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Miriam Lips

Victoria University of Wellington

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Featured researches published by Miriam Lips.

Public Money & Management | 2016

Unpacking the black box of successful ICT-enabled service transformation: how to join up the vertical, the horizontal and the technical

Elizabeth Eppel; Miriam Lips

This paper aims to understand what goes on in the black box of successful, joined-up ICT-enabled service transformation, where complex interactions and integration must occur among the horizontal processes internal to a joined-up service delivery network, the vertical top-down processes of the organizations involved, and the change processes caused by using ICTs. A new conceptual framework is developed and applied to an illustrative case study of successful, joined-up service transformation in New Zealand.

Information Polity archive | 2010

Rethinking citizen - government relationships in the age of digital identity: Insights from research

Miriam Lips

Policy Quarterly | 2008

Managing for Joint Outcomes: Connecting Up the Horizontal and the Vertical

Bill Ryan; Derek Gill; Elizabeth Eppel; Miriam Lips

Archive | 2008

Identity Management in Information Age Government: Exploring Concepts, Definitions, Approaches and Solutions

Miriam Lips; Chiky Pang

Archive | 2010

Public Attitudes to the Sharing of Personal Information in the Course of Online Public Service Provision

Miriam Lips; Elizabeth Eppel; Amanda Cunningham; Virginia Hopkins-Burns

hawaii international conference on system sciences | 2010

Exploring Public Recordkeeping Behaviors in Wiki-Supported Public Consultation Activities in the New Zealand Public Sector

Miriam Lips; Anita Rapson

Policy Quarterly | 2007

Managing for joint outcomes: the breakthrough from the front line

Derek Gill; Elizabeth Eppel; Miriam Lips; Bill Ryan

Information polity | 2005

Public Administration in the Information Society: Essays on Risk and Trust

Miriam Lips; John Taylor; Frank Bannister

Archive | 2009

Improving Information Sharing for Effective Social Outcomes

Miriam Lips; Elizabeth Eppel

Archive | 2013

The cross-organizational collaboration solution? Conditions, roles and dynamics in New Zealand

Elizabeth Eppel; Derek Gill; Miriam Lips; Bill Ryan

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Elizabeth Eppel

Victoria University of Wellington

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Anita Rapson

Victoria University of Wellington

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Hugo Gong

Victoria University of Wellington

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Mary Tate

Victoria University of Wellington

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John Taylor

University of Nottingham

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Leif Skiftenes Flak

University of Agder

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J. Ramon Gil-Garcia

State University of New York System

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