Karen Spencer

Delivering dementia care differently-evaluating the differences and similarities between a specialist medical and mental health unit and standard acute care wards: A qualitative study of family carers' perceptions of quality of care

Objectives To examine in depth carers’ views and experiences of the delivery of patient care for people with dementia or delirium in an acute general hospital, in order to evaluate a specialist Medical and Mental Health Unit (MMHU) compared with standard hospital wards. This qualitative study complemented the quantitative findings of a randomised controlled trial. Design Qualitative semistructured interviews were conducted with carers of patients with cognitive impairment admitted to hospital over a 4-month period. Setting A specialist MMHU was developed in an English National Health Service acute hospital aiming to deliver the best-practice care. Specialist mental health staff were integrated with the ward team. All staff received enhanced training in dementia, delirium and person-centred care. A programme of purposeful therapeutic and leisure activities was introduced. The ward environment was optimised to improve patient orientation and independence. A proactive and inclusive approach to family carers was encouraged. Participants 40 carers who had been recruited to a randomised controlled trial comparing the MMHU with standard wards. Results The main themes identified related closely to family carers’ met or unmet expectations and included activities and boredom, staff knowledge, dignity and fundamental care, the ward environment and communication between staff and carers. Carers from MMHU were aware of, and appreciated, improvements relating to activities, the ward environment and staff knowledge and skill in the appropriate management of dementia and delirium. However, communication and engagement of family carers were still perceived as insufficient. Conclusions Our data demonstrate the extent to which the MMHU succeeded in its goal of providing the best-practice care and improving carer experience, and where deficiencies remained. Neither setting was perceived as neither wholly good nor wholly bad; however, greater satisfaction (and less dissatisfaction) with care was experienced by carers from MMHU compared with standard care wards.

Staff confidence, morale and attitudes in a specialist unit for general hospital patients with dementia and delirium:: a qualitative study

caregivers at risk for depression by using the J-ZBI_8 alone, a very simple tool consisting of only 8 items, the administration of which is much less time consuming. Moreover, a short version of the Zarit caregiver burden scale is less threatening to caregivers than a battery of other tests, including measures of depression. Additionally, the J-ZBI_8 has been the most widely used scale for assessing caregiver burden in a practical care setting in Japan. Therefore, an awareness of the optimal cutoff score of 13 identified in this study will allow clinicians to identify family caregivers who are in need of further assistance or intervention at an early stage, possibly preventing depression and other common problems among caregivers.