Mario Peralta

Metrics for evaluation of workflow models: An experiment for validation

Due to the dynamism of business, it is very important to support continuous improvement and automation of business processes. The Workflow Management Systems WMS is one of the most significant technologies for such automation. Likewise, the quality of business process models is essential to facilitate understandability and adaptability of models to the constant changes experienced by the processes they represent. Therefore, it is fundamental to have tools to choose from several modeling alternatives, the most appropriate to the business needs. It is also essential to have tools to measure the quality of these models. Therefore, we propose a set of metrics for measuring the quality of workflow models based on their adaptability and understandability. In addition, we introduce the results of the first practical validation of the metrics through a comparative experiment of two Workflow modeling languages: YAWL Vs UML Activity Diagrams 2.0.

Integrating balanced scorecard domain formalization with underlying project plan formalization

Summary form only given. The balanced scorecard is a management system that enables organizations to clarify their vision and strategy and translate them into action. It provides feedback about both the internal business processes and external outcomes in order to continuously improve strategic performance and results. In the organizations, there exists the problem that the strategies, - that are the only sustainable forms that the organizations have to create value - are changing, but the tools to measure them are not. We believe that if the organizations have tools that support - or help - to maintain a permanent and actualized snapshot of the reality, then the managers have the possibility to make decisions with greater speed and accuracy, as well as to observe with more anticipation the deviations of the desirable goals from reality. We present a proposal to construct formally tools for supporting balanced scorecard in the organizational environment. In order to construct high quality software, it is important to formally define domain and requirement specifications. To do this we use RAISE Specification Language (RSL) since it is well suited to formal specifications of real developments in the software industries. RSL is a formal language, but it also allows rigorous - not strictly formal - style of specifications, where only the critical properties of the system are proved. These tools permit to organizations describe and measure things to manage assets based on knowledge and strategies for value creation.

A strategy based on LSP for the evaluation of specific languages for business processes modeling

The business process modeling presents a global vision of an organization. This characteristic allows for a better understanding of: the dynamics of the company, and the relationships that are given inside it and with its environment. Therefore, it is the best technique to align the development with the organizations goals. In this context, the role of modeling languages in the Business Processes specification is fundamental. Choosing the most appropriate language for specifying the company processes is an important and critical decision. This is because the models help to improve its performance and evolution avoiding many risk factors. In this paper, an evaluation strategy of business process modeling languages based in LSP is proposed. The main goal is to provide companies with a framework for the selection of the best business process modeling languages.

Optimization of the Business Process metrics definition according to the BPDM standard and its formal definition in OCL

Business Process Management combines a vision focused on processes and a functionalities integration view to enhance an organizations effectiveness. It provides ways to implement the processes and provides functionalities to control and modify their workflows. A very useful tool to achieve this control is a set of process models, as they supply a description of the process structure and complexity. Considering the importance of Business Processes models, the use of metrics may be the key to obtain high quality models that are useful as support to improve the processes maintenance, updating and adaptation. Based on metamodels of the BPDM standard, a proposal of metrics for Business Processes models is submitted; these metrics are specified in OCL and their application results are outlined in a study case.

Las Redes Sociales y la Nube: un nuevo Paradigma para los Procesos de Negocio

espanolDesde la perspectiva de la complejidad de los procesos de negocio, una de las tecnologias mas significativas para soportar su automatizacion son los Sistemas de Gestion Workflow. Para favorecer y flexibilizar dichos sistemas, es fundamental tener herramientas para medir su calidad. Debido a la globalizacion de la informacion y la comunicacion, las empresas estan migrando a la administracion de sus procesos en la nube y a la utilizacion de las nuevas tecnologias. Las redes sociales permiten a las empresas tener una mejor disponibilidad de informacion. Esto presupone un nuevo paradigma de negocio. Se propone la aplicacion de un framework para la evaluacion y medicion de procesos workflow en la evaluacion de procesos workflow en la nube. En este contexto, se analiza el efecto de la utilizacion de las redes sociales en los procesos de Marketing y Comunicacion de las organizaciones. EnglishFrom business processes complexity perspective, one of the technologies that most significantly support its automation is Workflow Management Systems. Having a tool to measure the quality of these systems is essential. Due to the globalization of information and communication, companies are looking towards the management of processes on the cloud and the use of new technologies. The social networks allow the companies to have a better availability of information. This presupposes a new business paradigm. This paper proposes the application of a framework for evaluation and measurement of workflow processes to evaluate workflow processes in the cloud. In this context, the effect of the use of social networks in the process of marketing and communications organizations is analyzed.

Metrics and performance indicators to evaluate workflow processes on the cloud

Organizations tend to virtualize their business on the cloud due to information globalization. From business process complexity perspective, one of the technologies which most significantly support this automation is Workflow Management Systems. They support definition, synchronization and execution of business process activities. Having a tool to measure the quality of these systems on the cloud is essential. Thus, we propose a framework for evaluating and measuring this workflow process which helps to improve and maintain the models and processes they represent. Within this framework, a set of metric is applied to individually measure each relevant aspect of the models. The structural complexity of the global process and the models they represent is also measured. Each execution of a business process has a subjacent workflow which increments the work on the cloud thus, we applied our framework to evaluate workflow process on the cloud.

MEBPCM: A Method for Evaluating Business Process Conceptual Models. A Study Case

Business Process Modeling presents an enterprise global vision. This vision allows better understanding of both: the enterprise dynamics and its internal and external relations. The business modeling is the main technique for aligning the development with the enterprise goals. The Models have a fundamental role in the Business Process specification. For this reason, it is very important to use high quality models in order to improve the performance and evolution of the enterprises. In this paper a Method for Evaluating Business Process Conceptual Models is proposed. This method is aimed at helping the enterprises understand and adapt their business process.