Núria Galí Espelt

Visitors' Behavior in Heritage Cities: The Case of Girona

This article presents the results of the study of the behavior of visitors in the monumental city of Girona, Spain. The focus of this study has been the classification of clusters of visitors who show the same behavior. We wanted to define the visitors hierarchical conglomerates (those internally homogeneous and externally different groups) that will help to appreciate the subtleties in the apparent uniformity of the approach taken to visiting heritage sites. The groups of visitors will show specific needs, ways of looking, and behaviors.

Turistas entre monumentos: el comportamiento de los visitantes en el centro histórico de Girona (2003 y 2013)

Este articulo presenta los resultados de estudiar el comportamiento de los visitantes en espacios monumentales (ano 2013) a partir de combinar diversos metodos de estudio (observacion directa no participada, cuestionarios, GPS);xa0 y comparar los resultados con los datos recopilados en un estudio previo realizado una decada anterior (ano 2003).