Mohammed Abdulrahman Alshehri

A Comprehensive Analysis of E-government services adoption in Saudi Arabia: Obstacles and Challenges

Often referred as Government to Citizen (G2C) e- government services, many governments around the world are developing and utilizing ICT technologies to provide information and services to their citizens. In Saudi Arabia (KSA) e- government projects have been identified as one of the top government priority areas. However, the adoption of e- government is facing many challenges and barriers including technological, cultural, organizational which must be considered and treated carefully. This paper explores the key factors of user adoption of e-government services through empirical evidence gathered by survey of 460 Saudi citizens including IT department employees from different public sectors. Based on the analysis of data collected the researchers were able to identify some of the important barriers and challenges from these different perspectives. As a result, this study has generated a list of possible recommendations for the public sector and policy- makers to move towards successful adoption of e-government services in Saudi Arabia.

E-government principles: implementation, advantages and challenges

The objective of this paper is to review the available literature about e-government implementation stages, its challenges and benefits. It gathers and consolidates several relevant issues regarding e-government such as the definitions of e-government, implementation stages, advantages and particularly focuses on the challenges of e-government. Analysing a brief study of Saudi Arabias developing e-government program indicates that most of the issues raised in the literature are relevant. It is expected that this review will form a conceptual basis for a new wave of research into effective e-government acceptance and adoption.

Strategic government initiatives to promote diffusion of online retailing in Saudi Arabia

This paper presents findings from a study of factors affecting the rate of diffusion and adoption of online retailing in Saudi Arabia. In general, Saudi retailers have not responded actively to the global growth of online retailing. Accordingly, this research was conducted to find the key factors involved in this phenomenon. A major finding presented here, is that both buyers and sellers emphasize the need for government involvement to support and promote development of online commerce. Particularly, it indicates the need for strategic government initiatives to provide regulation, legislation, education, and trusted infrastructure for secure payment and delivery. Saudi Arabia presents a unique cultural, technological and political context for the development of e-commerce. We highlight the particular motivators and potential benefits of Saudi government involvement in e-commerce development. A new model for formulating roles and strategic government initiatives to support the successful diffusion of online retailing in KSA is presented and discussed. This will be of interest to any following the development of e-commerce and the information economy in the Arab nations.

The Effectiveness of D2L System: An Evaluation of Teaching-Learning Process in the Kingdom of Saudi Arabia

High quality education could be achieved through an e-learning system as it increases the educational information accessibility, service availability and accuracy when compared to a conventional face-to-face teaching-learning approach. However, user acceptance is one of the key essentials for adoption and success of e-learning system. Many studies revealed that use of D2L application is one of the best tool in the adoption of teaching and learning methodologies and the effectiveness of this application has gained a demand within the last few years. This paper investigates the feasibility of applying UTAUT model on Desire2Learn (D2L) e-learning system in KSA. The main objective of this study is to evaluate the efficiency of D2L (e-learning) system based on students acceptance. Questionaire method was employed to accomplish this study. Based on the (UTAUT) model the impact of trust on the adoption of e-learning systems’ services from students’ perception was studied. Feedback was collected from 213 students to carry out the study. The results of this study indicates that the services offered by D2L System has significant weightage on teaching-learning process in Saudi Arabia from the student perspective.