Michael Unterkalmsteiner

Evaluation and Measurement of Software Process Improvement—A Systematic Literature Review

BACKGROUND-Software Process Improvement (SPI) is a systematic approach to increase the efficiency and effectiveness of a software development organization and to enhance software products. OBJECTIVE-This paper aims to identify and characterize evaluation strategies and measurements used to assess the impact of different SPI initiatives. METHOD-The systematic literature review includes 148 papers published between 1991 and 2008. The selected papers were classified according to SPI initiative, applied evaluation strategies, and measurement perspectives. Potential confounding factors interfering with the evaluation of the improvement effort were assessed. RESULTS-Seven distinct evaluation strategies were identified, wherein the most common one, “Pre-Post Comparison,” was applied in 49 percent of the inspected papers. Quality was the most measured attribute (62 percent), followed by Cost (41 percent), and Schedule (18 percent). Looking at measurement perspectives, “Project” represents the majority with 66 percent. CONCLUSION-The evaluation validity of SPI initiatives is challenged by the scarce consideration of potential confounding factors, particularly given that “Pre-Post Comparison” was identified as the most common evaluation strategy, and the inaccurate descriptions of the evaluation context. Measurements to assess the short and mid-term impact of SPI initiatives prevail, whereas long-term measurements in terms of customer satisfaction and return on investment tend to be less used.

Software development in startup companies: A systematic mapping study

Context: Software startups are newly created companies with no operating history and fast in producing cutting-edge technologies. These companies develop software under highly uncertain conditions, tackling fast-growing markets under severe lack of resources. Therefore, software startups present a unique combination of characteristics which pose several challenges to software development activities. Objective: This study aims to structure and analyze the literature on software development in startup companies, determining thereby the potential for technology transfer and identifying software development work practices reported by practitioners and researchers. Method: We conducted a systematic mapping study, developing a classification schema, ranking the selected primary studies according their rigor and relevance, and analyzing reported software development work practices in startups. Results: A total of 43 primary studies were identified and mapped, synthesizing the available evidence on software development in startups. Only 16 studies are entirely dedicated to software development in startups, of which 10 result in a weak contribution (advice and implications (6); lesson learned (3); tool (1)). Nineteen studies focus on managerial and organizational factors. Moreover, only 9 studies exhibit high scientific rigor and relevance. From the reviewed primary studies, 213 software engineering work practices were extracted, categorized and analyzed. Conclusion: This mapping study provides the first systematic exploration of the state-of-art on software startup research. The existing body of knowledge is limited to a few high quality studies. Furthermore, the results indicate that software engineering work practices are chosen opportunistically, adapted and configured to provide value under the constrains imposed by the startup context.

Challenges and practices in aligning requirements with verification and validation: a case study of six companies

Weak alignment of requirements engineering (RE) with verification and validation (VV) may lead to problems in delivering the required products in time with the right quality. For example, weak communication of requirements changes to testers may result in lack of verification of new requirements and incorrect verification of old invalid requirements, leading to software quality problems, wasted effort and delays. However, despite the serious implications of weak alignment research and practice both tend to focus on one or the other of RE or VV rather than on the alignment of the two. We have performed a multi-unit case study to gain insight into issues around aligning RE and VV by interviewing 30 practitioners from 6 software developing companies, involving 10 researchers in a flexible research process for case studies. The results describe current industry challenges and practices in aligning RE with VV, ranging from quality of the individual RE and VV activities, through tracing and tools, to change control and sharing a common understanding at strategy, goal and design level. The study identified that human aspects are central, i.e. cooperation and communication, and that requirements engineering practices are a critical basis for alignment. Further, the size of an organisation and its motivation for applying alignment practices, e.g. external enforcement of traceability, are variation factors that play a key role in achieving alignment. Our results provide a strategic roadmap for practitioners improvement work to address alignment challenges. Furthermore, the study provides a foundation for continued research to improve the alignment of RE with VV.

Challenges in Aligning Requirements Engineering and Verification in a Large-Scale Industrial Context

[Context and motivation] When developing software, coordination between different organizational units is essential in order to develop a good quality product, on time and within budget. Particularly, the synchronization between requirements and verification processes is crucial in order to assure that the developed software product satisfies customer requirements. [Question/problem] Our research question is: what are the current challenges in aligning the requirements and verification processes? [Principal ideas/results] We conducted an interview study at a large software development company. This paper presents preliminary findings of these interviews that identify key challenges in aligning requirements and verification processes. [Contribution] The result of this study includes a range of challenges faced by the studied organization grouped into the categories: organization and processes, people, tools, requirements process, testing process, change management, traceability, and measurement. The findings of this study can be used by practitioners as a basis for investigating alignment in their organizations, and by scientists in developing approaches for more efficient and effective management of the alignment between requirements and verification.

What Do We Know about Software Development in Startups

An impressive number of new startups are launched every day as a result of growing new markets, accessible technologies, and venture capital. New ventures such as Facebook, Supercell, Linkedin, Spotify, WhatsApp, and Dropbox, to name a few, are good examples of startups that evolved into successful businesses. However, despite many successful stories, the great majority of them fail prematurely. Operating in a chaotic and rapidly evolving domain conveys new uncharted challenges for startuppers. In this study, the authors characterize their context and identify common software development startup practices.

Software Development in Startup Companies: The Greenfield Startup Model

Software startups are newly created companies with no operating history and oriented towards producing cutting-edge products. However, despite the increasing importance of startups in the economy, few scientific studies attempt to address software engineering issues, especially for early-stage startups. If anything, startups need engineering practices of the same level or better than those of larger companies, as their time and resources are more scarce, and one failed project can put them out of business. In this study we aim to improve understanding of the software development strategies employed by startups. We performed this state-of-practice investigation using a grounded theory approach. We packaged the results in the Greenfield Startup Model (GSM), which explains the priority of startups to release the product as quickly as possible. This strategy allows startups to verify product and market fit, and to adjust the product trajectory according to early collected user feedback. The need to shorten time-to-market, by speeding up the development through low-precision engineering activities, is counterbalanced by the need to restructure the product before targeting further growth. The resulting implications of the GSM outline challenges and gaps, pointing out opportunities for future research to develop and validate engineering practices in the startup context.

A taxonomy for requirements engineering and software test alignment

Requirements Engineering and Software Testing are mature areas and have seen a lot of research. Nevertheless, their interactions have been sparsely explored beyond the concept of traceability. To fill this gap, we propose a definition of requirements engineering and software test (REST) alignment, a taxonomy that characterizes the methods linking the respective areas, and a process to assess alignment. The taxonomy can support researchers to identify new opportunities for investigation, as well as practitioners to compare alignment methods and evaluate alignment, or lack thereof. We constructed the REST taxonomy by analyzing alignment methods published in literature, iteratively validating the emerging dimensions. The resulting concept of an information dyad characterizes the exchange of information required for any alignment to take place. We demonstrate use of the taxonomy by applying it on five in-depth cases and illustrate angles of analysis on a set of thirteen alignment methods. In addition, we developed an assessment framework (REST-bench), applied it in an industrial assessment, and showed that it, with a low effort, can identify opportunities to improve REST alignment. Although we expect that the taxonomy can be further refined, we believe that the information dyad is a valid and useful construct to understand alignment.

Software Engineering Knowledge Areas in Startup Companies: A Mapping Study

Background – Startup companies are becoming important suppliers of innovative and software intensive products. The failure rate among startups is high due to lack of resources, immaturity, multiple influences and dynamic technologies. However, software product engineering is the core activity in startups, therefore inadequacies in applied engineering practices might be a significant contributing factor for high failure rates. Aim – This study identifies and categorizes software engineering knowledge areas utilized in startups to map out the state-of-art, identifying gaps for further research. Method – We perform a systematic literature mapping study, applying snowball sampling to identify relevant primary studies. Results – We have identified 54 practices from 14 studies. Although 11 of 15 main knowledge areas from SWEBOK are covered, a large part of categories is not. Conclusions – Existing research does not provide reliable support for software engineering in any phase of a startup life cycle. Transfer of results to other startups is difficult due to low rigor in current studies.

Software Startups - A Research Agenda

Software startup companies develop innovative, software-intensive products within limited timeframes and with few resources, searching for sustainable and scalable business models. Software startup ...

Improving Students With Rubric-Based Self-Assessment and Oral Feedback

Rubrics and oral feedback are approaches to help students improve performance and meet learning outcomes. However, their effect on the actual improvement achieved is inconclusive. This paper evaluates the effect of rubrics and oral feedback on student learning outcomes. An experiment was conducted in a software engineering course on requirements engineering, using the two approaches in course assignments. Both approaches led to statistically significant improvements, though no material improvement (i.e., a change by more than one grade) was achieved. The rubrics led to a significant decrease in the number of complaints and questions regarding grades.