mobile machine interactivity do not. Furthermore, machine interactivity on a Web interface (i.e., Web machine interactivity) has a stronger impact than machine interactivity on mobile interfaces (i.e., mobile machine interactivity), and person interactivity is more influential on mobile interfaces (i.e., mobile person interactivity) than on Web interfaces (i.e., Web person interactivity). E-retailers operational performance is found to have a significantly positive impact on e-retailers financial performance. Overall, this study provides in-depth insights into the differential roles of machine and person interactivity on Web and mobile interfaces in affecting e-retailers performance. Implications for research and practice as well as suggestions for future research are discussed.