Per Hetland

Internet Between Utopia and Dystopia: The Narratives of Control

Abstract The Internet has often been envisioned as a technological utopia, framed by the rhetoric of hope. However, after studying the popular discourse, three meta-narratives are identified: utopian narratives containing the pro-innovation position; dystopian narratives containing the anti-diffusion position; technology-as-risk narratives containing the control position. While narratives of anti-diffusion are more or less invisible, narratives of control are surprisingly absent from the scientific discourse about the Internet. The present article sets out to explore narratives of control as they were presented in the Norwegian press during the 1995-2006 period. We have also studied how the expectancy cycles of the Internet fluctuate over time within this period. The study supports two general conclusions: (1) the expectancy cycles for the Internet in the mass media fluctuate in a manner comparable with the stages of the innovation-decision process and; (2) the control position promotes individual, social, technological and institutional control, and is more prominent when the Internet is lower on the media agenda.

Popularizing the Internet: Traveling Companions Supporting the Good News

Abstract In popular science and technology writing, “boosterism” is prominent. Writers overwhelmingly describe science and technology in enthusiastic terms, thereby promoting the deficit or Public Appreciation of Science and Technology model (PAST). A crucial aspect of the PAST model is its pro-innovation bias: writers enroll chaperones in the texts, such as spokespersons, users, celebrities, witnesses, experts, and authorities, to support their claims. Both “boosterism” and pro-innovation bias constrain the public’s critical understanding of science and technology. This study includes a detailed exploration of pro-innovation bias in the popularization of the Internet in the Norwegian press and how journalists use chaperones to support their claims. The author demonstrates that, in popularizing the Internet, pro-innovation bias manifests several other biases, such as individual-praise, pro-technology, individual-blame, technology-blame, and source biases.