Mahadi Bahari

Business-to-customer (B2C) Electronic Commerce: An implementation process view

In spite of the many studies conducted on B2C e-commerce implementation, prior studies have presumed B2C e-commerce implementation to be a “plug and play” exercise rather than process based. Consequently, many of these initiatives have failed to deliver the benefits expected for e-commerce companies. Therefore, it is now important to revisit the literature in order to understand the process of implementation by exploring the relevant factors for each phase of B2C e-commerce implementation. To locate papers that represent the topic adequately, full-text papers in ABI/INFORM, Elsevier, Emerald and ScieneDirect search archives published between 2006 and 2015 were selected. The keywords employed in the academic search were limited in extent to the title and body text search by selecting keywords, namely, 1) e-commerce implementation and 2) B2C e-commerce implementation. Based on a content analysis of the reviewed literature, this paper has identified 19 (nineteen) factors that contribute to the implementation process of B2C e-commerce systems. All these factors were then mapped into the implementation process which corresponding phases in Kotters model that were guided by academic literature and organizational success stories (i.e., four case studies that were most relevant to the research context were reviewed). A conceptual framework is then proposed, which contributes to the theoretical understanding of B2C e-commerce implementation process studies.

Comparative Study of Segmentation and Feature Extraction Method on Finger Movement

Myoelectric control prostheses fingers are a popular developing clinical option that offers an amputee person to control their artificial fingers by recognizing the contacting muscle residual informs of electromyography (EMG) signal. Lower performance of recognition system always has been the main problem in producing the efficient prostheses finger. This is due to the inefficiency of segmentation and feature extraction in EMG recognition system. This paper aims to compare the most used overlapping segmentation scheme and time domain feature extraction method in recognition system respectively. A literature review found that a combination of Hudgins and Root Mean Square (RMS) methods is a possible way of improving feature extraction. To proof this hypothesis, an experiment was conducted by using a dataset of ten finger movements that has been pre-processed. The performance measurement considered in this study is the classification accuracy. Based on the classification accuracy results for the three common overlapping segmentation schemes, the smaller the window size with larger increment windows produce better accuracy but it will degrade the computational time. For feature extraction, the proposed Hudgins with RMS feature showed an improvement of average accuracy for ten finger movements by 0.74 and 3 per cent compared to Hudgins and RMS alone. Future study should incorporate more advance classification accuracy to improve the study.

Exploring Barriers that Affect Telerehabilitation Readiness: A Case Study of Rehabilitation Centre in Malaysia

TeleRehab enables the rehabilitation services to be delivered in distance by providing information exchange between patient with disabilities and the clinical professionals. The readiness step in any adoption of healthcare services should always be one of the requirements for a successful implementation of an innovation. However, little scholarly has been undertaken to study its influence on TeleRehab and the various barrier factors that influence its adoption. This research explores the barrier factors that influence the readiness of healthcare institution to adopt TeleRehab. This paper presents a semi-structured interview involving 23 clinical professionals of a case study on the issues of TeleRehab readiness in one rehabilitation centre in Malaysia. By applying thematic analysis, the study uncovers seven barriers that affect the TeleRehab readiness. This includes barriers of no urgency to change, less awareness, less involvement in planning, not enough exposure on e-Healthcare knowledge, resistance to change, low usage of hardware and software, and less connectivity. The study contributes to both TeleRehab management and technology readiness research in hospitals.

Social Network Sites (SNS) Utilization in Learning Landscape – Systematic Literature Review

Social network sites (SNS) have been widely used around the world to facilitate communication and engagement in the education landscape. The availability of various SNS types and their different functions have provided instructors and students with options in adding value to their learning process. However, there still lack of guidance on how to choose and strategize SNS utilization in learning. This paper explores SNS utilization by instructors and students in supporting the learning environment. The resources of the data are taken from four digital databases and analyzed using thematic analysis. The findings show the current types of SNS most used for learning purposes are Facebook, Twitter, YouTube and WhatsApp. The main uses of these SNS are identified as being for communication, collaboration, sharing information, enhancing learning and social connection.

Organization's perspective of managing B2C e-Commerce implementation: Lessons from fashion and apparel business in Malaysia

This paper proposes an organizations perspective of the business-to-customer (B2C) e-Commerce system implementation framework in Malaysian fashion and apparel business. The framework was developed based upon two in-depth case studies which were conducted in two fashion and apparel business in Malaysia. From the cross-cases, ten implementation factors (with its characteristics) that pertinent to the stages of Kotters model have emerged. This includes factors of financial structure, e-Commerce compatibility, marketing strategy, customer analysis, e-Commerce relative advantages, rewards, e-Commerce maintenance, employee training, and e-Commerce re-engineering. Additionally, three implementation actors - e-Commerce champion, system moderator and vendor, involved in the respective stages of the implementation process. Finding of this study suggests that all the ten factors and the three implementation actors are the ingredients that organizations should not be overlooked when B2C e-Commerce implementation initiative is considered.

Defining e-Government integration and its objective: A systematic literature review

The ultimate goal of e-Government is to provide services seamlessly to stakeholders. To achieve this goal, efforts have been made to ensure e-Government integration. Unfortunately, the literature is full of misunderstandings about the concept of e-Government integration. The misunderstanding can be cleared through synthesizing the literature on definitions and objectives of e-Government integration. Therefore, this paper aims at proposing a comprehensive and inclusive definition of e-Government integration and specifying the objectives of implementing such projects. Through the use of three-stage method in reviewing the e-Government integration studies (i.e., gather, analyze and synthesize), the authors believe that the clarity of the e-Government integration definition and its objectives will support the practitioners and the researchers to comprehend the e-Government integration and what is expected from it. As a result, this paper concludes with a proposed definition of e-Government integration with some recommendations for future research.