Ken Lunn

Business processes¿attempts to find a definition

Abstract Definitions of business process given in much of the literature on Business Process Management are limited in depth and their related models of business processes are correspondingly constrained. After giving a brief history of the progress of business process modeling techniques from production systems to the office environment, this paper proposes that most definitions are based on machine metaphor type explorations of a process. While these techniques are often rich and illuminating it is suggested that they are too limited to express the true nature of business processes that need to develop and adapt to todays challenging environment.

Traceability in requirements through process modelling, applied to social care applications

Abstract This paper relates experiences of using a business-process approach to the determination of requirements for social care systems. A method has been developed and used successfully with a number of major research projects, most specifically PLANEC. A protocol and framework are presented that utilise the Unified Modelling Language and adopts best practice from IT and social science methods. It utilises a loose-coupled hierarchical grouping of processes as a strategic view, and more tightly coupled models such as workflows. The method, as it has evolved, has produced a clear linkage between stakeholder goals and expectations, and IT functionality expressed as UML use cases.

Software development with UML

SECTION ONE: INTRODUCTION AND CASE STUDIES Modelling and Notation - The Unified Modelling Language Case Studies - ICANDO Oil SECTION TWO: THE INTITIATION, ORGANISATION AND MANAGEMENT OF IT PROJECTS Project Conception and Initiation Software Development Lifecycle Managing the Process Business Modelling The Cost/Benefit Model SECTION THREE: ANALYSIS Business Modelling Requirements Analysis Buy, Build or Adapt Object Concepts Systems Analysis SECTION FOUR: ARCHITECTURE AND DESIGN Design Database Design Architecture SECTION FIVE: CONSTRUCTION, TESTING AND DEPLOYMENT Construction Testing Deployment, Support and Enhancement SECTION SIX: CONCLUSION Journeys End Answers to Review Questions UML Notation Summary Worked Example - The Odd Shoe Company Glossary References Index