Kristen P. Jones

Not So Subtle A Meta-Analytic Investigation of the Correlates of Subtle and Overt Discrimination

Extant research suggests subtle, interpersonal forms of discrimination, though often normalized and overlooked, may be just as detrimental to targets as compared to more traditional, overt forms of discrimination. To further examine this question, we meta-analyzed the current literature to estimate the relationship between discrimination and a host of psychological, physical health, and work-related correlates as a function of its form (subtle or overt). Analysis of 90 effect sizes suggested that subtle and overt forms of discrimination hold relationships of comparable magnitude with a host of adverse correlates. By demonstrating that these two forms of discrimination are not differentially related to relevant outcomes, our findings call into serious question the pervasive belief that subtle discrimination is less consequential for targets as compared to overt discrimination (Landy, 2008; McWhorter, 2008). Taken together, our results suggest that subtle discrimination is at least as important to consider and address as its overt counterpart. Implications for organizational scholars and practitioners are discussed.

Managing Concealable Stigmas at Work A Review and Multilevel Model

Many employees possess inconspicuous identities that are stigmatized. At work, a context wherein impression management concerns are salient, these individuals face decisions about when, how, and to whom to disclose their concealable stigmas with important consequences for the way individuals experience work. In the following review, we integrate findings from psychological, sociological, and management literatures pertaining to the management of concealable stigmas. We further push the boundaries of this evidence to develop a multilevel model of workplace identity management behavior. That is, we conceptualize identity management as a within- and between-person phenomenon, accounting for the notion that identity management behaviors will vary as a function of the situation but that people will also exhibit identity management behavioral averages, tendencies, and accumulation that facilitate meaningful comparison among employees. Throughout the review, we highlight common themes, clarify inconsistent findings, and call attention to several fruitful areas we see ripe for future research.

The Baby Bump: Managing a Dynamic Stigma Over Time

In light of the prevalent experience, theoretical importance, and underexamination of the intersection of pregnancy and work, the current study explores how pregnant employees manage their concealable stigmatized identities at work over the course of pregnancy. Using a weekly survey methodology, we were able to examine within-person changes in identity management and physical health. Results suggested a reciprocal relationship between revealing and physical health wherein revealing led to more frequent physical health symptoms and more frequent physical health symptoms led to decreased revealing. Furthermore, concealing exerted a unidirectional impact on physical health wherein concealing predicted subsequent decreases in physical health symptoms. Finally, supportive work–family cultures and supervisor support were linked to lower concealing, higher revealing, and less frequent physical health symptoms at the initial measurement occasion (i.e., earlier stages of pregnancy); however, these benefits appeared to diminish over time. The implications of these findings for theory and practice are discussed.

Predictors of Identity Management An Exploratory Experience-Sampling Study of Lesbian, Gay, and Bisexual Workers

This study examined workplace interactions in which lesbian, gay, and bisexual (LGB) workers faced decisions related to revealing or concealing their LGB identities at work (i.e., identity management situations). Participants were 61 LGB adults who completed a baseline survey about their organization and, over 3 weeks, responded to event-based surveys immediately after identity management situations. Results suggested that LGB workers manage their stigmatized identity strategically according to situational characteristics. Indeed, much of the variance in use of revealing and concealing strategies was due to differences within people from situation to situation. Use of identity management strategies was predicted by interaction partner cues of acceptance or rejection as well as perception of LGB-related organizational climate and policies. Results at the within-person and between-person levels diverged in noteworthy ways.

To Tell or Not to Tell? Examining the Role of Discrimination in the Pregnancy Disclosure Process at Work.

Despite the rapid entrance of women into the workforce over the past several decades, many workplace experiences unique to women remain poorly understood. One critical, yet understudied, area is the intersection of work and pregnancy. Because pregnancy remains concealable for a substantial amount of time, expectant employees must navigate decisions regarding to whom, when, and how to disclose their pregnant identities at work. In light of evidence that has suggested pregnancy is often stigmatized within the workplace, I employed a retrospective longitudinal design to explore the extent to which women’s expectations about discrimination—anticipated discrimination—shape their pregnancy disclosure behaviors, and the extent to which these different behavioral strategies are associated with higher or lower experienced discrimination. I also examined the link between pregnancy disclosure strategies and psychological distress. Taken together, findings suggest that pregnant employees’ expectations about pregnancy discrimination play a role in shaping disclosure behaviors at work. Furthermore, certain behavioral strategies for pregnancy disclosure were linked with average reports of experienced discrimination and momentary reports of psychological distress. I also discuss theoretical and practical implications.

Understanding and Overcoming Challenges Faced by Working Mothers: A Theoretical and Empirical Review

Working mothers face different sets of challenges with regards to social identity, stigmatization, and discrimination within each stage of the employment cycle, from differential hiring practices, unequal career advancement opportunities, ineffective retention efforts, and inaccessible work-family supportive policies (Jones et al. in The Psychology for Business Success. Praeger, Westport, CT, 2013). Not only do these inequalities have negative effects on women, but they can also have a detrimental impact on organizations as a whole. In this chapter, we review several theoretical and empirical studies pertaining to the challenges faced by women throughout their work-motherhood transitions. We then offer strategies that organizations, mothers, and allies can use to effectively improve the workplace experiences of pregnant women and mothers. This chapter will specifically contribute to the existing literature by drawing on identity management and ally research from other domains to suggest additional strategies that female targets and supportive coworkers can engage into help remediate these negative workplace outcomes. Finally, we highlight future research directions aimed at testing the effectiveness of these and other remediation strategies, as well as the methodological challenges and solutions to those challenges associated with this important research domain. We call upon researchers to develop more theory-driven, empirically tested intervention strategies that utilize all participants in this fight to end gender inequality in the workplace.