Mumin Dayan

Managerial Trust in New Product Development Projects: Its Antecedents and Consequences

This research examines the impacts of relationship-based antecedents (e.g., procedural justice) and character-based antecedents (e.g., transactional leadership) on managerial trust in new product development (NPD) teams. The moderating impact of environmental turbulence on team performance is also investigated. Using data from 107 NPD projects in Turkey, we find that procedural justice, distributive justice, and transformational leadership are significantly related, and conflict is negatively related to managerial trust. We also find that managerial trust is significantly related to product success and team learning under both high and low environmental conditions, but it is significantly related to speed-to-market only under high-turbulent conditions. We conclude by discussing the theoretical and managerial implications.

Procedural and interactional justice perceptions and teamwork quality

Purpose – This paper aims to understand the role of organizational justice (procedural and interactional justice) as a precursor to new product development teamwork quality and team performance; to study the moderating impact of environmental turbulence on these relationships.Design/methodology/approach – This is a survey‐based empirical study of 117 product/project managers based in Ankara and Istanbul, Turkey. A series of multiple regression analyses were used to obtain results.Findings – Only two of the six facets of teamwork quality (coordination and balance of member contribution) are significantly associated with interactional justice; all six facets (coordination, balance of member contribution, communication, mutual support, effort and cohesion) are associated with procedural justice. Teamwork quality is significantly related to team learning and speed to market; environmental turbulence partially moderates these relationships.Research limitations/implications – Perceived organizational justice is...

Antecedents and Consequences of Teamwork Quality in New Product Development Projects: An Empirical Investigation

Purpose – The purpose of this paper is to explore the quality of interactions among new product development team members, wherein functional diversity, team stability, and transactive memory system are antecedents of teamwork quality. Three measures of outcomes are used (team learning, speed to market, product success), and task complexity is a moderating variable.Design/methodology/approach – A theoretical model was developed and tested on the survey data collected from 93 product managers of Turkish companies. The product managers who participated in this study represented various industries including those of telecommunications, food, material, software, machinery, chemicals, and service technologies.Findings – An inverted‐U impact of both functional diversity and team stability on teamwork quality was found, and a positive impact of transactive memory system on teamwork quality. Teamwork quality was significantly related to improved performance, and task complexity moderates this relationship.Original...

Managerial trust and NPD team performance: team commitment and longevity as mediators

Purpose – The purpose of this paper is to examine the mediating effects of team commitment and longevity between managerial trust and team performance (e.g. team learning and product success), using environmental turbulence as a moderator.Design/methodology/approach – To test the proposed model, data were collected from 335 team members and team leaders of 107 Turkish new product/project development teams.Findings – The results of the structural equation model showed that managerial trust (as rated by team members) was significantly associated with team commitment and longevity; and team commitment and longevity significantly mediated the relationships between managerial trust and team learning, and managerial trust and product success. Moreover, the findings showed that the impact of managerial trust on team commitment and longevity was higher when environmental turbulence was high. However, the mediating impact of team commitment was significant regardless of market or technical turbulence; and team lon...

Antecedents and Consequences of Political Behavior in New Product Development Teams

According to the political perspective on strategic decision making, political decisions are the results of a process in which the preferences of the most powerful dominate over those of the less powerful. The conceptualization of political behavior accounts for issues, such as negotiation, bargaining, and power, which are central to this perspective. Since strategic decisions during the new product development (NPD) process are made by team members, they are a mass of action, interaction, and counteraction. This means that the strategic decision-making process during NPD can be subject to political behavior. This study extends research on political behavior into the realm of NPD teams by examining the impact of six contextual variables (project importance, project uncertainty, project motive, trust, functional diversity, and demographic diversity) associated with two types of context (project and team environment) on the practice of political behavior in NPD teams. The study also examines the impact of political behavior on speed to market considering the moderating impact of environmental turbulence. Using primary and cross-sectional data obtained from 103 Turkish NPD teams, our results showed that project importance, project motive, and functional diversity significantly influence political behavior. Interestingly, our results indicated that political behavior positively influences speed to market. We present and discuss our empirical results, provide implications for both theory and practice, and discuss research limitations.

Conflict in strategic decision making: do the setting and environment matter?

Purpose – There are two goals of this study. First, it seeks to offer a cultural perspective with regard to the aspects of conflict in strategic decision making in Egypt. Second, it aims to examine the impact of conflict on decision effectiveness, taking into account the moderating effect of environmental uncertainty and environmental munificence.Design/methodology/approach – The study is a multi method one in which both semi‐structured interviews and survey questionnaires were utilized. In total, 36 semi‐structured interviews were conducted and 135 usable questionnaires were collected from manufacturing firms. Various statistical techniques were used to validate the instrument and analyze the data.Findings – This article offers new insights into the perception of conflict in Egypt. It also corroborates prior research in that conflict was found to significantly influence decision outcomes and strategic decision‐making process matters.Practical implications – Both task and affective conflicts are treated i...

Impact of network capability on small business performance

Purpose – The purpose of this paper is to measure the impact of network capability (NC) on small enterprise performance via knowledge creation, and two dimensions of entrepreneurial orientation (EO): competitive aggressiveness and innovativeness. Design/methodology/approach – The authors propose a theoretical model that was tested using a survey instrument administered to owners and managers of small-sized enterprises within the United Arab Emirates. Theory development was assisted by semi-structured interviews with an independent sample of owners and managers of small enterprises. Findings – The results show that NC is positively related to knowledge creation and that competitive aggressiveness and innovativeness are key mediators between knowledge creation and firm performance. Research limitations/implications – The study contributes to theoretical development by integrating the domains of NC and knowledge creation to EO and small business performance. The authors show that the conversion from NC to sm...

An Exploratory Study of Entrepreneurial Creativity: Its Antecedents and Mediators in the Context of UAE Firms

In this study, we attempt to advance our understanding of the role of entrepreneurial creativity in the context of firms in the United Arab Emirates (UAE). Through field research accompanied by a review of the related literature, this study identifies crucial antecedents of entrepreneurial creativity. The proposed model combines variables belonging to different contextual factors such as external factors (resource access, resource possession, and alertness to opportunity) and individual factors (creative self‐efficacy, expertise and intrinsic motivation). The model is tested using data from a large‐scale survey of firms in the UAE. We find that expertise and creative self‐efficacy is significantly related to entrepreneurial creativity. The results also reveal that intrinsic motivation and alertness to opportunity are the key mediators between contextual factors and entrepreneurial creativity. The findings of this study present some interesting practical implications to entrepreneurs in order to improve their creative skills.

Strategic, organizational and operational challenges of product innovation in emerging economies

Although there are several studies highlighting the best new product development (NPD) practices of Western firms, we know very little about NPD practices in emerging economies, which are widely expected to play an important role in the worlds economic growth in the years to come. In particular, we focus here on the United Arab Emirates (UAE), which is an important gateway to the Middle East and Africa. Understanding NPD practices in the UAE will be helpful not only for firms in the UAE seeking to improve their NPD but also for Western firms interested in engaging in NPD in that region, in order for them to know what to expect from their potential partners from the UAE and how to align their NPD practices with those of their partners in that region. This paper presents a survey study highlighting major strategic, organizational and operational aspects of the NPD practices of firms in the UAE and identifying related challenges.

Expressing herself through brands: the Arab woman’s perspective

Purpose – This paper aims to extend Wallstrom et al.’s (2010) six-nation study on brand use and notions of self-expression to Arab women in the UAE. Additionally, it extends the scope of investigation to include an extensive qualitative data corpus to inform and explain the consumption practices of this large, very wealthy and under-researched sector of the global marketplace. Design/methodology/approach – The paper uses mixed methodology emphasizing qualitative research as a means of building on the results of Wallstrom et al.’s (2010) quantitative study. Findings – Results reveal that Arab women are less committed to the idea that beauty care products are a locus of self-expression, and their purchase choices are based on perceived quality of care products, scene of use and their lack of value in the culture as vehicles of conspicuous consumption cues. Originality/value – The paper offers valuable insights to researchers and practitioners into the use of beauty care products as a means of self-expressio...