Lotte Bøgh Andersen

“Not Just for the Money?” How Financial Incentives Affect the Number of Publications at Danish Research Institutions

ABSTRACT Do public employees work “for the money?” Do financial incentives determine their work effort? The literature gives conflicting answers, but Frey (1997) offers a possible explanation: If financial incentives are perceived as supportive, they can “crowd in” intrinsic motivation and increase the work effort. But if financial incentives are perceived as controlling, the intrinsic motivation is “crowded out,” and the work effort decreases with increasing financial incentives to work. However, the empirical evidence concerning Freys proposition is limited, and our article aims to fill part of this gap. We investigate how the introduction of financial incentives to publish affects the number of publications at 162 Danish research institutions (17 government research institutions and subunits of 10 universities) when the perception of the incentives is taken into account. The results show that the more supportive employees consider the incentives to be, the more financial incentives motivate researchers to increase publication.

Does Ownership Matter? Public Service Motivation Among Physiotherapists in the Private and Public Sectors in Denmark:

Is public service motivation (PSM) higher in the public sector than in the private sector? Or does the level of PSM depend on the task rather than on the sector in which the employee works? It is often difficult to investigate sector differences, as private and public employees typically perform different tasks. Here, we investigate the differences in the PSM levels for a single occupational group performing the same tasks in the private and public sectors: Danish physiotherapists. The article also aims to investigate whether public and private sector employment is related to different types of PSM. The most important findings are that there is no difference in the general level of PSM between employees performing the same tasks in public and private organizations, but whereas private sector physiotherapists seem to be more narrowly oriented toward the user, public sector physiotherapists have a broader orientation toward the public interest.

Public Values and Public Service Motivation: Conceptual and Empirical Relationships

The literatures on public values (PV) and public service motivation (PSM) both address whether public service delivery is driven by something more than self-interest. They have developed separately, although they can benefit from insights developed by the other, and this article discusses conceptual and empirical relationships between them. Based on a survey of 501 public managers, we find that PSM and PV are associated empirically, but not in a manner allowing total integration. The conceptual discussion reveals how the two concepts cannot be totally separated, as values can be motivating and motivation is often oriented toward something desirable (e.g., values). This suggests that neither total separation nor integration is a fruitful strategy. Given that the concepts are related, the literatures may benefit from more awareness of the conceptual overlaps and differences.

Public Service Motivation, User Orientation, and Job Satisfaction: A Question of Employment Sector?

ABSTRACT Public service motivation (PSM) has been shown to be positively related to job satisfaction in the public sector, but there are two gaps in the literature. First, not only PSM but also pro-social motivation directed towards helping specific others (called user orientation) may affect job satisfaction. Second, the relationship between job satisfaction and these two types of pro-social motivation, PSM and user orientation, may also be found in the private sector. This study tests whether job satisfaction is associated with PSM and user orientation, and whether these associations differ between public and private employees. Using data from a survey of Danish employees (n = 2,811), we generally find positive relationships between the two types of pro-social motivation and job satisfaction, but the strength of the associations vary between occupations. The PSM–job satisfaction association does not differ significantly between the private and public sector, while the user orientation–job satisfaction association is strongest for private employees. This suggests that to understand the relationships between pro-social motivation, employment sector, and job satisfaction, future studies could fruitfully consider incorporating other types of pro-social motivation such as user orientation.

Public Value Dimensions: Developing and Testing a Multi-Dimensional Classification

Further integration of the public value literature with other strands of literature within Public Administration necessitates a more specific classification of public values. This article applies a typology linked to organizational design principles, because this is useful for empirical public administration studies. Based on an existing typology of modes of governance, we develop a classification and test it empirically, using survey data from a study of the values of 501 public managers. We distinguish among seven value dimensions (the public at large, rule abidance, balancing interests, budget keeping, efficient supply, professionalism, and user focus), and we find systematic differences between organizations at different levels and with different tasks, indicating that the classification is fruitful. Our goal is to enable more precise analyses of value conflicts and improve the integration between the public value literature and other parts of the Public Administration discipline.

Performance Management for Academic Researchers: How Publication Command Systems Affect Individual Behavior

Using performance management systems that motivate employees to high performance is central for many public leaders. Command systems, which are based on the threat of sanctions, are typically used in public organizations, but we have little knowledge about the effects of such systems. Principal agent theory expects that harder command systems improve performance, and motivation crowding theory agrees that this will be the case, if agents perceive the command system as supportive. However, motivation crowding theory expects that a command system perceived as controlling will be less effective and perhaps even harm the performance due to crowding out effects. The expectation is confirmed in this study, which builds on register and survey panel data from 101 researchers over 10 years (2000-2009) combined with 19 interviews. Although research institutions are not typical public organizations, the results imply that public leaders should take employee perceptions of command systems very seriously.

Attracting public service motivated employees: how to design compensation packages

Public sector managers want to attract employees with high public service motivation as they are expected to perform better. The public service motivation literature rarely gives practical advice on how this can be done. Recognizing that compensation packages act as a sorting device that can be used to attract specific types of workers, we combine empirical measures of public service motivation with a newly developed approach to employees’ monetary valuation of compensation packages. This tool can be used to improve recruitment and retention of employees with high public service motivation. We find that public service motivated employees have a lower preference for bonus payments and stronger preferences for health care packages, but the associations depend on the specific context in which the employees work. This implies that the employees’ perceptions of the compatibility between the compensation package elements and societal interest should be taken into account, when the employees are motivated by doing good for society. Points for practitioners The findings of the article have implications for public managers who want to improve performance in their organizations by attracting employees with a high level of public service motivation. Our results indicate that bonuses should then be avoided, especially in administrative positions and when an emotion-based orientation towards doing good for others and society is important. Health care packages are generally a good idea, when it is important to attract employees who want to do good for the specific users of the service. Private health packages should, however, be avoided in public health care organizations.

Conceptualizing and Measuring Transformational and Transactional Leadership

Existing conceptualizations and measures of transformational and transactional leadership have unclear theoretical bases, confound leadership and its effects, and are not necessarily suitable for public organizations. Overcoming these problems is necessary to test how leadership affects performance. Many public administration scholars apply the concepts, emphasizing the need to ensure that the concepts are applicable in both public and private organizations. The article reconceptualizes transformational and transactional leadership and develops and tests revised measures that can be employed on employees and leaders, are robust in terms of repeated use by the same respondents, and are applicable to public and private organizations alike.

Managing Employee Motivation: Exploring the Connections Between Managers’ Enforcement Actions, Employee Perceptions, and Employee Intrinsic Motivation

ABSTRACT A number of studies show that the use of external interventions such as command systems and economic incentives can decrease employee intrinsic motivation. Our knowledge of why the size of “the hidden cost of rewards” differs among organizations is, however, still sparse. In this article, we analyze whether local managers—the primary enforcers of external interventions—affect how employees perceive a command system and thereby affect employee intrinsic motivation. Using a multilevel dataset of 1,190 teachers and 32 school principals, we test whether principals’ use of “hard,” “mixed,” or “soft” actions to enforce a command system (obligatory teacher-produced student plans) is associated with teacher intrinsic motivation. Results show that teachers experiencing “hard” enforcement actions have lower intrinsic motivation than teachers experiencing “soft” enforcement actions. As expected by motivation crowding theory, part of this association is mediated by teachers’ student plan requirement perception. These findings support the motivation crowding argument that employee intrinsic motivation depend on the employees’ need for self-determination.

Only When the Societal Impact Potential Is High? A Panel Study of the Relationship Between Public Service Motivation and Perceived Performance

Many studies find positive associations between public service motivation (PSM) and performance, but much of this literature is based on cross-sectional data prone to endogeneity and common method bias. Moreover, we know little about potential moderators. In this study, we test the moderating role of societal impact potential (SIP)—the degree to which the job is perceived to provide opportunities to contribute to society. We use cross-sectional data from 13,967 employees in 2010 and 2012 aggregated to construct longitudinal data for 42 organizations. As expected, the association between PSM and individual perceived performance is positive when SIP is high. However, when SIP is low, PSM is only weakly or not at all related to performance. This is an important insight for organizations that try to enhance performance through PSM. Our findings suggest that this can only be done when the employees think that their jobs allow them to contribute to society.