Nicolas Bacon

It's a small world:managing human resources in small businesses

It has become widely acknowledged that, during the past decade or so, large mainstream companies in the UK have adopted a new agenda for managing people. Relatively little is known about the impact of this new agenda on small businesses. The small business sector has been long regarded as the natural home for ‘bleak house’ employment relations practices typified by direct management control, poor terms and conditions, high staff turnover and little training. In March 1993, however, a large survey of 560 companies in Leicestershire revealed a surprisingly high take-up and awareness of new management ideas among small business managers. These findings are at odds with a crude ‘bleak house’ scenario. This large-scale telephone survey was then followed up with detailed case study research. This article presents and reflects upon the evidence and reformulates ideas about people management in small businesses.

HRM in the SME sector: valuable employees and coercive networks

Although the productivity and survival of small and medium-sized enterprises (SMEs) may be enhanced if they adopt human resource management (HRM) practices, there is a far greater degree of informality in employment practices in SMEs than in larger workplaces. The aim of this paper is to assess the extent to which a range of factors both internal and external to the workplace predict the extent to which HRM practices have been adopted in SMEs. Using data from the 1998 Workplace Employee Relations Survey, the analysis reveals that differences in workforce skill-mix, unionization and the customer base are important influences, with the first of these influences being particularly strong. As such, we suggest SMEs may lack the capability to develop HRM practices, but they are more likely to adopt such practices if they employ highly skilled employees and are networked to other organizations

The antecedents of training activity in British small and medium-sized enterprises

Analysing data from the 1998 Workplace Employee Relations Survey we establish the extent to which levels of training activity in Britain are lower in SMEs than in larger firms.The antecedents of training activity within the SME sector are examined in terms of the workplace characteristics that are associated with high or low levels of training. Both managers and non-managers receive less training in SMEs compared with larger organizations.Training in the SME sector is associated with larger SMEs, multi-site SMEs, franchises, the presence of a personnel/HR specialist and multiple memberships of business advisory networks. Neither Investors in People nor trade union recognition are associated with greater training activity.The implications of the findings for government policy regarding training in SMEs are discussed.

Individualism and collectivism: into the 1990s

New, employer-led initiatives in the management of human resources are said to have pitched the emphasis towards the ‘individualistic’ rather than the ‘collectivistic’ aspects of the employment relationship. The marginaliza-tion of trade unions and collective bargaining which this has entailed are but two (albeit fundamental) facets of a wide-ranging set of issues and repercussions. Individualization of employment policies throws up dilemmas and unresolved challenges for managers, trade unions and employees. In embarking upon a major new empirical research project it has become necessary to revisit and review the utility of the currently available literature. In particular, how well would the traditional approaches to modelling individualism and collectivism cope with the new directions taken by recent managerial initiatives? The results of this analysis contribute the heart of this article. It is suggested that previous approaches ignore key dimensions of change which managers are currently pursuing. A n...

Partnership agreement adoption and survival in the British private and public sectors

This article assesses the adoption and survival of labour-management partnership agreements in Britain. In contrast to predictions that British employers will avoid partnership agreements, significantly more agreements have been signed than expected with 248 partnership agreements signed between 1990 and 2007. Partnership agreements covered almost ten percent of all British employees in 2007 and one-third of public sector employees. The majority of agreements are now in the public sector as part of government plans to reform the delivery of public services and in the devolved health services of Scotland and Wales as part of the potentially distinctive social democratic approach adopted by the devolved Governments. In contrast to predictions that, once signed, partnership agreements are unlikely to survive, four-fifths (80 percent) of all agreements survived to the close of 2007. Public sector agreements appear particularly robust.

Individualization of the Employment Relationship and the Implications for Trade Unions

A whole array of management‐led initiatives over the past ten years has resulted in a significant shift in the basis of the employment relationship. In summary, this may be described as a move from “collectivism” to “individualism”. Highlights and describes the main elements of this and assesses the implications for the future of trade unions and collective bargaining.

Trade union responses to workplace restructuring: exploring union orientations and actions

In this article we identify four distinct types of union responses to workplace restructuring on the basis of different combinations of ideological orientations and actions in collective bargaining. Four union branches are described, each making one of these different types of response when required to negotiate the introduction of teamworking in two steel plants. We report a wide variation in the subsequent outcomes from teamworking for management and workers in each department according to union response. However, no single type of response optimized all types of outcomes, suggesting union strategies involve important and purposeful trade-offs in outcomes.

The impact of business ownership change on employee relations: buy-outs in the UK and the Netherlands

A buy-out is a fundamental change in the structure of ownership that may affect the way employee relations develop within an organization. Little is known about the impact of buy-outs upon employee relations. This paper aims to address this gap. We focus on two main questions. First, what are the effects of a buy-out on employee relations in an organization? Second, does the national institutional context affect the impact of buy-outs on employee relations? The paper reports changes to employee relations in buy-outs in the contrasting institutional environments of the UK and the Netherlands. Overall, we find that buy-outs positively affect HR practices with increases in training, employee involvement, the number of employees and pay levels. The positive effects appear to be significantly stronger in a less institutionalized environment like the UK than in the more institutionalized environment of the Netherlands. Buy-outs raised HRM practices in the UK to a level closer to, although still below, that of Dutch buy-outs.

Worker responses to teamworking: Exploring employee attributions of managerial motives

This paper examines employee views of why and how managers introduced teamworking at several sites within a steel company. Following a content analysis of employee comments we classify employee views of management motives into four main types: economic, political, institutional and cultural. Employees reported that managers were primarily driven by political rationales and implemented teamworking for reasons of self-interest. The economic rationales for management action were interpreted negatively as favouring shareholders and increasing worker insecurity. The introduction of teamworking also appeared to require a concerted attempt to enforce employee compliance, indicating that culture change was also an important factor. The views employees expressed of management intent are not adequately described by either recent advocates of high performance work systems or the critical perspective on human resource management although they appear central in understanding employee responses to management initiatives in these sites.

The Impact of Private Equity and Buyouts on Employment, Remuneration and other HRM Practices

In this article we consider the impact of private equity and buyouts on employment, remuneration, and other human resource management practices by reviewing and synthesizing existing studies. We show that the impact tends to differ between buyouts and buy-ins, and argue that private equity is a heterogeneous phenomenon. Several issues that would benefit from further research are identified including the relative impact on employment, terms and conditions and job quality for managerial and non-managerial employees.