Naotsune Hosono

Urgent Collaboration Service for Inclusive Use

At the modern universal design society, this paper discusses the usefulness of the urgent collaboration service that is originally proposed by deaf people. They will be in trouble at such the occasion of disasters or accidents. At the very first of the survey many deaf people are asked their difficulties. From the point of context of use, it is best useful, effective and particularly efficient at the deaf patient complaint of pain/ache/grief among the selected ten items. Those requirements are drawn visually by pictograms or icons that are easy to understand even such emergency situation. Proposed urgent collaboration service placard is then evaluated by deaf people in the manner of the usability test. The results with this placard are that the time to communicate is shorter for about 30%. The placard is also used by foreign people and is translated into English, Spanish, Korean and Chinese for them. This placard can be also downloaded by specified URL in personal. It is also being proposed to Japanese government to have the available both in the ambulance and hospitals or public spaces.

Sensory analysis method applied to develop initial machine specifications

Abstract The International Organization for Standardization (ISO) proposed an international standard (IS) for Human-Centred Design in June 1999. However, the proposed IS does not provide detailed coverage of the method and technologies for determining the design. Given the initial lack of a specific requirement balance, interface designers are required to measure and analyse the value of a user’s comfort level. This paper discusses the sensory analysis method applied to the initial stage of new machine design. For the analysis, seven machine samples were selected as experimental Portable Information Terminal (PIT) platforms designed to meet hospital nursing care requirements. The survey participants were eleven professional nurses/therapists who were generally inexperienced computer users. The required measurement and analysis was accomplished by utilizing the Marble Method and Correspondence Analysis (CA) Through these study methods, the required PIT features for this application can be initially defined.

The urgent communication system for deaf and language dysfunction people

This paper discusses the usefulness of the Urgent Communication System (UCS) on mobile device that is originally proposed by a hearing impaired person. Since the UCS is simple menu like pictogram sheet and the patient is simply to point the pain portion or severe level by the finger to communicate with remote supporters. Then the UCS is to particularly focus on the communication method of complaint of pain/ache/grief by hearing impaired patients. The UCS is drawn by icons and pictograms with help of minimum selected key words. Ache portions are drawn in the two dimensions. UCS is implemented on mobile touch panels applying nine functions above such as iPad and Android devices to make hearing impaired or language dysfunction people communicate the remote supports in such urgent situations through the IT clouds. Proposed UCS is evaluated by hearing impaired people in the manner of the usability test. The results by the hearing impaired people with UCS are that the time to collaborate is shorter for about 70%. In the interview after the evaluation, many hearing impaired people pointed out that this service will ease their predicted mental concern at the emergency.

Urgent mobile tool for hearing impaired, language dysfunction and foreigners at emergency situation

This paper introduces a mobile application that allows deaf, language dysfunctioned, or non-native language users to report emergencies. An earlier version (booklet) was designed for hearing impaired person to be able to communicate with others without speaking. The current smart phone application allows calls to be made from a remote location. The screen transitions application follows the dialogue models used by emergency services. Users interact with the dialogues by tapping on icons or pictograms instead of using text messages. Evaluation by deaf people and a non-native speaker found that it was about three times quicker to report an emergency using this tool than it was by using text messages.

Development of universal communication aid for emergency using motion pictogram

VUTE is a communication aid technology that aims to take away the communication barrier for people with hard of hearing related to old age, deaf people and people traveling abroad. VUTE uses motion pictograms and can be used without prior training. We created a prototype of VUTE (VUTE 2009), a system that can be used in emergency situations. This paper describes the design concept, overview and evaluation of VUTE 2009.

Context analysis of universal communication through local sign languages applying multivariate analysis

This paper discusses universal communication with ICONs or pictograms in the field of assistive technology (AT) with human centred design (HCD) and context analysis by Persona model. Typical two personas are created as a deaf person in an emergency and a travelling woman from Hongkong. Then scenarios like diary are written and about 40 words are selected as minimum communication words in the dialogue. Several local sign languages of related selected words are referred in order to investigate universal signs. For this purpose a sensory evaluation method with multivariate analysis is applied. The outcome is plotted on one plane with relationships of subjects and samples of several local sign languages. Through proposed method by sensory evaluation, the relationship between fundamental words and local sign languages are initially explained.

An emergency communication pad for hearing impaired persons

In case of emergency, hearing impaired persons require assistances of communication because they are hard use aural speech usually used as the main communication method of between a rescue staff and injured persons. SOS card originally developed by the Architectural Association of Japanese Deaf is a communication aid by finger pointing pictures and texts on the card. An electronic pad device version of the SOS card is implemented. By using the electronic pad, more flexible and functional usages can be achieved.

Mobility, Emotion, and Universality in Future Collaboration

The Graphical user interface has traditionally supported personal productivity, efficiency, and usability. With computer supported cooperative work, the focus has been on typical people, doing typical work in a highly rational model of interaction. Recent trends towards mobility, and emotional and universal design are extending the user interface paradigm beyond the routine. As computing moves into the hand and away from the desktop, there is a greater need for dealing with emotions and distractions. Busy and distracted people represent a new kind of disability, but one that will be increasingly prevalent. In this panel we examine the current state of the art, and prospects for future collaboration in non-normative computing requirements. This panel draws together researchers who are studying the problems of mobility, emotion and universality. The goal of the panel is to discuss how progress in these areas will change the nature of future collaboration.

Relationship Between Users’ Operational Characteristics and User Interfaces: Study of the Multi-function Printer

When the interface of a system targets various user groups, it will be designed on classifications ranging from novice to experienced based on the prospective users’ experience, knowledge, and skill levels. Since mobile devices are increasingly used to remotely operate various systems nowadays, it is possible to develop and provide a selection of interfaces for them. A comfortable and highly satisfying usage experience can be provided by giving users by means to choose their own preferred interface from a variety which has been prepared.

Sensory Evaluation Method with Multivariate Analysis for Pictograms on Smartphone

New technologies have the potential to be used by anyone irrespective of age, gender, location, nationality, disability or time considerations. The session topic of well-being is close in meaning to User Experience (UX) which is considered a broader category under which usability and accessibility fall and is concerned with human perceptions and responses related to system attractive and comfortable use. To measure one quality of well-being, this paper discusses an original method: the Sensory Evaluation method. This method is demonstrated using multivariate analysis with the example of creating pictograms/icons of daily used signs from seven national sign languages on a smartphone. A usability evaluation test on its effectiveness and efficiency revealed that communication speed by tapping pictograms/icons on the smartphone was about five times more efficient than text message .