Lynn Vos

Contemporary strategic marketing

Combining text, case studies and readings, this textbook places an emphasis on practicality. The second edition includes a new chapter on international marketing strategy, plus enhanced coverage of key account management, new coverage of customer value analysis, and a new chapter on marketing strategy for services.

Effects of Participation in a Simulation Game on Marketing Students’ Numeracy and Financial Skills

The need to endow marketing graduates with skills relevant to employability grows ever more important. Marketing math and elementary financial understanding are essential employability skills, particularly given the contemporary emphasis on marketing metrics, but the evidence is that marketing graduates are often relatively weak in such skills. This article suggests that one educational strategy to improve numeracy and financial skills may be through the use of a marketing simulation game. Through the simulation game, students are exposed to marketing calculations and financial data in an engaging context that simulates the real world. It is hypothesized that marketing students’ numeracy and financial skills, and their self-efficacy with respect to marketing calculations, will improve following participation in a simulation game where numerical and financial analysis are necessary activities. Using a quasi-experimental research design, it is found that there are substantial and significant improvements in numerical and financial performance after participating in a simulation game, but that there is no improvement (and possibly a small decline) in self-efficacy related to these tasks. Marketing educators are advised that a marketing simulation game is a viable option to consider when seeking to improve students’ numeracy and financial skills.

Complementary and alternative medicine: shaping a marketing research agenda

Purpose – The paper has twin aims, one practical and one theoretical. From a practical point of view, the aim is to begin to identify appropriate marketing strategies and tactics for complementary and alternative therapists. From a theoretical point of view, the aim is to shape a research agenda for the exploration of marketing frameworks – such as service quality, consumer behaviour and relationship marketing – in the new and rather unusual context of complementary and alternative medicine (CAM).Design/methodology/approach – The paper reviews the literature on CAM from a UK and a US perspective and provides the findings from a small online survey of users of CAM.Findings – Initial research suggests that factors ancillary to the main therapeutic purpose of the medical treatment, particularly the level of personal care felt by the client, can have a substantial effect on client satisfaction. It is suggested that this is a sector in which marketing through relationships, networks and alliances is practised ...

Improving International Marketing Programs to Reflect Global Complexity and Risk: Curriculum Drivers and Constraints.

This article looks at the curriculum redesign of a masters-level program in international marketing from a UK perspective. In order to ensure that the program would be more fit-for-purpose for future managers working under conditions of complexity, uncertainty, and within regimes often very different from the home market, the team began the curriculum redesign process with the view that international programs need to have a more broad and cross-disciplinary curriculum. Both drivers and constraints for the curriculum redesign are considered as well as the rationale for including a 30-week module on political and economic risk in the program.

What is Strategic Marketing

The purpose of this course is to provide you with a sound understanding of the fundamental tools and concepts of marketing strategy. The pedagogical approach consists of exposing you to basic marketing strategy concepts, elaborate on their definitions and meanings, and provide appropriate discussions to permit you to apply and further develop these concepts. As such, the course will cover the concepts as presented in the book, and will be complemented with class discussions on that material and a research project.