Kate Horton

Defined by our hierarchy? How hierarchical positions shape our identifications and well-being at work

We explore the influence of hierarchy on workers’ identification and well-being. Specifically, we hypothesize that the accessibility of different identity targets will vary according to the distinct priorities and perspectives found at different hierarchical levels, and that this will have implications for the identification and well-being of workers operating in these different positions. Testing our predictions in a sample of 789 naval personnel we find strong support for our hypotheses. Specifically, we find that individuals in operational positions identify strongly with their career and functional workgroups and that these attachments are important in predicting their affective well-being. In contrast, the identifications and well-being of personnel in mid-level and strategic positions are more strongly tied to career and organizational identities respectively. This research provides new insights into the nature and impact of patterns of identification in the workplace, with important theoretical and practical implications for the affective well-being of workers.

Perspectives on the police profession: an international investigation

Purpose – The purpose of this paper is to clarify the diversity of professional perspectives on police culture in an international context. Design/methodology/approach – In a first step the authors developed a standardized instrument of 45 occupational features for comparative analysis of police professional views. This set was inductively created from 3,441 descriptors of the police profession from a highly diverse sample of 166 police officers across eight European countries. Using this standardized instrument, Q-methodological interviews with another 100 police officers in six European countries were conducted. Findings – The authors identified five perspectives on the police profession suggesting disparities in officers’ outlooks and understanding of their occupation. Yet, the findings also outline considerable overlaps in specific features considered important or unimportant across perspectives. Research limitations/implications – The study emphasizes that police culture needs to be described beyond ...

Policing opportunities and threats in Europe

Purpose: This paper aims to take stock and to increase understanding of the opportunities and threats for policing in ten European countries in the Political, Economic, Social, Technological and Legal (PESTL) environment. Design/methodology/approach: This study is part of the large EU-funded COMPOSITE project into organisational change. A PESTL analysis was executed to produce the environmental scan that will serve as a platform for further research into change management within the police. The findings are based on structured interviews with police officers of 17 different police forces and knowledgeable externals in ten European countries. The sampling strategy was optimized for representativeness under the binding capacity constraints defined by the COMPOSITE research budget. Findings: European police forces face a long list of environmental changes that can be grouped in the five PESTL clusters with a common denominator. There is also quite some overlap as to both the importance and nature of the key PESTL trends across the ten countries, suggesting convergence in Europe. Originality/value: A study of this magnitude has not been seen before in Europe, which brings new insights to the target population of police forces across Europe. Moreover, policing is an interesting field to study from the perspective of organisational change, featuring a high incidence of change in combination with a wide variety of change challenges, such as those related to identity and leadership.

Identification complexity and conflict: how multiple identifications affect conflict across functional boundaries

ABSTRACT We integrate insights from the social identity complexity and dual identification literature to explore the influence of workplace identification on cross-functional conflicts at work. We propose that patterns of identification across multiple identity targets will affect the development of cross-functional conflicts within an organization. We test our hypotheses in a two-wave study of 156 military personnel over a period of 4 months, finding support for our propositions. Specifically, we find that less complex patterns of identification (defined as dominant identification with a single workplace identity) are associated with higher increases in process, task and relationship conflict during cross-functional working, compared to complex patterns of identification (identification with two or three targets) and weak identification. These findings have important implications for cross-functional working, and also provide new insights into the role of identification complexity in shaping workplace outcomes.