Natrah Abdullah

The role of social media in supporting elderly quality daily life

It is importance to address the quality of life among elderly because elder are easily exposed to problem relate to psychology disability due to loss of social communication and declining of interaction. The advantage of social media technology such as the Facebook which able to connect people, indirectly bonding up the social needs between each of individuals especially elderly. The goal of this study is to investigate how social media can support elderly deal with their everyday routine life. Netnography method has been used to investigate how the elderly communicate using the social media technology specifically trough the Facebook. The field investigation through social media technology with a three months of participant-observation is done. The participant age ranging from 55 years old to 70 has been chosen. The findings of this study show how Facebook helps elderly in their daily life which align with the seven components of the “Quality of Life”.

Cognitive design of user interface: Incorporating cognitive styles into format, structure and representation dimensions

In line to the introduction of the online museum, a user interface is a new medium to allow museum collections to be exhibited and promoted more effectively. For promoting purposes, this paper stresses on an establishment of the digital collection structure and the improvement of the interface design for users. It is critical to pay attention to the cognitive design and ensure that the interface is usable in order to help users understand the displayed information. The user interface design for online museum has commanded significant attention from designers and researchers but lacks in the cognitive design perspective. In the effort to formalize the design, this report is the extension of the initial work on a user interface design framework in understanding cognitive based user interface design. The individual differences approach is adopted to explore possible user interface design elements. This study improves the framework by conducting empirical investigation to test the hypotheses linkage between cognitive styles and user interface dimensions. The research method involves using Field Dependent and Field Independent as the case study and web-based survey on online museum visitors. The result of the analysis suggests cognitive styles do influence user interface dimensions. These design elements contain the implications for user interface design of the online environment, cognitive design of user interface development, and the identification of cognitive design of user interface for cultural website that support user while browsing for museum online collections. The effort may contribute towards increasing the usability level of the website.

Personalized user interface model of web application

A user interface of a Web site may be viewed as an external representation of the data or information contained in a site. User interface can be represented according to possibility of interface’s layout changes their behavior over time. The changes may control by user and/or system. The user interface which control by system becomes a useful interface in the selection and filtering of information for the user, facilitating navigation and increasing the speed of access as well as the likelihood that the user’s search is successful. We describe a personalized user interface model to gain these benefits. The model consists of workflow process in order to support during designing personalize user interface.

A review towards developing a moment of information overload model

Information overload may affects everyone who receives, processes and presents the information. When individual is over supplied with the information which is more than he/she can process, it leads to information overload. In dealing with this phenomenon, individuals sometimes do not realize they are overloaded until the symptoms appear. Hence, it is important to recognize the starting point at where information overload had occurred. Several scholars have analyzed this phenomenon and investigated its causes, symptoms, effects and countermeasures of information overload but there are lacking information on moment of information overload which is it can be the starting point at where information overload had occurred. Therefore, the primary purpose of this research is to investigate the moment of information overload. In order to address a research question, researchers approach to tackle research issue related to information overload is to merge knowledge from the literature by using thematic analysis. This paper provides an overview of the moment of information overload and how it is important to be recognized.

Towards a cognitive-based user interface design framework development

This paper discusses the theoretical framework underlying the studies of cognitive-based user interface design of heritage tourism website. Multiple Resource Theory under cognitive psychological study is used particularly in developing UI taxonomy of museum website. MRT highlights on three components which are perceptual modality, visual channel and code of processing. Components of MRT are applied extensively into user interface dimensions identification by emphasis on user interface support functions. As a result three components are propose; format, structure and representation. These components can be used to provide insights into area of HCI with taxonomy of UI for museum websites. Cognitive-based UI framework is proposed and presented with aims to assist in the design and development of the taxonomy.

A Pattern to Predict the Occurrence of Moment of Information Overload During Online Information Searching

Scholars have identified that individuals are confronted with information overload while searching for the information in the virtual library. They sometimes do not realize that they are overloaded until the symptoms appear. Moreover, previous literature claimed that information overload will also lead to the changes in physiological signal of an individual which later results in decreased efficiency of information processing. Several scholars have analyzed this phenomenon and investigated its causes, symptoms, effects and countermeasures of information overload but there are lacking of empirical data to detect moment of information overload as moment can be represented as a point that happens along the chronological continuum at which certain effects occur. Therefore, the primary purpose of this research is to detect the existence and the occurrence of moment of information overload among individuals during searching in virtual library, focusing on the pattern reflected in the physiological data that can potentially be used as indicator of moment of information overload. This study adopts user testing methods and methods from psychophysiology. Collected empirical data were analyzed using quantitative analysis and were presented using graphs and tables. Study findings revealed that heart rate measurement is the best measure compared to other physiological measurement and the underlying pattern of moment of information overload is presented in a form of matrix. From the study findings, the recommendation of the future work was made which outlined that the detected pattern can be used to design an application which monitors the information load among the individuals.

A Study on Supporting Factors of Digital Workplace Diffusion in Public Sector

Digital workplace has become the working evolution in today’s workplace. People nowadays tend to do job virtually compared to conventional. This is due to the fact that the people and the things around them can be linked, and shared information as well as helping in making a decision by using advanced technology tools. For organization, as the customers’ expectations growing, workforce and work culture changes along with the growth, demographic shift, information overload as well as the usage of advanced technologies tools take place, employees will find a way to empower by ensuring that all the information and tools they need are at their fingertips, for them to share, collaborate and do jobs effectively and even to make decision in the workplace. This research focuses on literature in workplace, digital workplace and elements of digital workplace. We also performed a preliminary study on digital workplace, through interviewing selected respondents from different agencies in public sector and private sector, based on their job position, work experience and area of work. The result of the research identified that, supporting factors for digital workplace diffusion in public sector are advanced technologies tools, that consist of social technologies tools, contextual intelligence tools, mobility and communication infrastructure. Whereas other supporting factors are top management support and skilled/talented employees in the organization. These findings can be a basis of research for researchers and practitioners to further examine digital workplace in public sector.

Knowledge Creation Process Within Group Problem Solving Among Students in Academic Institutions

This paper proposed the knowledge-creation process model within a group problem-solving process, and the discussion was driven by a research interest to improve the platform currently used in higher education, which fails to fully capture and represent knowledge creation within group problem-solving efforts in academic institutions. This research was carried out in four stages: knowledge acquisition, data collection, analyses of data, and presentation of the findings. The axiomatic theory and conflict resolution theory were used to explain group problem solving. The research findings show that the knowledge-creation process within the group problem-solving process encompass four distinctive steps: defining of the problem, identification of solutions, development of the action plan, and implementation and evaluation. A new group problem-solving process developed in this study provided more appropriate steps to initiate the knowledge-creation process and highlighted benefits from the problem-solving processes based on the knowledge gained through the quantitative analysis. This research contributes to the development of a new knowledge-creation process using qualitative data.

Dimensions for Productive Ageing

A majority of the elderly experience constraints in contributing their services to community towards extrinsic value due to their frailty. However, the elderly may be able to remain productive in terms of intrinsic value. ICT offers good opportunities to promote the elderly in social activities regardless to their weaknesses. The aim of this study is to investigate the dimensions (activities) for productive ageing. The respondents are thirteen elderly people in the urban Klang Valley region. Theory-Driven content analysis is performed on the qualitative data to discover the dimensions of productive ageing. Three dimensions of productive ageing have been discovered in this research, which are Volunteering, Caregiving, and Self Development. There are eight types of sub-activities in these three dimensions. The activities of dimensions of productive ageing discovered in this research should receive attention from other researchers and IT developers so that activities may be realized in a virtual context.

Slow Learner Children Profiling for Designing Personalized eBook

Advances in reading technology have created significant interest for young children to use eBook. But similar opportunity and enjoyable experience of using the eBook suit with slow learner needs seems to be impossible. This is due to the fact that the existing eBooks on the market are not designed to suit with the slow learner reading capability. This situation stimulates the desire to explore on the need to design a personalized eBook for slow learner children. This paper presents the findings of the interview session conducted on five slow learner children and a school teacher at one of the primary school in Malaysia in order to explore on the need to provide individual learning. It also presents an overview of the research approach and shares an initiative conducted to adapt Segmented Personalization and Scaffolding approach in the eBook application development. We do hope that this study able to provide an overview on the importance of providing personalized learning especially for individuals with learning disabilities.