Michael W. Kramer

Chapter Seventeen: Facing Identity Questions during Organizational Change

Chapter Nine: The Ethics of Marketing the Marginalized: A Case Study of Heifer International

Chapter Seven: Stress and Burnout in a Small Nonprofit Organization

Chapter Ten: “True Believer’s” Blues: Betrayal, Hypocrisy, and Mission Drift in Nonprofit Work

Chapter Five: (Not) Fulfilling the Promise: Susan G. Komen for the Cure in Crisis

Chapter Twenty-Three: Employee Volunteerism Programs and Community Engagement: Commitment, Identification, and Impact

Chapter Twenty-Five: Social Media and Online Gaming: Strengthening Ties between Donors and Clients

Chapter Eighteen: Communicating Commitment: Volunteer Retention at Parents First

Chapter Eight: Challenges in Volunteer Management: Does It Really Have to Be This Hard?

Chapter Fourteen: The Choice