Melinda S. Jackson

The importance of trust and community in developing and maintaining a community electronic network

Focusing on two rural cities in Minnesota, this paper analyses ways in which these communities have gone about providing information technology to their citizens. This paper will explain why one city has chosen to take an entrepreneurial approach to networking and the other city has chosen a more collaborative approach, promoting equal access for its citizens. Based on interviews, focus groups, and surveys in the two cities, we find that these divergent approaches are related to fundamental cultural differences in the two communities. One city seems to have a more pronounced reservoir of social capital, meaning that people in this community tend to be more trusting, have more cohesive social ties and are prone toward collaboration. Cooperation and social trust, particularly among community leaders, seem to have played large roles in triggering the development of a community electronic network. Moreover, we discover that political engagement and interpersonal trust among the citizenry in this city seem to be pivotal in sustaining and perpetuating the community endeavor.

Social Capital and Community Electronic Networks: For-Profit Versus For-Community Approaches

In this article, the authors discuss the implementation of a community electronic network in a rural Minnesota town. The network is intended to help the community keep up with global technological progress by increasing access to the Internet. The current project compares this community approach to electronic networks with an economic, for-profit approach utilized in a nonequivalent control community. Drawing on the theory of social capital, the authors consider the relative impacts of privately oriented social engagement versus publicly oriented political engagement in relation to collective outcomes. The findings to date show that in the presence of a broadly based community electronic network, political as well as economic resources are linked to the use and knowledge of computer resources. The implications of these findings for larger issues of fair and equitable access to technology are discussed.

Social capital and community electronic networks

In this article, the authors discuss the implementation of a community electronic network in a rural Minnesota town. The network is intended to help the community keep up with global technological progress by increasing access to the Internet. The current project compares this community approach to electronic networks with an economic, for-profit approach utilized in a nonequivalent control community. Drawing on the theory of social capital, the authors consider the relative impacts of privately oriented social engagement versus publicly oriented political engagement in relation to collective outcomes. The findings to date show that in the presence of a broadly based community electronic network, political as well as economic resources are linked to the use and knowledge of computer resources. The implications of these findings for larger issues of fair and equitable access to technology are discussed.