Kevin Daniels

Occupational Stress, Social Support, Job Control, and Psychological Well-Being

The effects of social support, job control, participative decision making practices, and locus of control upon the relationship between occupational stress and psychological well-being have been well discussed and researched. In order to synthesize these areas of research, a 1-month follow-up study of 244 accountants was conducted. The results indicated complex interactions between stressors, locus of control, and social support or job autonomy in predicting psychological well-being, controlling for initial measures of well-being. These interactions reveal that an internal locus of control, and social support/job autonomy synergistically buffer the effects of stressors upon well-being.

Measures of five aspects of affective well-being at work

Validation evidence is provided for scales that measure five aspects of affective well-being in relation to the work context: anxiety-comfort, depression-pleasure, bored-enthusiastic, tiredness-vigour and angry-placid. Confirmatory factor analysis is used to test four alternative structures for the items in the scales in two samples (n = 871, n = 1915). Analyses in both samples support one structure. The final scales have acceptable internal reliability. The unique explanatory power of each scale is suggested by partial correlations with theoretically related variables. Confirmatory factor analysis indicates that the five factor solution has a better fit with the data than other first order solutions with fewer factors. Second order factor analysis shows that two superordinate factors, corresponding to negative and positive affect, can account for the relationships amongst the five first order factors.

Teleworking: Frameworks for organizational research

Teleworking is a work practice that entails remote working for at least some of the time. Common arrangements include work done at home or in the field, by teleworkers in a range of occupations. As such, telework is one of the most radical departures from standard working conditions in the suite of flexible work practices now gaining widespread acceptance. In this paper, we develop an explanatory model of organizational adoption of teleworking. We do this as a means of integrating the current literature on the incidence of teleworking and to provide a theoretical grounding and framework for understanding differentials in the growth of teleworking in different organizations, industries and countries. We begin by developing an appropriate framework for conceptualizing teleworking. We propose a multivariate approach that is able to differentiate the various forms of teleworking. We then use this framework to develop a model and a series of propositions concerning the adoption of different forms of teleworking. Neo-institutional theory, as well as recent empirical evidence on teleworking informs this model.

A daily diary study of goals and affective well-being at work

We examine whether attainment of goals at work is associated with enhanced affective well-being and whether attainment of personally more important goals has a stronger association with affective well-being. Data were collected from call-centre staff using a daily diary for 2 weeks. Results indicate that daily attainment of work goals is associated with more activated affect measured at the end of the working day. The relationship between attainment of goals and pleasurable affect is stronger where goals are personally more important.

Rethinking job characteristics in work stress research

In work stress research, consistent relationships between job characteristics and strain have not been established across methods for assessing job characteristics. By examining the methods used to assess job characteristics in work stress research, I argue that this is because different methods are assessing interrelated, yet distinct, facets of job characteristics: latent, perceived and enacted facets. The article discusses the implications for work stress research of differentiating these facets of job characteristics.

Boredom in the Workplace: More than Monotonous Tasks

Boredom is an emotional state that has a long history in organizational research. Despite recent changes in technology and the organization of work, boredom remains a part of the experience of work. The available evidence indicates that boredom is associated mainly with negative individual and organizational outcomes. The authors organize the review of the antecedents of boredom around four major themes in the literature: boredom in relation to jobs; individual differences; social context; and goals and coping. The authors conclude that the major challenge for researchers is to provide an integrative account of boredom which subsumes multiple areas of research, and that one most promising avenue for future research requires further attention to boredom in relation to coping processes, pursuit and attainment of personal goals.

Stressors, locus of control, and social support as consequences of affective psychological well-being.

Tests of the influence of affective psychological well-being on stressors, locus of control, and social support in a 1-month follow-up study of 210 male and 34 female British accountants is reported. There was a marginally significant association between the level of psychological symptoms and subsequent reports of intensity of quantitative workload stressors. A significant interaction between psychological symptoms and a measure of depression-enthusiasm was found to predict subsequent locus of control. The results indicate a differential pattern of associations between aspects of affective well-being and subsequent reports of social support. The results also indicate that initially more frequent stressors are associated with subsequently less intense stressors of the same type. The findings highlight the dynamic and reciprocal nature of the occupational stress process.

An experience sampling study of learning, affect, and the demands control support model.

The demands control support model (R. A. Karasek & T. Theorell, 1990) indicates that job control and social support enable workers to engage in problem solving. In turn, problem solving is thought to influence learning and well-being (e.g., anxious affect, activated pleasant affect). Two samples (N = 78, N = 106) provided data up to 4 times per day for up to 5 working days. The extent to which job control was used for problem solving was assessed by measuring the extent to which participants changed aspects of their work activities to solve problems. The extent to which social support was used to solve problems was assessed by measuring the extent to which participants discussed problems to solve problems. Learning mediated the relationship between changing aspects of work activities to solve problems and activated pleasant affect. Learning also mediated the relationship between discussing problems to solve problems and activated pleasant affect. The findings indicated that how individuals use control and support to respond to problem-solving demands is associated with organizational and individual phenomena, such as learning and affective well-being.

Linking work conditions to unpleasant affect: Cognition, categorization and goals

Current approaches to work stress do not address in detail the mental processes by which work events cause unpleasant affect. We propose a cognitive account that incorporates: (1) the distinction between controlled and automatic information processing; (2) the categorization of emotionally relevant stimuli; (3) the role of mental models in coping choice; (4) the enactment of beneficial job conditions through coping; and (5) reciprocal influences between cognition and affect. We conclude by discussing how this account can help explain a range of findings in the work stress literature and how a cognitive approach to work stress informs practice.

An analysis of the relationship between hostility and training in the martial arts

Contrasting views and data are available on the issue of whether combative sports facilitate or reduce aggression. In the present study levels of hostility were assessed in two groups of martial arts students using the Buss-Durkee Inventory. Levels of hostility on a variety of the sub-scales were compared with scores from similar samples of participants in a body contact, aggressive but non-combative sport (rugby football) and a competitive sport with no body contact or direct aggression (badminton). When the effects of age and length of training were controlled by use of partial correlation there was no evidence to support group differences in either the combined score from the varied sub-scales of the inventory or the more specific assaultive sub-scale. However, there was evidence to suggest a significant effect of length of training on hostility levels in martial artists. Beginners attracted to the martial arts were more hostile but the hostility declined with the duration of training. No difference was apparent in this respect for students participating in either jui jitsu or karate. It is suggested that such differential effects with respect to length of training may lead to the overall absence of the between-sport differences. The results provide tentative support for the notion that the discipline of the martial arts may reduce assaultive hostility rather than serve as a model for such behaviour, yet support the need for prospective longitudinal studies on intra-individual hostility.