M. Audrey Korsgaard

Procedural Justice in Performance Evaluation: The Role of Instrumental and Non-Instrumental Voice in Performance Appraisal Discussions

This study examined the role of subordinate voice in creating positive attitudes in the performance appraisal context. Two aspects of voice, instrumental and non-instrumental, were assessed. Both aspects of voice were related to satisfaction with the appraisal, while only non-instrumental voice had an impact on attitudes toward the manager. Implications for procedural justice and performance appraisal are discussed.

The Antecedents and Consequences of Group Potency: A Longitudinal Investigation of Newly Formed Work Groups

We examined the effect of work group processes (charismatic leadership and communication-cooperation) on the evolution of group potency among newly formed work groups. Results showed that these pro...

A Closer Look at Trust Between Managers and Subordinates: Understanding the Effects of Both Trusting and Being Trusted on Subordinate Outcomes

Despite previous calls to examine trust from the perspectives of both the manager and subordinate, most studies have exclusively focused on trust in the manager. The authors propose that trust in the subordinate has unique consequences beyond trust in the manager. Furthermore, they propose joint effects of trust such that subordinate behavior and intentions are most favorable when there is high mutual trust. Findings reveal unique relationships of trust in manager and trust in subordinate on performance, organizational citizenship behavior (OCB), and intentions to quit. Furthermore, the interaction of trust in manager and trust in subordinate predicts individual-directed OCB in the hypothesized direction.

A Multilevel View of Intragroup Conflict

In the years since the last major review of conflict, the primary thrust in the research on conflict in organizations has shifted the emphasis away from dyadic conflict and toward the study of intragroup conflict. Influenced by Jehns work, this body of research has largely focused on distinguishing between conflict types; most notably task versus relationship conflict. However, this research has focused on within-level relationships, thus neglecting the multilevel nature of intragroup conflict and its emergence processes. After reviewing the antecedents of conflict across levels, the authors examine the constructs and processes common to the intraindividual, dyadic, and group levels as well as those that are unique to each level and the cross-level influences of those constructs. The authors conclude by proposing a multilevel model of group conflict that integrates the individual, dyadic, and intragroup levels of analysis.

What motivates fairness? The role of subordinate assertive behavior on manager's interactional fairness.

This study investigated the proposition that a subordinates communication style can affect a managers fairness behavior during decision making and, consequently, can affect the subordinates attitudes toward the decision, manager, and organization. Two studies were conducted to test these propositions in the context of performance appraisal decisions. First, a laboratory study demonstrated that appraisers engage in more interactionally fair behavior when interacting with an assertive appraisee than with an unassertive appraisee. Second, a quasiexperimental field design showed that training employees on assertiveness, when coupled with self-appraisal, is associated with positive attitudes toward the appraisal and trust in the manager. Implications for understanding the causes of fair behavior and improving the fairness of decisions are discussed.

Beaten Before Begun: The Role of Procedural Justice in Planning Change

This investigation examines the potential adverse effects of planning strategic change on the employment relationship. We proposed that planning change can alter the psychological contract such that employees believe that organization obligations to the employee will diminish. We also argue that planning change may adversely affect employees’ perceived obligations to the organization, their trust in management, and their intention to remain with the organization but that such effects depend upon whether employees perceive the planning process to be procedurally just. We tested these hypotheses in a longitudinal study of a utility company undergoing reengineering planning. The findings supported the proposition that reactions to planning change depend upon perceptions of procedural justice in that employee obligations and intention to remain were only adversely affected by planning when employees perceived the process as unjust. Surprisingly, planning change did not significantly affect trust for employees...

It Isn’t Always Mutual A Critical Review of Dyadic Trust

Scholars have called for examinations of trust at the dyadic level, but only recently have we begun to see trust examined as a dyadic phenomenon from multiple perspectives. This review examines three approaches to understanding dyadic trust: reciprocal trust, wherein one party’s trust influences the other party’s trust; mutual trust, wherein both parties share a given level of trust that has important consequences for the dyad; and asymmetric trust, wherein each party has a different level of trust, and this disparity has consequences for the dyad. We provide a critical analysis of the empirical research addressing these three approaches and suggest future research directions to provide a more comprehensive view of dyadic trust.

THE SELF-DETERMINATION MOTIVE AND ENTREPRENEURS’ CHOICE OF FINANCING

Take the image of the entrepreneur as a driven accepter of risk, an individual (or set of individuals) hungry to amass a fortune as quickly as possible. This image is consistent with the traditional finance theory view of entrepreneurial startups, one that assumes that profit maximization is the firm’s sole motivation (Chaganti, DeCarolis & Deeds, 1995). Myers’s (1994) cost explanation of the pecking order hypothesis (i.e. entrepreneurs prefer internally generated funds first, debt next, and external equity last) incorporates this economically rational view of entrepreneurs’ financing preferences. According to this view, information asymmetry and uncertainty make the availability of external financing very limited and the cost of it prohibitively high. To compensate, entrepreneurs must give up greater and greater control in order to “buy” funds needed to achieve the desired growth and profitability. Indeed, Brophy and Shulman (1992, p. 65) state, “Those entrepreneurs willing to relinquish absolute independence in order to maximize expected shareholder wealth through corporate growth are deemed rational investors in the finance literature.” Undoubtedly, cost and availability explanations of financing choices are valid for many new and small businesses. However, many entrepreneurship researchers have long been dissatisfied with the incompleteness of this perspective.

The dynamics of shared leadership: : Building trust and enhancing performance

In this study, we examined how the dynamics of shared leadership are related to group performance. We propose that, over time, the expansion of shared leadership within groups is related to growth in group trust. In turn, growth in group trust is related to performance improvement. Longitudinal data from 142 groups engaged in a strategic simulation game over a 4-month period provide support for positive changes in trust mediating the relationship between positive changes in shared leadership and positive changes in performance. Our findings contribute to the literature on shared leadership and group dynamics by demonstrating how the growth in shared leadership contributes to the emergence of trust and a positive performance trend over time.

The Role of Other Orientation in Reactions to Job Characteristics

Attitudes are shaped through a rational process of integrating one’s beliefs and valences and an automatic process involving heuristics. This investigation extends research on the theory of other orientation by examining the role of other orientation in the first of these two processes. In two survey samples and a follow-up laboratory experiment, the relationship between beliefs about enriched job attributes and job satisfaction was weaker among persons higher in other orientation. These findings specify a different role for individual differences in job attitude formation that has implications for influencing job attitudes among persons from different professions, organizations, and cultures.