Peter Duncan

The potential for big data to enhance the higher education sector in Oman

The purpose of this paper is to explore whether the use of big data has the potential for application in the Higher Education (HE) sector in Oman in addressing part of their current challenges. Higher Education institutions in Oman are facing challenges relate to enhancing the learning experience, improving educator effectiveness, providing appropriate and effective learning methods tailored to individual learners, harnessing insights from the learning experiences, tracking student learning process and progress, and ensuring student retention. By exploring the current landscape of big data and its applications in other sectors, this paper considers whether big data capabilities such as real time feedback and recommendations, personalized learning and continuous improvement, sentiment and behavior analytics, and improved student retention, can be considered as part of the solution to the challenges facing HE in Oman. The paper concludes that big data has the potential to provide student insight information that will help in addressing part of the challenges currently faced by HE institutions in Oman. This work is also expected to help the HE system decision makers in Oman identify potential opportunities and benefits which the big data approach could provide.

The Implementation of Saudization in the Hotel Industry

ABSTRACT Saudi Arabias localization policy, “Saudization,” aims to decrease reliance on expatriate workers, but it has been more successful in the public sector than in the private sector. This study explores the issues involved in effectively implementing the policy in the hotel industry in Saudi Arabia, specifically four- and five-star hotels. Tourism professionals, HR professionals, and hotel managers were interviewed and hotel managers and employees surveyed. The research specifies criteria for the effective implementation of Saudization and identifies the issues involved in implementing this policy in four- and five-star hotels. It makes recommendations, which could assist in implementing the policy effectively in the hotel industry.

The Big Switch: Rewiring the World, from Edison to Google, Nicholas Carr, Reprint Edition. W. W. Norton and Co., New York (2009). 244 pp., £10.99, Paperback, ISBN: 978-0-393-33394-7.

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