Nurdin

The Dependent Variable in Social Media Use

What is the dependent variable in social media use? From a research perspective, this is a pertinent question to help explain and understand the behaviors that underpin the widespread adoption and use of social media throughout society. From a practical perspective, the question is relevant for social media technology providers, for businesses that use social media, and community organizations that turn towards social media to reach out to their constituents. We propose the construct ‘sense of community’ as the dependent variable, which is reflected in four sub-constructs related to the behaviors of social media users. These behaviors are information seeking, hedonic activities, sustaining of strong ties and extending weak ties. Empirical evidence for these constructs comes from a survey of social media use by 18-25 year-olds in Indonesia, a country with exceptionally high utilization of social media. We outline practical implications of the findings and areas for further theoretical development.

Understanding organizational barriers influencing local electronic government adoption and implementation: the electronic government implementation framework

Researches in electronic government have indicated a number of organizational barriers that hinder the adoption and implementation of electronic government. This paper proposes a research framework for analysing how organizational barriers influence the adoption and implementation of e-government at local levels. The framework is constructed based on four organizational dimensions; adaptability, involvement, mission, and bureaucracy drawn from organizational theories and e-government literature. We found that organizational barriers which are identified in major e-government literature link to the dimensions of organizational culture and effectiveness. Our conclusion is that the framework is relevant to understand organizational barriers influencing adoption and implementation of local e-government. The limitation of this study is that the framework has been developed based on the application of a theoretical lens on the e-government literature. It is now necessary to test this model in different contexts.

The Influence of External Institutional Pressures on Local E-Government Adoption and Implementation: A Coercive Perspective within an Indonesian Local E-Government Context

Adoption and implementation of e-government within local government organizations are influenced by many external factors. These factors are often perceived as forces or pressures that influence local government decisions to adopt and implement the initiatives. This study uses the concept of coercive force from institutional theory to explain those external pressures influencing e-government adoption and implementation within a local government in Bali province in Indonesia. An interpretive case study approach is adopted to empirically understand the external pressures on local government adoption and implementation of e-government. Our findings show that four institutional external forces, central government, regulations, local citizens and limitation in financial resources, have strongly influenced the regency to adopt and implement e-government systems to improve their administration and services performance.

Examining the Role of the Culture of Local Government on Adoption and Use of E-Government Services

This paper describes research in progress to explore the role of culture in adoption of e-government at local government levels. The majority of research in electronic government highlighted cultural issues but they do not identify specific cultural traits influencing e-government adoption and use. From our literature review we identified four major cultural traits; adaptability, involvement, mission, and bureaucratic, that is explored in this research. Based on these cultural traits and other cultural issues surrounding the adoption of e-government, we develop a framework to explore the role of culture in adopting and using e-government systems at local government organizations. Evidences suggest that the adoption of e-government at local levels is either mandatory or voluntary which is followed by supportive policies from central governments. Our conclusion is that during the adoption process, the cultural traits contribute to the adoption and use of e-government systems.

The Role of Social Actors in the Sustainability of E-Government Implementation and Use: Experience from Indonesian Regencies

The sustainability of e-government implementation and use involve many actors. However, limited studies have addressed how actors play a role in the sustainability of e-government implementation and use in particular at local government level. This study uses social actor theory from Lamb & Kling [1] to explore the role actors play in the sustainability of e-government within two regencies in Indonesia. Social actor theory posits that the social actors play various roles to produce goods and services through interactions with other actors in various contexts both internal and external organizations. Our findings show that e-government implementation and use within local government was sustained by social actors that play roles across four dimensions, affiliation, environment, interaction, and identity. Our study contributes to better understanding of how social actors across internal local government hierarchies (users and implementers in the regency office, districts, and villages) and external local government (e.g. central government institutions, vendors, and citizens) play roles in sustaining e-government.

COORDINATION AND COOPERATION IN E-GOVERNMENT: AN INDONESIAN LOCAL E-GOVERNMENT CASE

The implementation of e‐government systems often involves many different agencies and actors. Their different characteristics and the need to work together make the relationships between them complex. Coordination and cooperation have become important issues in harmonizing the many actors that support the implementation of e‐government systems. This study examines how coordination and cooperation shape the implementation process of local e‐government systems that may be acquired or developed internally. A case study of local egovernment systems implementation in Indonesia is presented and analyzed from the perspectives of coordination and cooperation between internal and external actors and agencies. Our findings suggest that dynamic coordination and cooperation have influenced the success of e‐government systems implementation at local government (regency) level in Bali, Indonesia. The regency practiced coordination and cooperation, both vertically and horizontally, with central government agencies, other regencies, private companies, and with internal institutions. The ability of the regency to gain from these practices offers insights into e‐government implementation for other local governments.