Katrina Maxwell

Designing effective collaboration, learning and innovation systems for education professionals

Angehrn, A. A., Maxwell, K., Luccini, A. M., & Rajola, F. (2009). Designing Effective Collaboration, Learning and Innovation Systems for Education Professionals. International Journal of Knowledge and Learning (IJKL), 5(3).

InnoTube: a video-based connection tool supporting collaborative innovation

Innovation is a key driver of organizational renewal and success. However, providing the right environment for innovative ideas to emerge and develop is not easy. This is further complicated by the fact that the professional environment is increasingly virtual as globally dispersed organizational and inter-organizational teams collaborate on innovative projects, making effective information and communication technologies indispensable. Although many organizations have knowledge management systems, most of these have not been developed with the aim of supporting the innovation process, and many do not even succeed in their primary aim, i.e. supporting knowledge exchange, as they do not take into consideration the emotional, psychological and social needs of individuals. To address these issues, we have developed a video-based connection tool, InnoTube, which makes full use of social network ties and Web2.0 technologies to support collaborative innovation. InnoTube provides a showcase for innovation-related ideas and their inceptors, as well as proactively encourages the development of social connections and the brainstorming of cross functional globally dispersed teams. Results of a successful initial pilot study in the automobile industry are also presented.

Enhancing social interaction in competence development networks: a conceptual framework

Angehrn, A. A., Maxwell, K., & Sereno, B. (revised version). Enhancing Social Interaction in Competence Development Networks: A Conceptual Framework. International Journal of Learning Technology.

Designing Collaborative Learning and Innovation Systems for Education Professionals

Designing online systems to stimulate and support knowledge exchange, collaborative learning and innovation in distributed communities of professionals is a challenging task. In this paper we document the design of CMTube, a system aimed at stimulating and supporting value-adding online interactions among a distributed group of independent higher education professionals using the same learning approach, i.e., a management simulation. CMTube is based on latest web trends and makes extensive use of video, profiling, game dynamics, agents and network visualizations in order to capture the attention and involvement of community members by generating three different types of value: connection value, actionable learning value, as well as entertainment and instant gratification value. We also discuss the assessment of these different value dimensions, as well as ongoing and planned research directions.

Lessons Learned from Deploying a Video-Based Web 2.0 Platform in an Executive Education Context

Although IT has been very successful in enabling distributed, collaborative learning and knowledge creation in open-source communities, its promise in other contexts is still an open question. In this paper, we describe the deployment of a video-based Web2.0 platform in an executive education context. The platform, which we developed, makes extensive use of video, profiling, game dynamics, agents and network visualizations in order to capture the attention and involvement of the learning community members. Our goal was to provide executive education participants with an attractive, interactive platform for extending their learning and networking beyond the classroom. This experience has allowed us to identify three main barriers to Web2.0 inter-organizational learning and collaboration in executive education: technological barriers, motivational barriers and the inter-organizational aspect itself.

Increasing Change Readiness in Higher Educational Institutions through a Simulation-Based Change Management Experience

Although higher educational institutions are increasingly faced with demands for deep changes and innovations, they have a very distinctive culture which makes rapid change difficult. In order to address this challenge, we have developed and validated a new multimedia, team-based simulation, EduSynergy, which provides a rich, realistic experience of a change management project in a university setting, including individual behaviours, group dynamics and cultural factors. Feedback from 375 workshop participants indicates that the simulation is realistic, and 90% believe that it contributes to their understanding of change management more effectively than a lecture.

A Study of Successful and Unsuccessful Online Learning Environment Experiences

This paper presents the lessons learned from a collection of 18 different experiences of implementing online skill-based learning management systems and collaborative environments in higher education and enterprises. These experiences were collected in order to guide the design and implementation of a new internet-based service, OpenScout, which aims to help learners find, improve and share open content for management education and training.

EduSynergy: A Simulation-Based Change Management Experience for Higher Education Institutions

Although higher educational institutions are increasingly faced with demands for deep changes and innovations, they have a very distinctive culture which makes rapid change difficult. In order to address this challenge, we have developed and validated a new multimedia, team-based simulation, EduSynergy, which provides a rich, realistic experience of a change management project in a university setting, including individual behaviours, group dynamics and cultural factors. Feedback from 375 workshop participants indicates that the simulation is realistic, and 90% believe that it contributes to their understanding of change management more effectively than a lecture.