Marianne Ekman

Constructing interorganizational collaboration The action researcher as boundary subject

This article aims to explore critically the role of an action research team in the social construction of interorganizational collaboration aimed at transgressing organizational and professional boundaries. We argue that the new relationships, actor conceptions and in some cases forms of work organization arising from the change process have been socially constructed through the discursive interventions of the researchers. This has largely occurred through informal interaction with and between the actors engaged in the development process. The action researcher, rather than being a neutral discursive gatekeeper in collaborative development projects, is an active constructor of the discourse shaping the collaboration. A case is presented showing how the researcher role is thus better seen as being an active boundary subject mediating across various professional and organizational perspectives rather than a passive boundary object. Accordingly, by focusing on the discursive role of active researchers as boundary subjects, we can reflect more critically on the roles we adopt in our intervention endeavours and their inevitably political nature.

Developmental Magic? Two Takes on a Dialogue Conference

This paper draws on the metaphor of ‘magic’ to explore the role of dialogue conferences and subsequent activities as a tool for organizational development and change. It is argued that the magic metaphor is a useful means for critically assessing the role of dialogue conferences in developmental processes, as magic is essentially double-edged in nature. On the one hand, magic is an activity wherein the seemingly impossible is made to happen; on the other it is an activity of simple illusion whereby appearance is at odds with reality. In the empirical setting of a change project in a regional health authority in Sweden, the action research ambitions of development, participation and dialogue in the change effort are critically assessed. Against a backdrop of change fatigue and scepticism towards change, the unfolding of developmental processes set in train by an initial dialogue conference are assessed as a dynamic process of magic.

Ergonomics action research I: shifting from hypothesis testing to experiential learning

This paper presents the case for the need for ‘Action Research’ (AR) approaches to gain understanding of how ergonomics considerations can best be integrated into the design of new work systems. The AR researchers work collaboratively with other stakeholders to solve a real-world problem: gaining insight into the problem and factors influencing solution building from an embedded position in the development process. This experience is interpreted in terms of available theory and can support further theory development. This non-experimental approach can help provide practical new approaches for integrating ergonomics considerations into real work system design processes. The AR approach suffers from a lack of acceptance by conventionally trained scientists. This paper aims to help overcome this weakness by developing the underlying theory and rationale for using AR approaches in ergonomics research. We propose further development of hybrid approaches which incorporate other evaluation techniques to extend the knowledge gains from AR projects. Practitioner Summary: Researchers should engage directly with organisations in ergonomics projects so that they can better understand the challenges and needs of practitioners who are trying to apply available scientific knowledge in their own unique context. Such ‘Action Research’ could help develop theory and approaches useful to improve mobilisation and application of ergonomics knowledge in organisations.

The complexity of becoming: collaborative planning and cultural heritage

Purpose – The purpose of this paper is to examine a pilot in a national R&D programme in Norway (2007-2010) to join the ongoing discussion on the different meanings and uses of planning tools and approaches in cultural heritage across various disciplines. The study aimed to reveal how patterns of collaborative planning processes unfold in a complex cultural heritage setting, the key challenges, dilemmas and tensions in the different phases of the process and implications for future research and policy. Design/methodology/approach – Longitudinal explorative dialogic action research was undertaken to investigate and capture the evolution of knowledge-creating processes. The qualitative data collection methods included 25 semi-structured interviews, focus group interviews, participatory observation and text and document analysis. Findings – Experiential R&D activities can bridge and transcend the context-specific tensions that separate the involved actors and their activities. Furthermore, a pro-active cultu...

Leadership cultures and discursive hybridisation: On the cultural production of leadership in higher education reforms

Purpose – The purpose of this paper is to explore the concept of leadership culture and analyse how leadership cultures are produced in higher education reforms, in a hybridised discursive context of traditional academic values and emerging managerialism and leaderism. Design/methodology/approach – Building on a perspective on leadership as a cultural phenomenon emerging in processes in which societal, sectorial and professional discursive resources are invoked, this study adds to earlier studies on how notions of leadership are involved in the transformation of higher education organisations. To this end, the method combines a traditional qualitative study of change initiatives over a long period of time with participative observation. Focusing on two vignettes, the analysis centres on how several discursive resources are drawn upon in daily interaction. Findings – The emergence of hybrid leadership cultures in which several discursive resources are drawn upon in daily interaction is illustrated. This pa...

Project leadership in regional development coalitions : Horizontal and vertical challenges of trustkeeping

Endogenous growth policy and partnership collaboration have become increasingly prevalent in the search for value creation and innovation in regional development. Little attention is, however, paid to the dynamic role of project leadership in promoting such broad partnership-based collaboration. Drawing on experiences and data from a partnership-based Regional Development Coalition in Norway (2007–2010), this inquiry seeks to fill this gap. It explores, from a project leadership viewpoint, key challenges in orchestrating and facilitating bottom-up learning processes along the horizontal dimension, and the upholding of national mandates and political visions along the vertical dimension. Based on the empirical findings, a model is developed which sheds light on the complex role of project leadership in partnership-based collaborations.

Incremental Innovations in Organizational Performance in Health Care

In this chapter we present a case of how the concept of patient-centred care moved from a concept generally defined in national policy documents to a concept as a point of orientation, and how it became a conceptual innovation in practice. The emphasis was on integrated forms of organization such as team work, networking and development coalition. Local-regional knowledge resources emerged as critically significant because this is knowledge linked to practice, which could, therefore, operate ‘on line’ and do things from inside the process rather than from afar. The case is built on the idea that the learning necessary to provide the concept with a specific content emerges only through launching efforts to make the concept real in specific situations. It demonstrates that these efforts do not take the form of simple ‘application’. Rather, they demand rethinking about what is already known, a process that leads to renewed understanding of the concept. The concept of patient-centred care was used to enable broad-based involvement, mobilization and learning as the basis for innovation.

‘"A child, a tree" : Challenges in building collaborative relations in a community research project in a Kenyan context

This paper highlights the potential for basing participatory action research on priorities identified by communities. The case builds on a research project by the Social Science Medicine Africa Network (Soma-net) focusing on AIDS prevention among school youth in Kajiado in Kenya during 2003–2006. It became clear from that study just how complex it is to promote open communication on issues of sexuality considered critical for sexual health promotion. Towards the end of that study a spin-off in the form of a concept “a child, a tree” or tree planting evolved and the research thereafter continued as a partnership between the school community and the researchers. The focus then was on understanding how health promotion could be integrated into other aspects of community life. The concept and tree planting when implemented created a sense of ownership among the pupils largely because they were placed at the centre of the development activities. The story illuminates the nature of change developing in the course of the project, but also the challenges and complexity of creating and maintaining collaborative relations in the face of cultural and gender power dynamics and interventions imposed from outside the community.