Peter Steane

Applying Grounded Theory to Investigating Change Management in the Nonprofit Sector

Grounded theory is well supported as a qualitative research method that historically responded to the epistemological challenges of defining knowledge and determining how it has been acquired. While its historical and unique methodological underpinnings remain consistent, its ongoing application and methods of execution continue to expand its use. The consideration of using grounded theory by researchers embodies the need to explore the methodology and thereafter seek to develop the method that reflects the researcher’s skills, the research setting, and the research aims. This article sets out a particular method of applying it to the study of change management using a rich single case study in the nonprofit sector. Key findings are that nonprofit specific change management models may need to incorporate a focus on formal reflection for change agents and change recipients, development of trust and confidence in the organization prior to the actual change, focusing on the individual experience of change, and recognizing the sequencing of events from a planning perspective.

Meaning and interpretation: insights and discourse

Purpose – The paper seeks to analyze the discourse of meaning and interpretation in the social sciences. It aims to provide a historical overview of the hermeneutics and the need for scientific as well as general understanding, and to emphasize the importance of the interpretive approach in management history.Design/methodology/approach – The paper provides an in‐depth literature review of interpretation.Findings – Interpretative approach is a basic building block of all science and management praxis.Research limitations/implications – Literature is limited to social science.Practical implications – The paper highlights the importance of interpretation in management dialogue and praxis, vis‐a‐vis a sole reliance on rationalistic methods.Originality/value – The originality of the paper lies in the scope of its literature review and the broad understanding it provides for management praxis.

Psychological and organizational impact of bullying over and above negative affectivity: A survey of two nursing contexts

Limited research exists on the impact of bullying across psychological and/or organizationally orientated outcomes for nurses working within different nursing contexts. Research that has explored these outcomes has not considered the potential confounding effects of negative affectivity (NA). This studys aim was to examine the extent hospital and aged care nurses are impacted by bullying on these outcomes, while considering NA. A total of 267 hospital nurses/midwives and 168 aged care nurses from an Australian healthcare organization responded to a survey. The results revealed hospital nurses/midwives who experienced bullying reported higher levels of psychological distress, as well as lower commitment and job satisfaction levels. Aged care nurses who experienced bullying reported lower levels of well-being and commitment. NA was a significant covariate for most analyses. Thus, nurses across these contexts are affected by bullying in relation to psychological and organizational-orientated outcomes over and above the effects of NA, particularly for commitment.

Assessing impediments to NPM change

Purpose – When new public management (NPM) emerged in the mid-1980s, most governments such as New Zealand, Australia and Canada embraced it as a better way to provide public services. A more recent assessment of NPM would conclude that its appeal has faded. The purpose of this paper is to assess the serious impediments to NPM-inspired change. Design/methodology/approach – The literature is diffuse, and therefore its insights have been limited by the lack of synthesis. In this paper the authors set out to synthesize the main work already available. Findings – Change, such as breaking up large public sector hierarchies, or developing internal market-like competition and contracting out public services is indeed disruptive. Such change cannot be achieved without shifting decision-making processes, disrupting existing roles and working relationships and leaving some confusion and uncertainty among staff. Many of the changes feature numerous levels of ill-defined processes, ongoing multi-layered and complex de...

Creative strategic thinking and sustainable leadership : Lessons from Picasso

Purpose – The purpose of this paper is to look at Cubism as a source of insights into creative strategic thinking. Cubism originated in the joint effort by Picasso and Braque. It was a new revolutionary paradigm that overthrew classic principles of representation; dispensing with the idea of a single fixed viewpoint that had dominated art for more than six centuries. The classic idea that there is a single best rational analytical process by which strategy comes to be has been dominating management education and practice for more than six decades. Design/methodology/approach – We use Picasso’s drawings and paintings as a metaphor for how leaders can look at strategic problems differently, consider more creative choices, and in acting, create more sustainable companies. Findings – This article argues that problems occur in organisations not because of poor strategic planning and programming but because of a lack of creative strategic thinking. Implication – Picasso’s art is often multi-layered, offering pe...

Effectiveness of full range leadership development among middle managers

Purpose – The purpose of this paper is to examine the impact of the Full Range Leadership Development Program (FR-LDP) of middle managers of a furniture company in Thailand and explore how they experience the leadership development phenomenon. It addresses the fundamental question of how effective leadership behaviors occur and are sustained. Design/methodology/approach – In total, 31 middle managers completed a six-month multi-methods development program of three alternating training sessions and on-the-job practice. A 360-degree feedback survey of the Multifactor Leadership Questionnaire 5X Short, comprising 284 questionnaires of “leaders” and “raters,” was used to measure the change in effective leadership behaviors and the overall leadership outcome. A sub-sample of 20 participants from these managers was selected for in-depth interviews at the end of the intervention. Semi-structured interviews and critical incident analysis was applied to understand the leadership experience of these managers. Findings – The study revealed that leadership behavior and overall outcome performance had improved over the course of the FR-LDP. The program did contribute positively to individual learning. Sustained effectiveness was not due solely to the development or intervention process, but also on individual objectives and action, together with supervisor interest and support. Research limitations/implications – The study provides a valid, in-depth insight into leadership in Thailand, which has practical application. However, the size of the sample may not be sufficient for broad generalizations in other cultural contexts or environments. Originality/value – The study extends the understanding of how middle managers develop transformational leadership in Thailand. The study contributes to how middle managers learn what they need to know, how they get to know it and factors that influence their practice of transformational leadership in their workplace. The findings provide to organizations options on resources, talent retention and sustaining organizational performance.