Parisa Aasi

Culture Influence on IT Governance : What We Have Learned?

Managers face enormous challenges today to plan the decision rights and responsibilities in order to reach desired IT behaviors which are aligned with business objectives of organizations. This is ...

The Impact of Different Organizational Cultures on IT Outsourcing Relationship Management

Globalization has affected the organizations in many aspects such as structure, architecture, internal/external strategies and sourcing management. Outsourcing is one of the recent business strategies used to provide IT needs via external agents. The relationship between the service buyer and provider companies is a constituent playing a significant role in IT outsourcing success or failure. This research has a focus on the influence of organizational culture of buyer companies on the specific factors of trust, cooperation, communication and commitment in their relationship with the IT service provider. Two explorative case studies are done in global companies using ITO which revealed the presence of organizational culture effect. Particularly, being innovative, having open discussion as an organizational culture and looking for extending contracts with providers as a strategy, appeared as the major difference between the two cases organizational culture; which influences the studied factors of ITO relationship in this research.

IT Organizational Structure Relationship with IT Governance Performance: Case of a Public Organization

Information Technology (IT) is widely used in organizations and managers continue to struggle with how to govern IT. IT governance concerns the decision rights and division of responsibilities to achieve value from IT investments. Any IT governance approach is incorporated into a given organizational structure. However in the particular context of public organizations, there is little research on IT organizational structure relationship with IT governance performance. In this research, a case study is done in a public organization to find out how suitable is the organizational structure of the IT department is in relation with the IT governance performance. The results reveal that the IT department organizational structure needs to suit the IT governance performance desired outcomes. In this case, operating as a public organization has actuated the organization to focus on IT governance outcome of effective use of IT for growth. This together with the IT governance archetypes of this public organization for different IT decisions led the IT department leaders to adopt a matrix organizational structure.

The Role of Culture in IT Governance Five Focus Areas: A Literature Review

Information technology governance ITG is one of the top challenges of managers today and culture in different level can have an important role while implementing IT governance. This is a new and significant issue, which has not been investigated deeply. This paper sets out to provide a systematic review of the literature, focusing on the role of culture in IT governance. The literature review findings are categorized through the lens of IT governances five focus areas which are IT strategic alignment, IT value delivery, Risk management, IT resource management and Performance measurement. This study contributes to the field of IT governance by reviewing and discussing the existing literature on the role of culture on IT governance. This literature review resulted that there are few research studies in this topic and many of the IT governance focus areas are not covered regarding the role of culture in these IT governance areas.

The Influence of Organizational Culture on IT Governance Performance: Case of the IT Department in a Large Swedish Company

IT governance is one of the top concerns of organizations today seeking to gain value from their IT investments and create competitive advantage. Organizational culture on the other hand is one of the various factors influencing IT governance performance. However there is not much research conducted to understand this topic deeply. This research thus, is exploring the influence of organizational culture on four IT governance performance outcomes through a case study in IT department of a large Swedish company. The results provide evidence that organizational culture is influencing IT governance performance. Specifically the current clan culture orientation of the IT department has led to a successful IT governance performance in cost-effective use of IT. Furthermore adhocracy as the preferred culture is identified to influence IT governance in effective use of IT for growth which is not so successful with the current clan culture.

Does Organizational Culture Matter in IT Outsourcing Relationships

IT Outsourcing (ITO) is used widely by Multinational Companies (MNCs) as a sourcing strategy today. ITO relationship between service buyer and provider then becomes a crucial issue in achieving expected objectives. This research sheds light on the influence of organizational culture (OC) of the buyer company on its ITO relationship with the provider. More specifically, the influence that OC can have on four significant dimensions of trust, cooperation, communication and commitment in ITO is studied through a qualitative analysis. IT managers of six MNCs were interviewed which exposed the connection between OC and ITO relationship factors. An open communication culture, speed of adaption to change, receiving innovative solutions, flat or hierarchical structures and responsibility degree appeared as the most visible differences between OCs of MNCs influencing ITO relationships. The results can be used for improving the ITO by considering the influence of OC to gain more benefits from outsourcing.

The Influence of Culture on IT Governance: A Literature Review

IT governance is crucial for managers to regulate the decision rights and responsibilities that the desired IT behaviors and business objectives are aligned with each other. Additionally, culture in national, organizational or group level can play a role in IT governance and this role is rarely explored in academic research. This paper provides a literature review investigating the impact of culture on IT governance. It is aimed to find the linkage between these two concepts and to promote this area for future research. The literature review was done systematically and the findings are categorized by using an IT governance framework which includes three main components: structures, processes and relational mechanisms. The results indicate there is an influence from national and organizational culture on IT governance, especially on relational mechanisms. However, the number of studies is very few and there is still a lack of knowledge on how culture can influence IT governance.