Oya Culpan

Attitudes of end-users towards information technology in manufacturing and service industries

Abstract This paper proposes a conceptual framework for end-user attitudes towards information technology and defines how end-users initially develop interest in and learn about computers. Additionally, it reports the results of an empirical inquiry in two industries, based on the conceptual model. The findings suggest that end users in the manufacturing industry manifest attitudes and intentions towards computer use that differ from those of users in the service industry. The research suggests the need for consideration of industry-specific characteristics in information systems research and applications. Finally, the paper discusses managerial implications of the findings and recommends that managers integrate end-user and computer technology.

Women in Banking: A Comparative Perspective on the Integration Myth

Compares American and Turkish women professionals in the banking industry with reference to their perception of discrimination, their attitudes towards their work, the nature of support they receive and their levels of job satisfaction. Reports a questionnaire survey of two different samples representing women professionals in the banking industry. Results indicate that bank organizations are still not ready for the integration of women professionals into the industry, either in Turkey or in the USA.

Foreign banks: executive jobs for Turkish women?

Purpose – The purpose of this paper is to examine the employment policies and practices of Turkish banks and how these practices affect the hiring and promotion of women. Turkeys banking sector consists of state‐owned, private, and foreign banks. The overall restructuring of this sector along with the increase of foreign banks is an opportunity to enquire whether human resource (HR) policies of foreign banks have a differential effect on womens employment.Design/methodology/approach – Data were collected in three phases. Phase 1: employment data for all three bank types were analyzed with particular reference to womens employment. About 12 of the largest banks were selected for in‐depth study representing each of the three bank categories. Phase 2: bank‐specific data were collected from the HR directors including: bank structure, personnel and recruitment policies, management levels, women in each level and professional employment application. Phase 3: structured personal interviews were conducted with...

Determinants of CEO Pay in Service Industry Firms

This article proposes a model comprising company- and executive-specific variables as determinants of compensation for chief executive officers and reports an empirical testing of the model based on a sample of 170 service industry firms. An empirical test of the model was also conducted for banking and utility firms, the two major subgroups of the sample. An attempt was made to identify interindustry variations in the determinants of compensation for chief executive officers through separate investigation into banking and utility firms. Theoretical and practical implications of the research findings are discussed.

Current research motivational constraints in the user environment (abstract): are they present

A letter describing the research was sent to over 500 organizations. Approximately 50 agreed to participate in the study. The JDS is currently being administered in the organizations. It will be repeated in order to study differences in user motivation at various times of organizational adaptation to technology. The organizations are at varying levels of technological development and results will be studied using this as a correlating variable.