Laurie J. Barclay

Healing the wounds of organizational injustice: Examining the benefits of expressive writing.

Clinical and health psychology research has shown that expressive writing interventions-expressing ones experience through writing-can have physical and psychological benefits for individuals dealing with traumatic experiences. In the present study, the authors examined whether these benefits generalize to experiences of workplace injustice. Participants (N = 100) were randomly assigned to write on 4 consecutive days about (a) their emotions, (b) their thoughts, (c) both their emotions and their thoughts surrounding an injustice, or (d) a trivial topic (control). Post-intervention, participants in the emotions and thoughts condition reported higher psychological well-being, fewer intentions to retaliate, and higher levels of personal resolution than did participants in the other conditions. Participants in the emotions and thoughts condition also reported less anger than did participants who wrote only about their emotions.

Approach or Avoid? Exploring Overall Justice and the Differential Effects of Positive and Negative Emotions

As empirical research exploring the relationship between justice and emotion has accumulated, there have been key questions that have remained unanswered and theoretical inconsistencies that have emerged. In this article, the authors address several of these gaps, including whether overall justice relates to both positive and negative emotions and whether both sets of emotions mediate the relationship between overall justice and behavioral outcomes. They also reconcile theoretical inconsistencies related to the differential effects of positive and negative emotions on behavioral outcomes (i.e., performance, withdrawal, and helping). Across two field studies (Study 1 is a cross-sectional study with multirater data, N = 136; Study 2 is a longitudinal study, N = 451), positive emotions consistently mediated the relationship between overall justice and approach-related behaviors (i.e., performance and helping), whereas negative emotions consistently mediated the relationship between overall justice and avoidance-related behaviors (i.e., withdrawal). Mixed results were found for negative emotions and approach-related behaviors (i.e., performance and helping), which indicated the importance of considering context, time, and target of the behavior. The authors discuss the theoretical implications for the asymmetric and broaden-and-build theories of emotion as well as the importance of simultaneously examining both positive and negative emotions.

The importance of policy in perceptions of organizational justice

Organizations create policies in an effort to reduce injustice, as well as address the needs and interests of organizational members. We argue that individuals can make fairness judgments related to organizational policies, which are independent from other dimensions of fairness (i.e. distributive, procedural, interpersonal, and informational justice). Results of a field study with 164 union members found that (a) individuals make judgments about the fairness of policies that are distinct from other forms of justice, (b) perceptions of policy justice predict variance in behaviors beyond other forms of justice, and (c) perceptions of policy justice interact with distributive and procedural justice to predict behaviors. More specifically, results show that policy justice interacts with distributive justice to predict turnover intentions and citizenship behaviors towards the union. Policy justice also interacts with procedural justice to predict turnover intentions. However, this interaction was in the opposite direction from what we originally predicted. We discuss the implications of these findings for justice research and practice, as well as provide avenues for future research.

A Systems Perspective on Forgiveness in Organizations

AbstractDespite the widespread interest in forgiveness across a diversity of disciplines, the study of forgiveness has been strongly influenced by a psychological (i.e. individual-level) approach. Although this has provided many fruitful insights, it has also resulted in a fragmented literature that has underemphasized the multilevel and contextual nature of this phenomenon. Drawing upon a broad multidisciplinary approach, we provide a singular definition of forgiveness and integrate research on forgiveness into a multilevel systems approach. In doing so, we demonstrate that a deeper understanding can be realized by conceptualizing forgiveness as a part of a system of interconnecting psychological, social, structural, and cultural relations. By embedding forgiveness into context, our systems perspective provides novel insights into the factors that facilitate and constrain forgiveness at multiple levels of analysis, how the interplay between contextual levels can shape forgiveness at lower levels (e.g. in...

Following in the footsteps of Mary Parker Follett

Purpose – To examine Mary Parker Folletts writings with respect to organizational justice and highlight insights that can advance contemporary organizational justice theory as well as help justice scholars effectively address challenges currently facing the field.Design/methodology/approach – By comparing and contrasting Folletts writings with contemporary research, the author argues that Follett provides a number of insights that can advance contemporary justice theory and research. Discusses ways in which the field can capitalize on these insights.Findings – Follett foreshadowed a number of important justice issues that have subsequently captured the attention of contemporary justice scholars. More importantly, her process‐oriented perspective suggests a number of research avenues that have yet to be fully explored including emotionality of injustice, integrative unity, and circular responses. In order to take advantage of Folletts insights, however, contemporary justice researchers may need to re‐ex...

Comparing integral and incidental emotions: Testing insights from emotions as social information theory and attribution theory.

Studies have indicated that observers can infer information about others’ behavioral intentions from others’ emotions and use this information in making their own decisions. Integrating emotions as social information (EASI) theory and attribution theory, we argue that the interpersonal effects of emotions are not only influenced by the type of discrete emotion (e.g., anger vs. happiness) but also by the target of the emotion (i.e., how the emotion relates to the situation). We compare the interpersonal effects of emotions that are integral (i.e., related to the situation) versus incidental (i.e., lacking a clear target in the situation) in a negotiation context. Results from 4 studies support our general argument that the target of an opponent’s emotion influences the degree to which observers attribute the emotion to their own behavior. These attributions influence observers’ inferences regarding the perceived threat of an impasse or cooperativeness of an opponent, which can motivate observers to strategically adjust their behavior. Specifically, emotion target influenced concessions for both anger and happiness (Study 1, N = 254), with perceived threat and cooperativeness mediating the effects of anger and happiness, respectively (Study 2, N = 280). Study 3 (N = 314) demonstrated the mediating role of attributions and moderating role of need for closure. Study 4 (N = 193) outlined how observers’ need for cognitive closure influences how they attribute incidental anger. We discuss theoretical implications related to the social influence of emotions as well as practical implications related to the impact of personality on negotiators’ biases and behaviors.

Motivated cognition and fairness: Insights, integration, and creating a path forward

How do individuals form fairness perceptions? This question has been central to the fairness literature since its inception, sparking a plethora of theories and a burgeoning volume of research. To date, the answer to this question has been predicated on the assumption that fairness perceptions are subjective (i.e., “in the eye of the beholder”). This assumption is shared with motivated cognition approaches, which highlight the subjective nature of perceptions and the importance of viewing individuals arriving at those perceptions as active and motivated processors of information. Further, the motivated cognition literature has other key insights that have been less explicitly paralleled in the fairness literature, including how different goals (e.g., accuracy, directional) can influence how individuals process information and arrive at their perceptions. In this integrative conceptual review, we demonstrate how interpreting extant theory and research related to the formation of fairness perceptions through the lens of motivated cognition can deepen our understanding of fairness, including how individuals’ goals and motivations can influence their subjective perceptions of fairness. We show how this approach can provide integration as well as generate new insights into fairness processes. We conclude by highlighting the implications that applying a motivated cognition perspective can have for the fairness literature and by providing a research agenda to guide the literature moving forward.

When Wanting To Be Fair Is Not Enough The Effects of Depletion and Self-Appraisal Gaps on Fair Behavior

Ensuring that managers engage in fair behaviors is critical for the effective functioning of organizations. Previous research has focused on increasing the enactment of interactional justice (i.e., justice as a dependent variable) by enhancing managers’ willingness to be fair. Drawing upon the limited strength model of self-regulation, we argue that the enactment of interactional justice may not depend solely on managers’ willingness or motivation but also on the extent to which managers have the self-regulatory resources required to engage in these behaviors. Using four experimental studies, our results indicate that the depletion of self-regulatory resources is negatively associated with the enactment of interactional justice. Furthermore, we argue that depletion can give rise to self-appraisal gaps (i.e., individuals’ ability to accurately appraise the fairness of their behavior is hampered), which can diminish the impetus to regulate fair behaviors (i.e., diminish interactional justice). Results provide support for self-appraisal gaps as an underlying explanation for why depletion can negatively affect the enactment of interactional justice. Moreover, the negative effects of depletion can be overcome by increasing managers’ awareness that they may be overestimating the fairness of their behavior. Theoretical and practical implications are discussed.

THE EFFECT OF POLICY ON FAIRNESS PERCEPTIONS.

The article discusses a study that aims to prove that organizational policies can create a context in which other forms of justice are evaluated by looking at how the fairness of organizational policies are related to factors such as turnover, citizenship behavior and job satisfaction, as well as how organizational policies can interact with other forms of justice to predict outcomes. The article concludes that the study results suggest that although policy fairness is related to both distributive and procedural justice, it predicts organizational outcomes above and beyond these other facets.

In the aftermath of unfair events : understanding the differential effects of anxiety and anger

After decades of domination by social exchange theory and its focus on a manager-centered perspective, fairness scholars have recently issued numerous calls to shift attention toward understanding employees’ subjective “lived-through” experiences and in situ responses to unfair events. Using appraisal theories, we argue that focusing on the employee’s perspective highlights the importance of emotions in fairness experiences. Further, this emphasis creates opportunities for novel insights regarding the emotions that are likely to be relevant, the constructive responses that can emerge from unfairness, and the interplay between unfair events and entity fairness judgments. Using a daily diary study with event sampling, we highlight the importance of anger and anxiety in understanding how individuals experience and react to unfair events. Results indicated that anger elicited counterproductive work behaviors, whereas anxiety initiated problem prevention behaviors (i.e., a subdimension of proactive work behavior). Further, by engaging in problem prevention behaviors, employees can positively influence their subsequent overall fairness judgments. Experiences of an unfair event can also be shaped by individuals’ preexisting overall fairness judgments, such that preexisting overall fairness judgments are negatively associated with anger but positively associated with anxiety. Implications for theory and practice are discussed, including the influential role of emotions for fairness experiences, how employees’ own behaviors can influence subsequent overall fairness judgments, the interplay between unfair events and entity judgments, and ensuring that fairness is effectively managed on a daily basis.