Peter Buckle

THE NATURE OF WORK-RELATED NECK AND UPPER LIMB MUSCULOSKELETAL DISORDERS

The nature of work-related musculoskeletal disorders of the neck and upper limbs is reviewed using both scientific data and the consensus view of experts, union bodies and government agencies across the European Union. Work-related musculoskeletal disorders describe a wide range of inflammatory and degenerative diseases and disorders. These conditions result in pain and functional impairment and may affect, besides others, the neck, shoulders, elbows, forearms, wrists and hands. They are work-related when the work activities and work conditions significantly contribute to their development or exacerbation but are not necessarily the sole determinant of causation. The classification and the need for standardised diagnostic methods for assessment of neck and upper limb musculoskeletal disorders are reviewed. These disorders are a significant problem within the European Union with respect to ill health, productivity and associated costs. The pathomechanisms of musculoskeletal disorders affecting tendons, ligaments, nerves, muscle, circulation and pain perception are reviewed and conceptual models for the pathogenesis of musculoskeletal disorders affecting the neck and upper limbs are presented. The epidemiological evidence on the work-relatedness of these disorders is discussed. A relationship between the performance of work and the occurrence of neck and upper limb musculoskeletal disorders is evident. Intervention strategies in the workplace for the reduction of both exposure and effect should focus upon factors within the work organisation as well as actively involving the individual worker. The current knowledge is sufficient to enable informed decisions to be made on future research needs and prevention strategies at the societal, organisational and individual level.

A strategy for human factors/ergonomics: developing the discipline and profession

Human factors/ergonomics (HFE) has great potential to contribute to the design of all kinds of systems with people (work systems, product/service systems), but faces challenges in the readiness of its market and in the supply of high-quality applications. HFE has a unique combination of three fundamental characteristics: (1) it takes a systems approach (2) it is design driven and (3) it focuses on two closely related outcomes: performance and well-being. In order to contribute to future system design, HFE must demonstrate its value more successfully to the main stakeholders of system design. HFE already has a strong value proposition (mainly well-being) and interactivity with the stakeholder group of ‘system actors’ (employees and product/service users). However, the value proposition (mainly performance) and relationships with the stakeholder groups of ‘system experts’ (experts fromtechnical and social sciences involved in system design), and ‘system decision makers’ (managers and other decision makers involved in system design, purchase, implementation and use), who have a strong power to influence system design, need to be developed. Therefore, the first main strategic direction is to strengthen the demand for high-quality HFE by increasing awareness among powerful stakeholders of the value of high-quality HFE by communicating with stakeholders, by building partnerships and by educating stakeholders. The second main strategic direction is to strengthen the application of high-quality HFE by promoting the education of HFE specialists, by ensuring high-quality standards of HFE applications and HFE specialists, and by promoting HFE research excellence at universities and other organisations. This strategy requires cooperation between the HFE community at large, consisting of the International Ergonomics Association (IEA), local (national and regional) HFE societies, and HFE specialists. We propose a joint world-wide HFE development plan, in which the IEA takes a leadership role. Practitioner Summary: Human factors/ergonomics (HFE) has much to offer by addressing major business and societal challenges regarding work and product/service systems. HFE potential, however, is underexploited. This paper presents a strategy for the HFE community to strengthen demand and application of high-quality HFE, emphasising its key elements: systems approach, design driven, and performance and well-being goals.

Epidemiological study to investigate potential interaction between physical and psychosocial factors at work that may increase the risk of symptoms of musculoskeletal disorder of the neck and upper limb

Objectives: To investigate potential interactions between physical and psychosocial risk factors in the workplace that may be associated with symptoms of musculoskeletal disorder of the neck and upper limb. Methods: 891 of 1514 manual handlers, delivery drivers, technicians, customer services computer operators, and general office staff reported on physical and psychosocial working conditions and symptoms of neck and upper limb disorders using a self administered questionnaire (59% return rate). Of the 869 valid questionnaire respondents, 564 workers were classified in to one of four exposure groups: high physical and high psychosocial, high physical and low psychosocial, low physical and high psychosocial, and low physical and low psychosocial. Low physical and low psychosocial was used as an internal reference group. The exposure criteria were derived from the existing epidemiological literature and models for physical and psychosocial work factors. The frequency and amplitude of lifting and the duration spent sitting while experiencing vibration were used as physical exposure criteria. Ordinal values of mental demands, job control, and social support with managers and coworkers were used as psychosocial exposure criteria. Results: In the multivariate analyses, the highest and significant increase in risk was found in the high physical and high psychosocial exposure group for symptoms of hand or wrist and upper limb disorders after adjusting for years at the job, age, and sex. A potential interaction effect was found for the symptoms of the hand or wrist and upper limb disorders but not for the neck symptoms. Conclusion: This study showed that workers highly exposed to both physical and psychosocial workplace risk factors were more likely to report symptoms of musculoskeletal disorders than workers highly exposed to one or the other. The results suggest an interaction between physical and psychosocial risk factors in the workplace that increased the risk of reporting symptoms in the upper limbs. Psychosocial risk factors at work were more important when exposure to physical risk factors at work were high than when physical exposure was low. Ergonomic intervention strategies that aim to minimise the risks of work related musculoskeletal disorders of the upper limb should not only focus on physical work factors but also psychosocial work factors.

Back pain in the nursing profession I. Epidemiology and pilot methodology

Abstract A survey of 3912 nurses suggests that 750,000 working days are lost annually from back pain and that 1 in 6.(159 per-1000 at risk) attributes the onset of pain to a patient-handling incident. Attempts to identify risk areas within nursing using point prevalence data have failed to confirm previous results using historical data (Stubbs et al 1980). Evidence is presented that suggests the conditions being assessed in each case are different. The need for further epidemiological data is emphasized together with ergonomic assessment of the tasks performed throughout the nursing profession. Such an assessment will form the foundation for safer systems of work within the National Health Service and, it is hoped, a reduction in the magnitude of the back pain problem.

Care homes’ use of medicines study: prevalence, causes and potential harm of medication errors in care homes for older people

Introduction: Care home residents are at particular risk from medication errors, and our objective was to determine the prevalence and potential harm of prescribing, monitoring, dispensing and administration errors in UK care homes, and to identify their causes. Methods: A prospective study of a random sample of residents within a purposive sample of homes in three areas. Errors were identified by patient interview, note review, observation of practice and examination of dispensed items. Causes were understood by observation and from theoretically framed interviews with home staff, doctors and pharmacists. Potential harm from errors was assessed by expert judgement. Results: The 256 residents recruited in 55 homes were taking a mean of 8.0 medicines. One hundred and seventy-eight (69.5%) of residents had one or more errors. The mean number per resident was 1.9 errors. The mean potential harm from prescribing, monitoring, administration and dispensing errors was 2.6, 3.7, 2.1 and 2.0 (0 = no harm, 10 = death), respectively. Contributing factors from the 89 interviews included doctors who were not accessible, did not know the residents and lacked information in homes when prescribing; home staff’s high workload, lack of medicines training and drug round interruptions; lack of team work among home, practice and pharmacy; inefficient ordering systems; inaccurate medicine records and prevalence of verbal communication; and difficult to fill (and check) medication administration systems. Conclusions: That two thirds of residents were exposed to one or more medication errors is of concern. The will to improve exists, but there is a lack of overall responsibility. Action is required from all concerned.

Interactions between physical and psychosocial risk factors at work increase the risk of back disorders: an epidemiological approach

OBJECTIVES: To investigate the possible interactions between physical and psychosocial risk factors at work that may be associated with self reported back disorders. METHODS: 891 of 1514 manual workers, delivery drivers, technicians, customer services computer operators, and general office staff reported risk factors at work and back disorders with a self administered questionnaire (59% return rate). Of the 869 respondents with a valid questionnaire, 638 workers were classified in to one of four exposure groups: high physical and high psychosocial; high physical and low psychosocial; low physical and high psychosocial; and low physical and low psychosocial. Low physical and low psychosocial was used as an internal reference group. The exposure criteria were derived from existing epidemiological publications and models for physical and psychosocial work factors. The frequency and amplitude of lifting and the duration spent sitting while experiencing vibration were used as physical exposure criteria. Ordinal values of mental demands, job control, and social support from managers and coworkers were used as psychosocial exposure criteria. RESULTS: The highest increase in risk was found in the high physical and high psychosocial exposure group for symptoms of back disorders. In the crude and multivariate analyses, a departure from an additive risk model was found for the 7 day prevalence of symptoms of a low back disorder and also for a recurrent back disorder not present before the current job but also experienced in the past 7 days. CONCLUSION: This study suggests that an interaction between physical and psychosocial risk factors at work may exist to increase the risk of self reported back disorders. Ergonomic prevention strategies that aim to minimise the risks of symptoms of work related back disorders should not only focus on physical but also on psychosocial risk factors at work. The greatest benefits are likely to be realised when both physical and psychosocial factors are put right.

Back pain in the nursing profession II. The effectiveness of training

Abstract The role of training in techniques of patient handling with respect to control of the back pain problem within the nursing profession has been examined. An evaluation of some of the methods commonly taught and the ability and time required to acquire such skills have been investigated. In relation to the use of four existing techniques carried out by eight student nurses on a 53 kg subject, it has been shown that the shoulder (Australian) lift produces least stress, as assessed through intraabdominal pressure (IAP). Subjective measures of comfort have shown that the nurses found the shoulder and orthodox lifts more comfortable. No differences were found between techniques for the ‘patient’ comfort ratings. A pilot investigation of training for eight handling procedures has suggested that little improvement, as assessed by IAP, has occurred throughout the trial or at a follow-up session. In many instances a decrement of performance has been observed. Further epidemiology has been presented which s...

Epidemiological aspects of back pain within the nursing profession

This paper describes a number of epidemiological findings relating to the size of the back pain problem within nursing, its distribution across nursing specialties and the comparison of these data with other occupational groups. The extent of the problem within the nursing profession has been estimated through a number of research studies. Unfortunately these studies cannot be easily compared because of differing methodologies and criteria for identifying those with back pain and inconsistent use of prevalence and incidence data. Results from a study of 3912 NHS nurses are considered in detail as is the extent to which back pain is a contributory factor in the decision of nurses to leave the profession. The use of epidemiological methods to identify factors associated with the occurrence of the disorder has also been discussed, although the difficulty of quantifying exposure for factors such as postural requirements necessitates caution in their interpretation.

Backing out: nurse wastage associated with back pain

Results from a survey of 1008 National Health Service nurses and nursing auxiliaries leaving their current position are reported. These indicate that 1.3% of nurse leavers are leaving their positions for good solely because of back pain. Further, one nurse leaver in 29 is leaving their position with back pain as a main or contributory cause and 12% of all nurse leavers intending to leave for good cited back pain as either a main or contributory factor. The findings from this survey have implications for Health Authorities in relation to costs and manpower planning, and emphasize the need to provide further education and prompt referral and treatment to prevent long-term back morbidity and wastage, not only for registered nurses but also for nursing auxiliaries and aides.

Design for patient safety: A review of the effectiveness of design in the UK health service

In 2002 the UK Department of Health and the Design Council jointly commissioned a scoping study to deliver ideas and practical recommendations for a design approach to reduce the risk of medical error and improve patient safety across the National Health Service (NHS). The research was undertaken by the Engineering Design Centre at the University of Cambridge, the Robens Institute for Health Ergonomics at the University of Surrey and the Helen Hamlyn Research Centre at the Royal College of Art. The research team employed diverse methods to gather evidence from literature, key stakeholders, and experts from within healthcare and other safety-critical industries in order to ascertain how the design of systems—equipment and other physical artefacts, working practices and information—could contribute to patient safety. Despite the multiplicity of activities and methodologies employed, what emerged from the research was a very consistent picture. This convergence pointed to the need to better understand the healthcare system, including the users of that system, as the context into which specific design solutions must be delivered. Without that broader understanding there can be no certainty that any single design will contribute to reducing medical error and the consequential cost thereof.