Lance Anderson

Strategies to Attract and Retain a Capable Transportation Workforce

Even with workforce investments, many departments of transportation traditionally have experienced difficulty attracting and retaining capable employees. Noting that strategies need to reflect the evolving composition of applicants and the workforce, a new NCHRP guidebook presents straightforward, implementable practices for hiring, plus information on workforce challenges, industry strategies, and noteworthy models.

Attracting, Recruiting, and Retaining Skilled Staff for Transportation System Operations and Management

This report presents guidance to help transportation agencies recruit and retain qualified professional staff in the Systems Operation and Management (SOM) area. It is based on an analysis of SOM career paths, skill requirements, and training needs to identify successful programs, state-of-the-art initiatives, and best industry practices. This report will be useful for all transportation professionals working in the SOM area and the Human Resources staff who address their personnel requirements.

Guidebook for Recruiting, Developing, and Retaining Transit Managers for Fixed-Route Bus and Paratransit Systems

This Guidebook provides fixed-route bus, general public demand response, and Americans with Disabilities Act (ADA) paratransit systems resources to assist in the recruitment, development, and retention of managers. The Guidebook is accompanied by CRP-CD-77 that provides Model Job Descriptions for 32 broad job titles that indicate the structure and content for job descriptions for manager jobs. This Guidebook will be of interest to transit providers and their governing boards.