Mary Lynn Damhorst

Toward a Model of the In-Store Purchase Decision Process: Consumer Use of Criteria for Evaluating Women's Apparel

To identify criteria considered by consumers while making garment purchase decisions, free response interviews of 80 female customers were conducted at point of purchase in two specialty apparel stores. Subjects described the criteria they used to evaluate a garment they had tried on. The most important criteria for apparel assessment were related to aesthetics. Comparison of responses of customers who purchased and customers who did not purchase their garments revealed that different criteria had primary effects in two stages of the purchase process. During the Interest phase, color/pattern, styling, and fabric were most critical in influencing selection of garments from the display racks. Fit, styling, and appearance on the body were more important in determining rejection or adoption of the garments during the Trial phase in the dressing rooms. The research begins to fulfill a need for store intercept data collection, study of free responses minimally shaped by the researcher, and development of theoretical models of the apparel purchase process.

In Search of a Common Thread: Classification of Information Communicated Through Dress

In previous research of person perception and dress a wide array of measurement items often have been incorporated with little consideration of relationships among findings. The objective of the present qualitative meta-analysis was to find consistent themes among findings ofprevious research. The sources of data were 109 impression formation studies reported between 1943 and 1986; 869 significant findings in the studies related to dress and comprised the data. Four superordinate categories—Evaluation, Potency, Dynamism, and Quality of Thought-were tailor made to fit recurrent themes in the data and incorporated 93% of the previous findings. The parsimonious dimensions emerging from the content analysis could facilitate development of future research instruments and serve as a framework for interpretation offindings. In addition, research designs were examined for trends in inclusion of perceiver variables, context of stimulus persons, measurement approaches, and efforts at programmatic inquiry.

Apparel involvement and advertisement processing

This study examines how consumer involvement with apparel influences perceptions of an apparel product (T‐shirt) presented in a print advertisement. Consumer involvement with apparel was examined in relation to three advertisement response concepts: attitude toward the advertisement, product attribute beliefs, and product attitude. Also as part of the study, three dimensions of apparel involvement were tested (fashion, comfort, and individuality). Finally, an advertising processing model that integrates apparel involvement with the three advertisement response concepts was tested. A convenience sample of students attending a midwestern university in the USA participated in data collection. Respondents were presented with a full‐page advertisement for a fictitious brand of apparel and answered items on the questionnaire. Findings confirmed that dimensions of apparel involvement shaped consumer attitudes. A combination of apparel involvement dimensions (fashion, individuality, and comfort) influenced consumer beliefs about product attributes in the advertisement. In terms of gender differences, the comfort variable showed to be a stronger component of apparel involvement for men and women tended to be more involved in fashion. Findings also supported relationships among advertisement response variables previously tested by scholars. Product attribute beliefs and ad attitude were significant in product attitude formation.

The Relationship of Body-Related Self-Discrepancy to Body Dissatisfaction, Apparel Involvement, Concerns With Fit and Size of Garments, and Purchase Intentions in Online Apparel Shopping

The purposes of this study was to examine the relationships among body-related self-discrepancy, body dissatisfaction, apparel involvement, concerns with fit and size of garments, and purchase intentions based on self-discrepancy theory. A random sample of college female students (n = 348) was drawn from a Midwestern university. The data was collected using a web-based survey. A hypothesized model was tested using the SEM technique. The results indicated that consumers’ perceived body-related self-discrepancy from online models had a direct relationship with body dissatisfaction. Consumers with higher enduring apparel involvement tended to feel a higher degree of body dissatisfaction. Body dissatisfaction was positively related to five concerns with fit and size of garment dimensions. Enduring apparel involvement was negatively related to concerns with overall appearance and concerns with imagining fit/size in online shopping. Finally, two of the concerns with fit and size of garment dimensions (concerns with overall appearance and concerns with imagining fit/size in online shopping) were negatively related to purchase intentions.

Apparel Retail Product Development: Model Testing and Expansion

The objectives of the study were to a) test the validity of Gaskills (1992) Retail Product Development Model across a broader range of specialty stores and b) expand the model beyond line presentation to include events and considerations in post-adoption product development. Twenty-one mens, womens, and childrens specialty store retailers deriving 70% to 100% of their sales from private label merchandise through in-house product development were compiled from current retail directories to serve as the sample. Data were collected with a qualitative telephone interview schedule and analyzed using descriptive analysis. Stages in the original model were confirmed; however, modifications were made based on new data. Expansion of the model to include post-adoption product development stages was also carried out. The end result was the development of a revised Retail Apparel Product Development Model.

Effects of Level of Internet Retailer’s Service Quality on Perceived Apparel Quality, Perceived Service Quality, Perceived Value, Satisfaction, and Behavioral Intentions Toward an Internet Retailer

The purpose of this study was to examine the effects of the level of Internet retailer’s service quality (IRSQ) on perceived apparel quality, perceived service quality, consumer value perception of apparel shopping, satisfaction with apparel shopping experience, and future behavioral intentions regarding apparel shopping with the Internet retailer. We also investigated interrelationships among these variables in both IRSQ levels. The quality-value-satisfaction model (Cronin, Brady, & Hult, 2000) was adopted and expanded to serve as a theoretical framework for this study. A convenience sample of 361 female college students in two U.S. regions participated in and provided usable responses to this experimental study. Multi-group analysis via a structural equation modeling technique revealed positive interrelationships between perceived apparel quality, perceived service quality, perceived value, satisfaction, and behavioral intentions. In addition, these interrelationships were stronger in higher IRSQ level, compared to the lower level. Implications and recommendations for future research are discussed.

Multi‐channel shopping: channel use among rural consumers

Purpose – The research purpose was to identify whether changes occurred between 2000 and 2003 in the retail channel use of rural consumers for searching product information and for purchasing food and fiber products and to investigate whether differences existed between channel use groups (i.e. store only shoppers, store and catalog shoppers, and multi‐channel shoppers) concerning perceived time property, satisfaction with local offerings, community attachment, shopping criteria, and financial security.Design/methodology/approach – Survey methodology was used. Questionnaires were mailed to participants living in non‐metropolitan statistical areas of the USA with populations less than 12,500. In 2000, 2,198 participants returned the questionnaire. Follow‐up questionnaires were mailed to the same participants during 2003 and returned by 847 participants. The analysis is based on the responses of the 847 participants.Findings – To search for information on apparel, food, or home furnishing products, internet...

Female Bicyclists and Interest in Dress: Validation with Multiple Measures

Differences in the use of and interest in sport clothing of 56 female bicyclists at two levels of involvement in bicycling were examined. Two data collection methods-qualitative open-ended interviews and quantitative questionnaires-were employed for triangulation of measures. Similarities were found between the two groups in their interest in attracting attention, satisfaction with appearance, modesty, and choice of role appropriate dress. Cyclists differed in concern with attractiveness, dressing correctly, and conforming with dress. Parallels in strength and direction of findings between the qualitative and quantitative results indicated validity of the findings. Discrepancies in findings related to Conformity illustrated the need for caution when using only one type of measure.

Comparison of the Ideal and Real Body as Women Age: Relationships to Age Identity, Body Satisfaction and Importance, and Attention to Models in Advertising

This study examines the relationship between age, body image, and womens proclivity to compare themselves with fashion models. A sample of 281 women between the ages of 30 and 80 participated in this study. Significant positive relationships between social comparison behavior and (a) appearance self-discrepancy and (b) the importance placed on achieving ideal appearance were found. A significant inverse relationship between social comparison behavior and body satisfaction was also observed. Participants older in age were found to be less likely to compare themselves with fashion models. However, the younger that participants felt they were, the more inclined they were to compare themselves with models. Participants who reported a larger difference between their ideal and actual age perceived more discrepancy between their ideal and actual appearance, were generally more dissatisfied with their body and appearance, and were more likely to compare themselves with fashion models.

Exploring Multidimensions of Product Performance Risk in the Online Apparel Shopping Context Visual, Tactile, and Trial Risks

Online consumers have the limitation of product experience and evaluation, due to the inability to directly experience the product, thereby increasing perceived risk of product performance. This study investigated the dimensions of product performance risk that relate to virtual product experience in online apparel shopping. Perceived risk theory was applied to explain consumers’ risk perceptions of product performance. Data were collected from 403 female college students at a Midwestern university using a web-based survey. Results indicate that online consumers perceived visual, tactile, and trial risks of product performance based on the evaluation of product attributes through virtual product experience. Visual, tactile, and trial risks may help online consumers determine more specific product performance characteristics related to product attributes. Attention to the three dimensions of product performance risk may allow online retailers to develop more differentiated virtual product experience strategies to reduce each dimensional risk of product performance in online apparel shopping.