Lorelei Rutledge

Beyond Disciplines: Providing Outreach to Underserved Groups by Demographic

As more students, faculty, and staff from traditionally underrepresented groups enter universities and colleges, academic libraries must find ways to reach out to these groups in order to better meet their unique educational needs. In this article, librarians from two large public universities describe how they used data about their communities to determine which underserved groups might need additional outreach, and then marketed library tools and services to student veterans, students with disabilities, and lesbian, gay, bisexual, and transgender (LGBT) students.

Competency-Based Talent Management: Three Perspectives in an Academic Library

ABSTRACT This article describes how the University of Utahs J. Willard Marriott Library implemented a competency-based talent management system across the organization to address organizational, departmental, and individual needs. Success of the implementation was mixed. Designing human resources systems around core competencies made organizational values and goals concrete but proved unsustainable in the long-term. Using core competencies to shape departmental goals, coach staff and library faculty, and onboard new employees proved beneficial at the middle management level.