Omar Al-Hujran

The imperative of influencing citizen attitude toward e-government adoption and use

We investigate factors that impact e-government adoption.Government officials need to pay attention to the dominant culture.Attitude is the most significant determinant of citizen intention.Citizen attitude is jointly determined by public value and ease of use.Positive relationships between trust and public value and ease of use. With the imperative of e-government for better transparency, accountability and public services, the problem of low-level citizen adoption of e-government services has been recognized in developed and developing countries. This pressing problem needs socio-technological, political, and cultural perspectives. In this study we develop an integrative research model by extending extant Technology Acceptance Model through the incorporation of a set of social, political, and cultural constructs: trust, perceived public value, and national culture. The model is then tested using a large-scale, multi-site survey research of 413 Jordanian citizens. Our results find strong evidence that citizen attitude toward using e-government services is the most significant determinant of citizen intention to adopt and use e-government services. Citizen attitude, in turn, is jointly determined by perceived public value and perceived ease of use. These results have managerial implications that the government needs to pay closer attention to influencing citizen attitude toward using e-government services.

An empirical assessment of the antecedents of electronic-business implementation and the resulting organizational performance

– The purpose of this paper is to propose and empirically test a unified framework that captures the antecedents of e-business implementation, that is; organizational factors which is decomposed into organizational capabilities (training availability, technical expertise, knowledge level), knowledge management capabilities (knowledge acquisition, application, and sharing), adhocracy culture, and top management support, e-business implementation, and organizational performance (efficiency, sales performance, customer satisfaction, relationship development). , – Data from a survey of 258 top managers in Saudi Arabian enterprises were collected to empirically test the proposed research model. Additionally, the statistical techniques employed included a confirmatory factor analysis to examine the reliability and validity of the measurement model, and structural equation modeling using AMOS is utilized to test the hypotheses. , – The findings of this study suggest that organizational factors influence e-business implementation. Moreover, e-business implementation affects organizational performance. , – This study did not investigate all organizational factors and knowledge management processes. Future research could assess the influence of additional factors such as technology and environment contexts on e-business implementation. , – Owners/managers considering e-business implementation would be best to focus on internal (organizational) factors and their interaction within and beyond the organization, rather than focussing exclusively on technological considerations. , – This study is significant for at least two reasons: it determines the key antecedents to successful business implementation based on organizational factors and it helps to understand the effects of e-business implementation on organizational performance.

Green supply chain management and SMEs: a qualitative study

In this study, we aim at evaluating the current state of the Jordanian marketplace in the context of green supply chain management (GSCM). We conducted interviews with five SMEs and thus qualitative data were collected. Data analysis was performed and NVIVO 10th version software was also utilised. Data were coded and themes were then generated. Highlighted findings were such that insignificant attention from SMEs in Jordan is being paid towards the environment. SMEs were found not to be seriously ready and willing to take actions so as to help in reducing environmental threats. Moreover, it was found that SMEs in Jordan are still suffering and not doing well in critical aspects related to GSCM such as product delivery time, currency exchange, the use of information systems for data sharing, tax increments, and indecent competition. Various suggestions were offered in this study and we also propose solutions according to the identified insufficiencies.

Get Ready to Mobile Learning : Examining Factors Affecting College Students' Behavioral Intentions to Use M-Learning in Saudi Arabia = الاستعداد للتعلم الإلكتروني باستخدام الأجهزة النقالة : العوامل المؤثرة في نية طلاب الجامعات لاستخدام التعلم الإلكتروني في المملكة العربية السعودية

Mobile learning is a new innovation in the educational technology environment which has received a great deal of attention over the last few years. This paper aims at examining the main factors affecting the adoption intention of Mobile Learning (M-Learning) on the basis of the Unified Theory of Acceptance and Use of Technology (UTAUT) given the significance and power of such a theory in the field of Information Systems (IS). To this end, this paper follows a quantitative approach in which a survey questionnaire was developed and utilized as the main instrument for data collection. The questionnaire was distributed to a random sample of 300 undergraduate and postgraduate students in Saudi Arabia and 215 valid questionnaires were received. The results of this research show that Performance Expectancy is the main factor affecting students’ adoption intention to use M-Learning in the future. This is followed by Effort Expectancy and Social Influences factors respectively. Nonetheless, the results also show that Facilitating Conditions has no significant effect on the intention to use M-Learning. Further, the findings show that the developed model explains 62.4% of the variance in the adoption intention to use M-Learning. The results of this study are considered fruitful for decision makers in higher education as they reveal important aspects that decision makers need to carefully deliberate when implementing M-Learning solutions.

Why 'i-mode' mobile platform failed to succeed outside Japan: an analysis from a business model perspective

Mobile data platforms were firstly introduced to the world by the Japanese telecommunication company, NTT DoCoMo, through its i-mode service which was developed on the basis of modest technology. I-mode mobile platform offers a portfolio of bundled and well-balanced services. In Japan, i-mode is huge and the number of its current users is substantial. After a few years from its roll-out in Japan, NTT DoCoMo launched the service in many other countries in different parts of the world. Unlike the service success in Japan, i-mode seems unsuccessful in the chosen international markets. Hence, this paper aims at examining why i-mode service is very successful in Japan and not in the overseas markets where the service has been launched. To this end, this paper utilises the business model concept as an analytical lens. The outcome of this study suggests that the success or failure of mobile platforms can hardly be attributed to a single reason. Based on our analysis, the success of mobile platforms is heavily driven by the design of the service business model, and the fit between the business model (BM) of the mobile platform and its context.

Critical design and evaluation factors of mobile business models: “Road block” eradicators for mobile networks operators

Purpose – The purpose of this paper is to define critical design and evaluation factors of business models (BM) for mobile network operators (MNOs) in general, and more specifically for mobile data services. Design/methodology/approach – This paper follows a qualitative approach. Aiming to identify critical design factors for mobile BMs, this research, as a part of larger research, examines three real-life cases related to mobile data service BM design and engineering. These cases are Orange Business Services (OBS); Apple’s iPhone services and applications, and NTT DoCoMo’s i-mode service. Findings – In this paper, the authors provide a framework for designing and developing Market-Aligned, Cohesive, Dynamic, Explicit, and Unique BMs with Fitting Network-Mode, which, if adopted by MNOs, would ensure their long-term success by improving the sustainability and innovation capabilities of their BMs. These critical design factors address different spheres of the mobile business: “Cohesion” and “Explicitness” a...