Katie Jane Taylor

UX design in agile: a DSDM case study

Integrating User Experience (UX) design with agile development continues to be the subject of academic studies and practitioner discussions. Most of the existing literature focuses on SCRUM and XP, but in this paper we investigate a technical company who use DSDM. Unlike other agile methods, DSDM provides a configurable framework and a set of roles that covers the whole software development process. While elements of the UX design integration experience were similar to those reported with other agile methods, working practices to mitigate the challenges were identified using DSDMs standard elements. Specifically, communication challenges were mitigated by extending two of DSDMs standard roles. In addition, a change of focus between a design-led phase and a development-led phase of the project changed the communication challenges. Agile teams need to be aware that this change of focus can happen and the implications that it has for their work.

Agile Challenges in Practice: A Thematic Analysis

As agile is maturing and becoming more widely adopted, it is important that researchers are aware of the challenges faced by practitioners and organisations. We undertook a thematic analysis of 193 agile challenges collected at a series of agile conferences and events during 2013 and 2014. Participants were mainly practitioners and business representatives along with some academics. The challenges were thematically analysed by separate authors, synthesised, and a list of seven themes and 27 sub-themes was agreed. Themes were Organisation, Sustainability, Culture, Teams, Scale, Value and Claims and Limitations. We compare our findings against previous attempts to identify and categorise agile challenges. While most themes have persisted we found a shift of focus towards sustainability, business engagement and transformation, as well as claims and limitations. We identify areas for further research and a need for innovative methods of conveying academic research to industry and industrial problems to academia.

Bridging the gap between research and agile practice: an evolutionary model

There is wide acceptance in the software engineering field that industry and research can gain significantly from each other and there have been several initiatives to encourage collaboration between the two. However there are some often-quoted challenges in this kind of collaboration. For example, that the timescales of research and practice are incompatible, that research is not seen as relevant for practice, and that research demands a different kind of rigour than practice supports. These are complex challenges that are not always easy to overcome. Since the beginning of 2013 we have been using an approach designed to address some of these challenges and to bridge the gap between research and practice, specifically in the agile software development arena. So far we have collaborated successfully with three partners and have investigated three practitioner-driven challenges with agile. The model of collaboration that we adopted has evolved with the lessons learned in the first two collaborations and been modified for the third. In this paper we introduce the collaboration model, discuss how it addresses the collaboration challenges between research and practice and how it has evolved, and describe the lessons learned from our experience.

Overcoming challenges in collaboration between research and practice: the agile research network

There is wide acceptance in the software engineering field that industry and research can gain significantly from each other and there have been several initiatives for encouraging collaboration between the two. However there are some often-quoted challenges in this kind of collaboration. For example, that the timescales of research and practice are incompatible, that research is not seen as relevant for practice, and that research demands a different kind of rigour than practice supports. These are complex challenges that are not always easy to overcome. For the last year we have been using an approach designed to address some of these challenges and to bridge the gap between research and practice, specifically in the agile software development arena. So far we have collaborated successfully with two partners and have investigated two practitioner-driven challenges with agile. In this short paper we will introduce the approach, how it addresses the collaboration challenges between research and practice, and describe the lessons learned from our experience.

Knowledge Sharing in a Large Agile Organisation: A Survey Study

Knowledge is a core resource for agile organisations that is transformed into products and services during the development process. Sharing of knowledge is essential across any organisation, and it has been claimed that the software industry requires more knowledge management than any other sector. Agile methodologies concentrate on team level collaboration, and some techniques for inter-team knowledge sharing have also proved to be successful. But these techniques focus on within-team and between-team knowledge sharing rather than knowledge sharing across the organisation. This paper presents the results of a survey with 81 responses on organisational knowledge sharing in a multinational agile company. The survey focuses on three aspects of knowledge sharing: within agile teams, beyond the team with company colleagues, and with customers. It concentrates on knowledge sharing practices, ease of knowledge sharing and motivation for knowledge sharing. Summary statistics, regression, and test of equity are used as analysis techniques. Results show that knowledge sharing with team members is significantly easier than with customers or company colleagues beyond their team. In addition, using agile practices improves ease of knowledge sharing within teams but not with customers or colleagues. Extrinsic motivators need to be in place to encourage knowledge sharing across the organisation, especially where such knowledge sharing is not an automatic consequence of completing the work.