Michael Hammer
Gonzaga University
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business process management | 2010
Michael Hammer
Googling the term “Business Process Management” in May 2008 yields some 6.4 million hits, the great majority of which (based on sampling) seem to concern the so-called BPM software systems. This is ironic and unfortunate, because in fact IT in general, and such BPM systems in particular, is at most a peripheral aspect of Business Process Management. In fact, Business Process Management (BPM) is a comprehensive system for managing and transforming organizational operations, based on what is arguably the first set of new ideas about organizational performance since the Industrial Revolution.
IEEE Engineering Management Review | 2002
Michael Hammer
This publication contains reprint articles for which IEEE does not hold copyright. Full text is not available on IEEE Xplore for these articles.
IEEE Engineering Management Review | 2004
Michael Hammer
This publication contains reprint articles for which IEEE does not hold copyright. Full text is not available on IEEE Xplore for these articles.
Archive | 1993
Michael Hammer; James Champy
Archive | 1993
Michael Hammer; James Champy
Archive | 1990
Michael Hammer
Archive | 1990
Michael Hammer
Harvard Business Review | 1999
Michael Hammer; Steven Stanton
Harvard Business Review | 2007
Michael Hammer
Archive | 1996
Michael Hammer
