Mark J. Williams

Method for returning inbound calls

Automatic call director first in first out accessory

Expected wait time augmentation system and method

Mobile communication device for establishing automated call back

Accessory queue management system and method for interacting with a queuing system

System and method for managing, directing, and queuing communication events

Resource based queue management system and method

Automated system and method for distinguishing audio signals received in response to placing and outbound call

Communication device for establishing automated call back using queues

System and method for client interaction application integration