Matthias Klumpp

Humanitarian supply chain performance management: a systematic literature review

Purpose – This paper aims to identify the state of the art of performance measurement and management in humanitarian supply chains; to categorize performance measurement indicators in the five supply chain phases of Gunasekaran and Kobu (2007) and evaluate them based on the evaluation criteria of Caplice and Sheffi (1995); and to define gaps and challenges in this field and give insights for future research in this domain. Design/methodology/approach – A literature review has been conducted using a structured method based on Denyer and Tranfield (2009) and Rousseau et al. (2008). The state of the art on humanitarian supply chain performance management with a focus on measurement frameworks and indicators and their applications in practice is classified in three categories. The first category is the definition and measurement of success in humanitarian supply chains. The second category is managing performance, which focuses on describing and analyzing the actual practice of managing performance. The third...

Specific competencies in humanitarian logistics education

Purpose – The purpose of the research paper is to provide the humanitarian logistics community with an overall picture about competencies and skills in humanitarian logistics and if there is a lack of professionalization of the logistics function in humanitarian context from an international perspective. Further this research elaborates practical approaches how the skills and competencies can be enhanced and developed for international education programs. Design/methodology/approach – An empirical survey as approach was used. Hereby a descriptive analysis provides in a comprehensive way education, skills and competencies in humanitarian logistics. The respondents are from different countries and continents as well as from different humanitarian sector, e.g. humanitarian organizations (HOs), logistics service providers, military services and researchers. Findings – In general, the findings of the research paper present valuable insights of mandatory contents of education in humanitarian logistics as well a...

The value of fourth-party logistics services in the humanitarian supply chain

Purpose – The purpose of this paper is to identify the value of fourth-party logistics (4PL) services in a humanitarian supply chain. Furthermore, it shows a framework for a fourth-party humanitarian logistics concept. Design/methodology/approach – The research paper presents a framework of fourth-party humanitarian logistics based on the four core components described by Christopher (2005) which was evaluated with a nonlinear approach called analytical hierarchy process (AHP). The AHP method explores qualitative and quantitative decision-making criteria in case of solving multi-attribute and complex problems. In total, seven experts from academia and practice have contributed to this research, resulting in a better understanding of the decisive needs of humanitarian supply chain actors for implementing and integrating a 4PL concept. Findings – The research shows an increased value for humanitarian supply chain actors of establishing a 4PL concept. The results present a positive influence of 4PL in comple...

Humanitarian supply chains and performance measurement schemes in practice

Purpose - – The purpose of this paper is to provide a system for the performance evaluation of humanitarian supply chains. The system will help humanitarian organizations (HOs) to make better decisions, improve their performance, and provide accountability, as well as helping them measure their operational performance during disaster response and reconstruction projects. Design/methodology/approach - – A holistic and implementable performance measurement system was developed to measure the operational performance of HOs during disaster response and reconstruction projects. The system is divided into five categories with several key performance indicators (KPIs) being identified for each; identifiers are qualitative and quantitative, as well as financial and non-financial. Findings - – Empirical testing of the system demonstrated the low use of existing performance indicators in humanitarian supply chains and the possible added value for HOs to improve their operational efficiency. Social implications - – The performance measurement system could help HOs improve their operations and resource allocation. Originality/value - – The paper is one of the first research contributions in which a sample of developed KPIs is empirically tested in various HOs. Prior to this paper, a limited number of articles examined the performance of HOs, and no defined system of KPIs existed. By analyzing real results in the field of the humanitarian projects and applying the proposed performance measurement system, it will be possible to define a set of best approaches to improve the effectiveness and efficiency of humanitarian supply chains.

Comparing national policies on institutional profiling in Germany and the Netherlands

The concepts of differentiation and profiling are cornerstones in discussions about the organisation of contemporary higher education systems, following the trends of massification and global competition. This contribution provides a system-level description and comparison of the German and Dutch higher education systems regarding these topics, and points to possible interactions and development concepts connecting differentiation, strategic profiling of universities and excellence. Though both higher education systems started from very different positions and with differing policies towards differentiation, the global trends and national aspirations for the systems, as well as individual universities in Germany and the Netherlands, are comparable. A look into the resulting ranking positions of German and Dutch universities generally shows a more successful development for the Dutch higher education institutions in the last few years – which could possibly indicate a crucial time lag in the effects of differentiation policies in higher education as the German excellence and differentiation efforts fundamentally took hold more than 10 years after the Dutch initiatives in this field.

Logistics and Supply Chain Innovation: Bridging the Gap between Theory and Practice

This contributed volume presents state-of-the-art advances in logistics theory in various fields as well as case studies. The book reports on a number of recently conducted studies in the Dinalog and the Effizienz Cluster Logistik Ruhr, thus bridging the gap between different perspectives of theoretical and applied research. A selection of theoretical topics, practical examples, case studies and project reports is presented in this volume. The editors carefully selected contributions from a wide variety of projects, which were carried out in both the Dinalog cluster and the Effizienzcluster Logistik Ruhr. The contributions are grouped in five main sections, each representing key domains in the evolution of logistics and supply chain management: sustainability, urban logistics, value chain management, IT-based innovation, knowledge management. This book is intended for both researchers and practitioners in the field of logistics and supply chain management, to serve as an important source of information for further research as well as to stimulate further innovation.

Information and Process Requirements for Electric Mobility in Last-Mile-Logistics

E-vehicles are expected to become increasingly important in the logistics sector. Global use of delivery vehicles with combustion motors causes a significant percentage of total emissions and is responsible for climate change, shortage of fossil fuels and pollution in urban areas. Simultaneously, cargo volumes are increasing, especially in urban regions due to for example e-commerce developments. The purpose of this research contribution is to investigate the critical information and process requirements that logistics service providers and retailers are facing in their daily operations by using e-vehicles for last mile distribution. The main objectives are to identify these factors for the usage of e-vehicle in the last mile distribution and to analyze different parameters. The analytical hierarchy process (AHP) is applied to determine the importance and weighting of these criteria. Methodically, the AHP sorts competing factors by assigning percentage points to these factors and helps to sort each factors into a ranking. So getting clear statements the AHP is a very useful tool to indicate the priority and the importance of relevant success factors influencing the use of electric vehicles for last mile distribution. The value of this chapter is to provide guidance for further research as well as a framework and ranked criteria checklist for practitioners who are interested in gaining information in preparation of adding e-vehicles to their existing transport fleet.

Logistics Research and the Logistics World of 2050

Without doubt the logistics industry as well as logistics research are a central element of worldwide business structures and societal welfare. Therefore increasing interest and funding is directed towards innovative research in logistics – sustaining the broad expectations towards this sector in providing economic cost-effective as well as sustainable transport chains for global value chains. The challenge to provide even more availability with less resources and even less environmental impact will be crucial for industrial nations as well as developing countries – access to markets at reasonable transport prices is a cornerstone for the benefits of globalization. One major research initiative in this area is the EffizienzCluster LogistikRuhr established 2010 in Germany with international network links. This overview connects logistics trends and innovation expectations with the research objectives and structure of this cluster in order to clarify the eminent research agenda in logistics.

Logistics and Supply Chain Management: Developments and Trends

The demand for sustainable logistic and supply chain processes poses enormous challenges in terms of technology integration, the development of new business models, cultural change and job qualification, and as such requires a real paradigm shift. In this paper, we start with a brief sketch of how modern logistics and supply chains emerged as a result of diversification and specialization of industrial production, globally scattered availability of resources and more demanding consumer markets. Jointly with advances in freight transport and communication technologies, these developments have led to the global economy we face today. The strong growth of trade and consumption however also revealed some essential weaknesses of the system that renders current practices in the long run unsustainable—in social, environmental and economic terms (people, planet, profit). Future supply chains should no longer deplete scarce natural resources or contribute to climate change, should avoid environmental pollution and withstand safety and security threats, while at the same time remaining competitive and satisfying high labor quality standards. This requires not only the application of advanced technologies to mitigate or even neutralize these negative effects, but also the development of smart business models, new job qualification standards and corresponding (lifelong) training and education programs at all levels, including artificial intelligence based learning.

Humanitarian logistics and sustainability

Part I Strategies for Sustainability.- Sustainability in Humanitarian Logistics.- A Systemic Approach to Sustainable Humanitarian Logistics.- Towards an Empirically based Planning and Decision-Making Frameworks for Sustainable Humanitarian Logistics in Disaster Response.- Sustainable Humanitarian Logistics Research.- Part II Sustainable Operations in Procurement and Preparedness.- Investigating the Barriers to Sustainable Procurement in the United Nations.- Disaster Management Capacity Building at Airports and Seaports.- Emergency Preparedness of Humanitarian Organizations.- Sustainable Humanitarian Logistics Optimization.- Part III Sustainable Operations Implementation.- Hazardous Goods in Humanitarian Supply Chains.- Classification of Technical Requirements and the Problem of Waste Management in a Refugee Camp.- A Sustainable Humanitarian Relief Network Study for the Wenchuan Earthquake.- Part IV Sustainability Evaluation and Case Studies.- Evaluation Criteria of Performance Measurement Systems for Humanitarian Supply Chains.- Humanitarian Logistics Sustainability in ASEAN Countries.