Khalid S. Soliman

An exploratory study to identify the critical factors affecting the decision to establish internet-based interorganizational information systems

The Internet, with its unprecedented growth, is a promising platform to exchange information along the business channels. The purpose of this study was to determine the factors that are critical to organizations in their adoption decision of Internet-based interorganizational information systems (IBIS). Using a field-based survey, the researchers obtained findings that suggested that the factors that significantly affect the adoption decision of IBIS are pressures felt from trading partners, pressure felt from competitors, establishing costs, network reliability, data security, scalability, complexity, support from top management, and trust between trading partners. This research highlights the similarities as well as the differences between IBIS and Electronic data interchange (EDI). The study showed that IBIS and EDI are similar in terms of the significant effect of factors such as pressure from trading partner, pressure from competition, establishing cost, top management support, and trust on the adoption decision. However, the results show that there are differences between IBIS and EDI in terms of establishing costs, scalability, and complexity.

Measuring user satisfaction with data warehouses: an exploratory study

Data warehouses are users driven; that is, they allow end-users to be in control of the data. As user satisfaction is commonly acknowledged as the most useful measurement of system success, we identify the underlying factors of end-user satisfaction with data warehouses and develop an instrument to measure these factors. The study demonstrates that most of the items in classic end-user satisfaction measure are still valid in the data warehouse environment, and that end-user satisfaction with data warehouses depends heavily on the roles and performance of organizational information centers.

E‐government: a strategic operations management framework for service delivery

Purpose – This paper aims to present a conceptual framework for selecting and developing e‐government applications as part of an overall coherent strategy of e‐government service delivery (EGSD).Design/methodology/approach – The framework proposed in this paper builds on and expands prior literature in the areas of e‐government and service delivery in organizations. Specifically, the framework extends Hesketts work in service delivery in organizations to the area of e‐government.Findings – The strategic operations management framework for EGSD developed in this paper represents a response to the need for a more strategic point of view on the electronic delivery of government services. The framework consists of seven building‐blocks – four basic elements: market segmentation, service mode development, operations‐strategy redesign, and service delivery, in addition to three integrative elements: differentiation, leverage of value and alignment of strategy and system.Research limitations/implications – The ...

Managing IT outsourcing: a value‐driven approach to outsourcing using application service providers

Organizations, both large and small, are increasingly outsourcing their applications to application service providers (ASPs) for a variety of reasons such as cost reduction, shortened time‐to‐market, lack of internal expertise, and risk reduction. However, the adoption of the ASP model has not been smooth sailing for many organizations, and only a few organizations have a formal approach to making ASP outsourcing decisions. Partially to fill this void, develops a value‐driven approach to outsourcing using ASP based on outsourcing theories and the industry’s best practices. The value‐driven approach is an adaptation and extension of Simon’s decision‐making process. It is designed to guide IS managers systematically through the complex process of identifying outsourcing opportunities, evaluating the viability of using the ASP model, making outsourcing decisions, managing contractual and implementation issues, and assessing the service quality of ASP vendors. Provides important implications for research and ...

An Alternative Method To Measure MIS Faculty Teaching Performance.

Teaching effectiveness at higher education institutions has captured the public attention for at least three decades. The majority of higher education institutions have investigated the relationships between teaching effectiveness and research productivity by measuring teaching effectiveness using students’ evaluations. However, research has indicated that student evaluations are not a reliable measure of performance. This paper introduces an alternative approach to measuring a professor’s performance using student evaluations in the field of information systems. This method measures the significant differences in students’ perceptions with respect to information technology and computers in business, the knowledge gained after taking a particular course, and the effect of the course professor on students’ perceptions. An empirical study involving 328 students at a major university was conducted. Results of the study highlight the contributions of this method in better assessing teaching performance in the area of information systems.

Internet-Based Business-To-Business Electronic Commerce: A Cio's Perspective

Abstract Companies are always striving to gain competitive advantage. Establishing strong inter-organizational relationships has become a key element in gaining competitive advantage. the phenomenal growth of the Internet has driven many companies to begin to utilize this new communication medium to establish business-to-business transactions. This study surveys and reports on major issues of concern to information technology managers that affect the adoption decision of Internet-based business-to-business electronic commerce. the results reveal that initial investment, operational costs, communication standards, connectivity, and accessibility have a positive influence the adoption decision, while data security concerns, network reliability, and bandwidth have a negative influence.

The Internet Moderating Impact among Stakeholders in Modern Organizations: A Conceptual Analysis of Service Management Environment

The Internet has a significant impact on service organizations their way they are managed. This article examines the role of Internet in moderating the relative importance of various stakeholders such as customers, suppliers, distributors, stockholders, managers, and employees in service management environment. A detailed analysis to the stakeholders involved based on previous studies and carrying it over to the Internet age. The analysis highlights the changing role of each stakeholder in any organization and how these stakeholders influence service management decisions is examined. The article provides today’s management with a clear vision of the changing business environments and in devising a plan to lead their organizations in the Internet era.