Laura Schina

Information and Communication Technologies and Public Participation: interactive maps and value added for citizens

Abstract Cities are restless systems. Increasing urbanisation and the cumulative growth of urban management issues are pressing local governments to provide valuable services. Information and Communication Technologies (ICTs) are established as drivers of this new wave of change in the redefinition of the relationship between the city and its citizens. Smart Cities rely strongly on strategies and solutions enabled by ICTs involving directly local governments, citizens and communities. Open data alone, though a relevant component of these strategies, cannot provide enough incentives for the engagement of citizens necessary to establish a collaborative and open governance system; data need to be appropriately elaborated, communicated and used. The main objective of this paper is to investigate how open data together with simple and standardised elaborations and innovative visualisation techniques may be used to provide new and updated services to citizens and communities: free and readily available services based on the wealth of information ‘owned’ by local governments. Adopting a design science research methodology we develop and test a collaborative ICT-based tool called UrbanSense. We use it to highlight how systemic connections between citizens and city-government may be devised. On this point, the focus is on the feedforwarding of open data integrated with basic elaborations and visualisations as a means for the local government to create new and open services for citizens and communities. The use of the services prompts citizens to feedback new information in real-time to the city government. These interactions may be used to foster an open innovation ecosystem.

Toward an open network business approach

The aim of this paper is to propose a dynamic integrated approach, based on modularity concept and on the business ecosystem approach, that exploit different eBusiness services for SMEs under an open business network platform. The adoption of this approach enables firms to collaborate locally for delivering the best product/service to the customers as well as globally by accessing international markets, interrelate directly with the customers, create relationships and collaborate with worldwide actors. The paper will be structured as following: We will start by offering an overview of the state of the art of eBusiness platforms among SME of food and tourism firms and then we discuss the main drawbacks that characterize them. The digital business ecosystem approach and the modularity concept will be described as the theoretical ground in which our proposed integrated model is rooted. Finally, the proposed model along with a discussion of the main value creation potentialities it might create for SMEs will be presented.

Toward a sectoral system of innovation for local wine sector

This paper analyses the innovativeness and competitiveness of the wine sector in a specific local area through the perspective of the sectoral system of innovation. The aim of this paper is to analyse, using a case study approach, the main factors that affect the competition of wine business and the strategic guidelines for enhancing the competitiveness of local wines productions on the global markets. In the first part of the paper, we present the main literature review regarding the most important features and dynamics of the wine business environment and the sectoral systems of innovation framework. In the second part the methodology implied in this research as well as the results of the case studies are presented. Finally, we discuss the implications of sectoral systems of innovation for the novelty and competitiveness of the wine business.

Virtual Reality for Product Development in Manufacturing Industries

Currently, Virtual Reality (VR) systems give industries in different domains the possibility to interact with and work into a simulated environment in order to improve their processes, efficiency and effectiveness, fast introducing new products in the market in a cost effective way.

Designing Digital Marketplaces for Competitiveness of SMEs in Developing Countries

We examine the importance and the role that digital marketplaces play for SMEs in developing countries. By building on the literature of digital marketplace and business models we argue that the features of the context shape the type of the business models applicable for digital marketplaces. We suggest that before designing a digital marketplace initiative it is necessary to undertake a context assessment that ensures a better understanding of the firms’ preparedness to the usage of this kind of platforms in terms of technological infrastructure, human resources’ capabilities and skills, integration and innovation level among firms. It is essential to start with feasible initiatives and build up steadily the qualifications necessary for facing hindrances. However, starting at the right point and in the right way doesn’t automatically guarantee success and competitive advantage of SMEs, but can represent a way to start admitting the fundamental role of the innovation in a high complex environment.

Cultural Event Management and Urban e-Planning Through Bottom-Up User Participation

Cultural events are an important driver of socio-cultural-economic transformation. The growth of Information and Communication Technologies (ICTs) has affected the ways in which people can play an active role in cultural event management and urban planning. This work proposes a methodological approach that identifies the key elements for building bottom-up urban e-planning strategies. After a brief theoretical analysis of the impact of cultural activities, tourism and ICTs on urban planning, this paper presents the results of an empirical study carried out in the Puglia region (south of Italy) during the cultural event known as “La Notte della Taranta”, in which the crowd created added-value information via comments posted on social media. Data were collected using a mobile application specifically created for this event as part of the Folkture project, as well as from Facebook and Twitter posts. Using network-analytic and sentiment/semantic algorithms, the work aims to support the event management decisional process and produce results valuable to the field of urban planning.