Namjoo Choi

Knowing is doing: An empirical validation of the relationship between managerial information security awareness and action

Purpose – The purpose of this paper is to empirically validate the conjectural relationship between managerial information security awareness (MISA) and managerial actions toward information security (MATIS).Design/methodology/approach – A model is developed and the relationship between MISA and MATIS is tested using a large set of empirical data collected across different types and sizes of enterprises. The hypotheses of the research model are tested with regression analysis.Findings – The results of the study provide empirical support that MATIS is directly and positively related to MISA.Research limitations/implications – The R2, an estimate of the proportion of the total variation in the data set that is explained by the model, is relatively low. This fact implies that there are other constructs in addition to MISA that play a crucial role in determining MATIS. The paper suggests that intention to act and the risk‐cost tradeoff of the MATIS are other possible constructs that should be incorporated int...

A comparison between select open source and proprietary integrated library systems

Purpose – As libraries face budget cuts, open source integrated library systems are an attractive alternative to proprietary choices. Even though open source software is free to acquire, administrators must consider factors other than initial purchase price. This study aims to provide direction and context for libraries considering migration to an open source integrated library system. Design/methodology/approach – The comparison is qualitative and uses case studies, license agreements and copyright law, and user manuals and brochures. These comparisons divide into four areas: functions, adoption and technical support, usability, and economics. Findings – Major functions that libraries need in an integrated library system are available for open source software. There are no significant differences in usability between open source and proprietary integrated library systems. Internal IT provides a significant role in open source adoption. The relatively new type of open source software licensing may cause c...

Factors affecting undergraduates’ selection of online library resources in academic tasks: Usefulness, ease-of-use, resource quality, and individual differences

Purpose – The purpose of this paper is to explore multiple factors affecting online library resource selection by undergraduate students. Three dimensions of factors are investigated including usefulness and ease-of-use, resource quality, and individual differences. Design/methodology/approach – An instrument was developed to measure various aspect factors and online library resource use intention. A survey was administered to 332 undergraduate students. Quantitative analysis, including structural equation modeling, ANOVA, and t-tests, was used to statistically examine the effects of the identified 11 factors on the use intention of online library resources. Findings – The findings indicated that both usefulness and ease-of-use positively influenced the undergraduates’ use intention of online library resources. Also, five resource quality constructs – accessibility, credibility, coverage, currency, and format – were the determinants of online library resources use intention. Interestingly, the effect of a...

Reducing the Perceived Risk of E-Government Implementations: The Importance of Risk Communication

Perceived risk has been identified by the literature as a limiting factor in e-government adoption and success. However, there has been little effort spent examining how and why perceived risk comes to differ from actual probabilistic risk and the means by which the gap can be reduced. These questions were examined by applying the Social Amplification of Risk Framework to the case of e-government in the United States. Several factors that are known to exacerbate perceived risk were identified from the literature and shown to be in place in the United States. The presence of these factors suggests that more effective risk communication is required in order to realign perceived risk with probabilistic risk. Recommendations on how to improve e-government risk communication through technical and human means are provided.

Understanding users’ continuance intention to use online library resources based on an extended expectation-confirmation model

Purpose This study aims to investigate the factors affecting students’ continuance intention to use online library resources (OLRs) in the context of academic libraries. Based on an extended expectation confirmation theory (ECT), the effects of usefulness, confirmation and resource quality on continuance intention to use OLRs were examined. Design/methodology/approach To empirically test the model, a survey study was conducted. Data were collected from 606 student library users at a large state university in the USA. The collected data were analysed quantitatively to answer seven hypotheses using partial least squares method. Findings The findings revealed that both usefulness and confirmation had a positive direct and indirect influence on continuance intention. Also, the effect of resource quality on continuance intention was found to be significant. Satisfaction had a mediating effect on the relationship between usefulness, confirmation and resource quality, and continuance intention. Originality/value This study is one of the first attempts that adopted the ECT to understand students’ continuance intention to use OLRs. In addition, the effect of the multiple dimensions of resource quality – accessibility, credibility, coverage, and format – on users’ continuance intention to use OLRs was investigated.

The current state of library open source software research: A descriptive literature review and classification

Purpose – The purpose of this study is to assess the current state of research on open source software (OSS) in the library context. Design/methodology/approach – This study employs a descriptive literature review. It categorizes library OSS research according to a classification scheme developed for the study, and analyzes the research based on year published, publication outlet, type of software discussed, type of article, type of library, and article topic. Findings – The authors found significant research attention devoted to open source repository applications, online public access catalog (OPAC) software, and integrated library systems (ILS). The majority of article types employed were case studies and discussion pieces. When articles were focused on a specific library, it was dominantly an academic library. Article topics centered around OSS adoption, development, provision of foundational or introductory information, and OSS performance. Originality/value – The authors are not aware of any other s...

An Exploratory Study on the Two New Trends in Open Source Software: End-Users and Service

Many have been envisaging the emergence of Open Source Software (OSS) for general end-users and the enhancements in providing services and support, as the most critical factors for OSS success, and at the same time, the most critical issues which are holding back the OSS movement. While these two distinct waves in OSS evolution have become more observable, researchers have not yet explored the characteristics of these two distinct new waves. The current study found evidence for these two waves and further explored the two waves by empirically examining two hundred projects hosted in Sourceforge.net. We compared the characteristics of OSS projects that are intended for two disparate audiences: developers and end-users and found that projects for end-users supported more languages but also had more restrictive licenses as compared to projects for developers.

Raising the general public’s awareness and adoption of open source software through social Q&A interactions

Purpose – The purpose of this paper is to examine the general public’s information needs concerning open source software (OSS) and OSS answerers’ motivations for sharing their knowledge of OSS in social Q&A. Design/methodology/approach – Two studies were carried out. In Study 1, a content analysis classifying OSS-related questions posted during December 2005-December 2012 in Yahoo! Answers was employed to investigate the general public’s information needs regarding OSS. In Study 2, an online survey was conducted with OSS answerers in Yahoo! Answers in order to examine what motivates them to share and continue to share their knowledge of OSS in social Q&A. In total, 1,463 invitations were sent out via Yahoo! Answers’ internal e-mail function to those who provided answers to OSS-related questions during September 2009-September 2012. In total, 150 usable surveys were returned and used for data analysis. Findings – The findings from Study 1 indicate that the general public is most interested in finding out i...

Information systems satisfaction, loyalty and attachment: conceptual and empirical differentiation

This study aims to address an important but largely unexplored question of whether loyalty and attachment, which are increasingly relevant to the changing software market, add value as a construct to information systems (IS) use researchers compared with satisfaction. Building on prior work on the three constructs (i.e. satisfaction, loyalty and attachment) in both marketing and IS use research, this study makes two key contributions. First, this study conceptually differentiates the three constructs by articulating their distinct properties. Second, based on the conceptual differences identified, this study finds that the three constructs have a differential impact on contributory behaviours with varying levels of behavioural difficulty. The results of the study also offer other important managerial and further research implications.

One Size Fits All? On the Feasibility of International Internet Governance

ABSTRACT One of the most important information policy questions that has yet to be answered is how, and by whom, the Internet will be governed. The U.S. has maintained a tight grip on governance since the inception of the Internet, but mounting and unified international pressure may very well result in the transitioning of governance duties over to an international body such as the United Nations. This international governance body is expected to attempt to implement a set of global information policies to address a number of information issues. By contrast, the current governance system overseen by ICANN controls a much smaller scope of Internet policies. This article argues that international Internet governance will likely fail in terms of its ability to elicit international agreement on information policies as a result of disparities among countries.