Mansor Mohd Noor

Ethnic groupism: Understanding ethnicisation of work in Malaysia

This paper examines the degree to which work is becoming de-ethnicised in the Malaysian tourism industry sector. This so-called de-ethnicisation of work is formulated in the Malaysian Government’s 10th Malaysia Plan (2011–2015) as an indicator of Malaysian society’s entry into modernity, the overall yardstick being Malaysia’s progression to a high-income nation by 2020. Empirical research was conducted among employees of 10 ‘Western’ luxury five-star hotels in the greater Kuala Lumpur. The degree of association of occupation with ethnicity was tested through a quantitative survey of 786 respondents from a representative sample of the parent population in 2010. Contrary to the Government’s de-ethnicisation agenda, findings show a continuing strong correlation between ethnicity and occupation, reinforced by qualitative research conducted between 2010 and 2011, which reveals specific ethno-marketing practices and an ‘ethnic groupism’ phenomenon as plausible explanations, among other causal factors.