Keith Hurst

Are BME patients losing out?: Recent data show an anomaly in the treatment of black and minority ethnic hospital patients, says Keith Hurst

If we assume healthcare needs are proportional to population size, we would expect the number of treatments required to increase as the population increases.

Meet the English patient.

Hospital nurses in England are most likely to find that their typical patient is an older female. She will have been referred by her GP, with whom she is satisfied. Satisfaction with the NHS, however, is likely to reduce during her five-day stay. Even though her expectations are lower in hospital than they are when she is using primary care services, she is less likely to complain. She is more likely to respond negatively to surveys. Even so, she is likely to rate nurses highly.

How well are england’s urgent care services performing?: A&E and NHS Direct are performing well but communication between services remains a problem, writes Keith Hurst

Emergency departments and urgent care centres across England have seen their attendances increase by 2.6 million since 2004.

Points of view: Keith Hurst and David Thompson enlisted the aid of a software package to determine the readability of nursing articles

Are the NHS reforms really about providing a quality health care service?