Martina Freiberg

Knowledge visualization for evaluation tasks

Although various methods for the evaluation of intelligent systems have been proposed in the past, almost no techniques are present that support the manual inspection of knowledge bases by the domain specialist. Manual knowledge base inspection is an important and frequently applied method in knowledge engineering. Since it can hardly be performed in an automated manner, it is a time-consuming and costly task. In this paper, we discuss a collection of appropriate visualization techniques that help developers to interactively browse and analyze the knowledge base in order to find deficiencies and semantic errors in their implementation. We describe standard visualization methods adapted to specifically support the analysis of the static knowledge base structure, but also of the usage of knowledge base objects such as questions or solutions. Additionally, we introduce a novel visualization technique that supports the validation of the derivation and interview behavior of a knowledge system in a semi-automatic manner. The application of the presented methods was motivated by the daily practice of knowledge base development.

Extensible Prototyping for pragmatic engineering of knowledge-based systems

Knowledge-based systems (KBSs) have been built and practically applied in various contexts for decades. Yet, they still challenge developers by their complexity: Apart from a sound knowledge base they likewise require comprehensive user interface (UI) and interaction design for supporting the task at hand optimally. However, current KBS-Engineering methodologies still mostly focus on knowledge base development, regarding UI/interaction design a more incidental, low priority task. Thus, the UI often is developed in a rather ad hoc manner, thereby neglecting the potential of experimental design and creating reusable solutions. The integration of (rapid) evolutionary prototyping activities with KBS Engineering offers the chance for incorporating UI/interaction design more prominently into the process while at the same time leveraging the overall development task; specifically, we propose Extensible Prototyping as a tailored prototyping approach and we suggest its integration with the Agile Process Model for knowledge-based systems in this paper. For practical support, we further introduce the customized prototyping and knowledge systems engineering tool ProKEt, and we report on practical experiences with applying both the approach and the tool.

Spreadsheet-Based Knowledge Acquisition for Facilitating Active Domain Expert Participation

(Poster) We propose a spreadsheet-based knowledge acquisition (KA) approach for lowering the familiarization hurdle and thus increasing the ease of use and user experience for domain experts. Thus, by enabling experts to (mostly) autonomously participate in KA, the approach adds to the overall diversity of today’s KA tool landscape.